- Sri Lanka Holidays
- Colombo
- Mirage Colombo Hotel
Mirage Hotel Colombo is a popular choice amongst travelers in Colombo, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, separate living room, internet access – wireless, internet access – wireless (complimentary), non smoking rooms. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center, outdoor pool, billiards, garden, karaoke. Mirage Hotel Colombo combines warm hospitality with a lovely ambiance to make your stay in Colombo unforgettable.
Take advantage of recreation opportunities including an indoor pool and a fitness centre. This hotel also features complimentary wireless Internet access, concierge services and a banquet hall.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
Mixed experience: We stayed at the Mirage Hotel Colombo for 14 days over three occasions during our recent Sri Lanka tour. It was a mixed experience. Positives: Stunning ocean views straight from our room. Excellent service from most staff members—special kudos to Warun, Gajendra and Thashmika. Gajendra the operations manager who kindly arranged string hoppers and hoppers for us in the breakfast buffet after we raised concerns.
Negatives: Limited breakfast: The spread felt heavily tailored to Indian cuisine (mostly paratha and dosai) rather than authentic Sri Lankan staples like Kiribath or Pittu. On our final day Hopper station was not ready until 7.30 am. F&B Manager's attitude: He was unapproachable and selective, interacting with some guests while completely ignoring others. He needs to chill out and treat all guests equally. Property condition: The hotel is showing its age and definitely needs a facelift. Worn out towels in the room. Towels were all discoloured. Definitely needs replacement. While we appreciate the standout staff members, the hotel needs to diversify its menu and refresh its management style and property.
Bad experience. Not well maintained. Room keys don’t work. Balcony is locked.
Front desk is poor service. Don’t come here.
Dear Hotel Team, I would like to thank you for the excellent service and wonderful hospitality during my stay. The room was clean and comfortable, the staff were friendly and helpful, and everything was well organized. I truly enjoyed my stay and had a great experience. I would definitely recommend your hotel to others and look forward to staying with you again. Thank you for making my stay so enjoyable!
A fantastic stay and very enjoyable 😊
