- Abu Dhabi Holidays
- Abu Dhabi City
- Emirates Palace Mandarin Oriental
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Emirates Palace Mandarin Oriental
United Arab Emirates, Middle East
Abu Dhabi City
AUH-Abu Dhabi 0 MI N- In response to the current COVID-19 pandemic; we have implemented stringent protocols to further safeguard the comfort; health and safety of guests and employees. Existing high standards of health and hygiene have been enhanced and we remain alert to local advice form health experts and government authorities; adapting best practices accordingly. Our measures include health declaration forms on arrival; temperature checks for all guests and colleagues; PPE available for all guests to use during their stay; such as face masks; disinfectant hand sanitisers and disposable gloves; PPE worn by all staff throughout the hotel; significant increases in regular disinfection conducted across all hotel areas; increased cleaning in place of air handling and fan coil units as well as regular maintenance and filter changes; increased cleaning in place of all hard surfaces throughout hotel public areas and in guest rooms; increase anti-viral disinfection measures in place for all in room soft furnishings and surfaces; table distancing measures in dining outlets.
Hotel Information
Relax at the full-service spa, where you can enjoy massages, body treatments and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless Internet access, concierge services and babysitting (surcharge).
Facilities
- Tennis
- Spa treatments
- Massage
- Steam bath
- Sauna
- Beauty salon
- Children playground
- Outdoor freshwater pool
- Children’s swimming area
- Poolside snack bar
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
5.0 Excellent2,401 reviews
Excellent
95%
Very Good
3%
Average
1%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
Birthday celebration Martabaan
Thank you Jocelyn for managing the Martabaan restaurant exceptionally. The service staff Manisha and Farhan were excellent. The ever smiling approach of Jocelyn and his service staff made our evening special. We will definitely come back again and also recommend the restaurant to our friends and family.
Review by 963elvisp Abu Dhabi, United Arab Emirates
Excellent
Yusuf was legendary and had brought an electric combination to our experience. Would 100% recommend and ask for Yusuf he’s a gooden
Food
Very very exceptional service, food and atmosphere. Yusuf was our server and he was very polite but also the conversations didn’t feel too professional, but more on a friendly level.
Best experience
I had one of the most wonderful afternoon tea experiences at Episodes Café at Emirates Palace.
From the moment we arrived, Myo and Derin took such thoughtful care of us and paid attention to every little detail. Their warmth, professionalism, and genuine hospitality made the experience feel truly special.
What impressed me most was how beautifully they accommodated my friend, who requires a gluten-free diet. In addition to the regular afternoon tea set, the chef prepared special dishes for us, and my friend received a complete gluten-free afternoon tea experience with an incredibly generous variety of options. Nothing felt like an afterthought — everything was prepared with the same care, presentation, and attention as the main afternoon tea set.
The generosity, attention to detail, quality of the food, and exceptional service made this experience stand out from every afternoon tea I have tried before. It was genuinely one of the best afternoon tea experiences I have ever had.
A very special thank you to Myo, Derin, and the chef for making our afternoon so memorable. This is hospitality at its finest, and I would absolutely love to return.
Review by saraaA3329KM Dubai, United Arab Emirates
Fantastic experience, fantastic staff
Wonderful stay. The best service and amenities you can ask for.
A special call-out to the bellman Shaikh, an upmost gentleman and Elena on the reception who a fantastic help as well.
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