Name: Address Grand Creek Harbour
Price range: from £928.39pp (7 nights includes flights and transfers)

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General view

The hotel view was very beautiful and the staff were very kind and welcoming. Matia gave me a very warm welcome and showed me around the facilities :)

Matia also helped me also locate a charger for my Australian MacBook which was very helpful for me to do my work.

Lovely stay in Dubai with the best team

Thank you for the amazing experience and the beautifull decoration in the room from the best house keeping 
Bhawantha and Loshan ✨✨✨
The hotel have a lot of facilities from spa to swimming pool, resturant and service and there’s an outdoor place to walk

Amazing experience

Our room service assistant Nay was absolutely amazing. I’m so impressed with his service honestly made my trip at the address so enjoyable. Thank you again Nay and all the staff at the address grand creek harbour. Would absolutely recommend staying here.

Room service was impeccable

With my busy schedule, I had to find time  to write this review as i believe the readers need to know about this beautiful Hotel, the staff and our experience .As level six member of trip advisor community I have written hundreds of reviews. Writing this review gave me a great deal of pleasure and satisfaction.
My journey to this hotel started when i booked three rooms and had to cancel due to the death in the family. Ms Auristelle was very understanding and accommodating so i would like to thank her first .After few months, when i planned again to travel to Dubai for business, naturally i had to book Address Grand Creek harbor because i owe them one, specially after how accommodating Ms Auristelle was. Her kindness and compassion showed a true leadership .Even though it was far from my meetings venue and i had to spend over 100 AED every day to shuttle back and forth for five days sometimes siting in Dubai traffic, but it was worth it. 

We were on a three-country special vacation/business trip. Before I write about our stay I must say one thing. Any Hotel is just four walls with all the bling and glitter, it’s the staff and service level which transforms the hotel in to a home away from home and Address Grand Creek Harbor staff made us feel right at home. From my past Emaar experience, I knew what to expect and that is consistency in outstanding service. The hotel did not disappoint us.
Check in was very welcoming  and smooth. We were checked in by Hope .Every time we saw Hope in lobby she was always smiling and she would always greet you. Our room was upgraded from City view suite to Creek view. Our suite was huge and elegantly furnished with breath taking view of Creek .A touch of goodies in the room was excellent. My wife loved it. The bathroom was huge. shower enclosure with rain shower and designer bathroom amenities. Ms. Anastasia escorted us to our suite and went thru everything with no detail spared about the room and the hotel. She answered  our questions until we were comfortable. She is an amazing Leader .Then and there we were literary transformed into the world of superior service, exceptional eye for detail and Emaar hospitality.

Breakfast at Address was an event for us. We looked forward to it every morning. we were stunt by the sheer volume and variety of the breakfast fare. What a spread.it was literary a smorgasbord! If you want your eggs done a certain way, no problem whatsoever. There was never a shortage of tables and the service people greeted everyone with a warm smile and made sure your day got of with an amazing start. The highlight of our breakfast was not just the variety of food but the staff. The staff was friendly and very accommodating. Once you enter the breakfast area you feel warm and welcome, you feel you are among friends.

The Club lounge was under renovation so the hotel had arranged the high tea and cocktail hour in the main dinning hall so we would see the same staff from breakfast. I highly recommend to book a club room. During Cocktail hour, they don't give you just munchies ,they literary  feed you (lol) i mean the portions of snacks are big!

Aude,Saandeep,Zeeshan,Erica,Sai,Kazi,Reshan,you deserve a separate paragraph! We miss you all. You guys are all amazing ! Thank you for making us feel right at home with your unconditional hospitality!!! Going above and beyond the call of duty is not taught in the board room or training manual it comes within and by STRONG LEADERSHIP.

The house keeping and turn down was just superb. Not a day went by that they didn’t check up on us to make sure everything was OK and if there was any special request or if we need anything. The  pool is huge facing the creek and downtown Dubai with lots of sunbed and very professional staff .Every time i have called the hotel ,Aisha has always been very patient and accommodating. I would like to thank her. The evening Buggy ride was really fun. They would arrange a buggy for you to go around and explore the restaurants and shopping in the neighborhood .Both our buggy drivers were really great.
 
As an owner of multiple businesses, I clearly understand the commitment to customer service which can only be achieved if there is a strong unconditional leadership from Top management whose presence was clearly visible during our stay. This quality is missing in some hotels where Upper management who most of the time are bunkered in their office. The management  at this hotel were always visible and on hand. It is very clearly evident that the staff at this hotel are very committed because every single person we encountered smiled broadly and genuinely, showed a vested interest in you. You immediately feel that the staff mirrors the managements commitment to deliver outstanding customer service and you fall in love with the hotel. Did i say, they make you feel at home ! and this type of culture can only come from upper management. Shout out to Mr Lukas,Ms Auristelle,Ms Anastasia for running a tight battleship. God bless you and thank you for making our stay memorable!

Readers I know the choice of hotels in Dubai are unlimited. Take it from hotel freak, you MUST stay at Address Grand Creek Harbor

Pure luxury with outstanding staff !

We had  a wonderful stay at this family friendly hotel. The staff are fantastic, Prabin and the housekeeping team do a great job keeping the rooms very clean and comfortable. There is a talented pianist most evenings in the lobby which is very enjoyable. I can’t recommend this hotel highly enough.

A truly wonderful hotel

This luxurious hotel is in Dubai. Address Grand Creek Harbour features a total of 223 guest rooms. Moreover, there is a wireless Internet connection at hand in communal areas. The front desk offers 24-hour reception. The premises offer accessible public areas. There is a car park at Address Grand Creek Harbour.

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Address Grand Creek Harbour