- Abu Dhabi Holidays
- Abu Dhabi City
- Novotel Abu Dhabi Al Bustan
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Novotel Abu Dhabi Al Bustan
United Arab Emirates, Middle East
Abu Dhabi City
Novotel Abu Dhabi Al Bustan, a contemporary hotel in an exclusive neighbourhood for business and leisure. Unwind in our Fitness & Wellness Centre or relax by the outdoor heated pool. Meeting areas and ballroom available for all your event-planning needs. Enjoy discovering our exciting range of bars and restaurants at Novotel.
Hotel Information
Pamper yourself with a visit to the spa, which offers massages, body treatments and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services and gift shops/newsstands.
Facilities
- Beauty salon*
- Spa treatments
- Massage*
- Steam bath
- Sauna
- Children playground
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Poolside snack bar
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent3,168 reviews
Excellent
78%
Very Good
14%
Average
4%
Poor
2%
Terrible
3%
Location
Cleanliness
Service
Value
Happy
I love the service by mansari she’s very kind and helpful also sushil appreciate all your support 💕
The Perfect Example of Great Hospitality
I honestly can’t say enough good things about Mouad and Terkey. They are both incredibly professional, respectful, and genuinely kind. The way they communicate with guests and make everyone feel comfortable really sets them apart. What I appreciated most was their attitude. They were always positive, patient, and willing to help, even with the smallest things. Their service felt sincere and personal, not just like they were doing their job. Mouad and Terkey are a great example of what true hospitality should look like. Their dedication and the way they treat guests deserve real recognition. Thank you both for everything — you made a genuine difference to my experience
pool and sauna i like very much
mansari and her sister too much help us and support us at evry thing and thanks for mansari a bout all service make for me
My experience with this hotel was extremely disappointing, and I would not recommend it. Before confirming my reservatio
My experience with this hotel was extremely disappointing, and I would not recommend it. Before confirming my reservation through a booking app, I called the hotel and informed them that I was traveling from another country and would arrive at around 2:00 AM. They assured me that late check-in would not be a problem. Based on that confirmation, I completed my booking. However, when I arrived at the hotel, I was told that there were no rooms available, even though I had a confirmed reservation. After a long discussion, they asked me to pay a much higher amount to get a room, which was completely unacceptable. In addition, the receptionist, Farooq, was unfriendly and unprofessional in his attitude and behavior. In the end, I had no choice but to cancel my reservation and look for another hotel late at night. This was a very frustrating experience, and I hope the hotel improves its customer service and honors confirmed reservations.
جميل
My experience at Novotel Abu Dhabi Al Bustan was excellent. The facilities, especially the gym and Jacuzzi, were clean, well-maintained, and enjoyable.
I would also like to extend my sincere thanks to Mansari at the reception for the warm welcome, kindness, and outstanding service. Their professionalism and hospitality made my stay even more memorable.
A special thank you to the Waves team as well. They were exceptional—friendly, attentive, and always willing to help. Their excellent teamwork and outstanding service made the experience even more enjoyable.
I truly appreciated the hospitality and would be happy to return.
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