Name: Villas Caroline
Price range: from £1,071.68pp (7 nights includes flights and transfers)

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Well before I chose Villa Caroline, I read the reviews about the place, one stated not to waste the money, but I wanted to see it for myself.  the view and the location were stunning! This is where it stopped, 
The front-line staff will benefit will more training, probably with a front-line communication course followed by a body language course and facial expression. 
I accidentally spoke to the manager without knowing who he was and expressed how I felt about the place, he told me that he would talk to the staff. The next day. some staff seem to have received the memo but didn't know what it meant others simply couldn't read the memo. 
The buffet menu was very restrictive not enough variety, One night fish was on the menu and the fish was like leather. Luckily there were other restaurants around to eat.  
The dessert bar was ok with a variety of cakes, some fruit and ice cream but nothing to wow about.
The entertainment was not too bad, I would even say good.
From my experience with hotels during my stay in Mauritius. Villa Caroline is at the bottom of my list. 
I will never go to Villa Caroline and will never refer anyone to go there, not even a free stay. This is based purely on the staff's attitude. This place should be a 1* hotel or maybe closed down for a while and restarted all over again.

My experience staying at Villa Caroline flic en flac

Don’t come here if you’re expecting peace and quiet. They’ve let the youngsters loose with the sound systems. Even as I write this at 10.50 in the morning the bass is booming the music is blasting, not at all enjoyable unless you’re about 7 years old.
Every evening so far we’ve left the bar area as conversation is impossible, not that we could escape the noise in our room, and even in the early hours the sound of rubbish bins being wheeled about together with the cries of two resident roosters did nothing to soothe the nerves.
Yes the beach is magnificent and to some extent compensates but the standard room is fairly basic, clean but adequately equipped even though in our case the electrics were almost as baffling as the need for ear deafening  music.
All in all not worth the long (12 hours in the air) journey to get here.

No peace and quiet

I've now been to 2 hotels in Mauritius but this is the worst experience ever. Check in was not good at all. Despite being there on time the receptionist was insistant on refering to our room as a 'Standard Room' and was persistant in stating that we 'were only half-board'. Staff needs more training, customer service is ZERO. Food was ok 'at best' with most evenings dinner being a question of just finding something to eat with there being very little variety ( on a weekly schedule ).  Rooms are not good at all very old and needs renovation. Firstly I had to go back to reception to ask for 'our booking confirmed fridge', well you would have thought that I had asked for daily champagne !!! I was once more told that we had 'only booked a standard room', only for me to show the receptionist that we had actually booked a superior room (reluctantly a fridge was provided). Water are never once provided and I had to ask repeatedly for some 'complementary sachets of coffee and tea bags'. The hotel was like a construction site every day with 'Jack Hammers, Angle Grinders, Drills, Hammers etc going on-site throughout the day. The only thing I liked about the hotel was the view directly onto the beach and the evening entertainment altough, do your ears a foavour and miss Kareoke night. Overall very bad experience and definitely not recommended at all.
The island of Mauritius is heavenly and Flic En Flac is a lovely place to visit and lunch (outside) was excellent and very reasonably priced but, do yourself a favour and choose ANY alternative accommodation other than The Villas Caroline Resort.

Very dissatisfied overall.

Stayed at Villas C to celebrate a special birthday. Our first time to Mauritius and we have had a great time. We had a superior room which still needed a little TLC in places but nothing major. Large room/ bathroom with very big comfortable bed and hot shower. Balcony a stones throw from the sea. Plenty of storage, a kettle and good size balcony. Mainly French guests but this was fine and staff all spoke English and were welcoming and friendly. We could not fault the food provided on our half board basis. Not a vast choice like some hotels but good quality and desserts were hard to resist!! Entertainment was good and although swayed towards French taste, we enjoyed most of it. Free snorkeling equipment, kayaks and paddle boards which was fun. Turn left on the beach, walk 5 minutes and you'll find several mobile eating vans. We used them most days for good value lunches with no problems!! Can't really understand some of the negative reviews, can only report we loved our ten days at Villas C.

Thoughly enjoyed¡

The location  was spot on , roll out your room onto the beach, the current was strong in the sea so be careful,  you will need sea shoes as there was lots of dead coral, sadly, plenty of sun beds. Free paddle board's,  snorkeling  kit and kayaking. There is a small spa room, tends to nails and massage. Towels for the beach provided. 
We had a standard room, a little on the small side but we only slept, showered and got changed in there. Kettle, small fridge. It is not a mini bar as often stated. Plenty of toiletries replaced  when used. Bathroom was good and a great shower, rooms have bee. Upgraded so again do not take the brochure pics for the real decor.
Food was a good choice, different variety  every evening,  no chips insight which was great, they will provide for children if asked. Puddings  were the best. Now entertainment..... caters mainly  for the French, u have to ask for other types of music if you want however always goes back to the French. Most staff can speak English,  they were very friendly  and always willing to help.
The taxi driver took us sightseeing  for 4 hours at the cost of €40 absolutely  brilliant.  
Didn't want to come home , will definitely  go back

Heavenly earth

Villas Caroline is located in the village of Flic en Flac on the West coast of Mauritius on a land area of 3½ arpents. It has one of the most beautiful sandy beach of the island and is now well known as being one of the best hotel and restaurant.

Villas Caroline is 60 km from the SSR International Airport; 30 minutes drive to Port Louis and 20 km to Quatre Bornes and Curepipe, our main cities with shopping centers. The village of Flic en Flac is rapidly expanding and tourist shops, restaurants, beauty parlours, massage parlours, post office, etc are available.

Villas Caroline is well known for its relaxed, friendly atmosphere and among one of the best small hotel /restaurant on the island.
Majestically posed on the edge of an immaculate beach, Villas Caroline offers to you a turquoise lagoon sheltered by the coral reefs. 



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Villas Caroline