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  • Mauritius Holidays
  • Flic en Flac
  • Sofitel Mauritius L Imperial Resort and Spa

Sofitel Mauritius L Imperial Resort and Spa

TripAdvisor Review
Mauritius, Indian Ocean
Flic en Flac

Niched along the sheltered west coast of this tropical paradise, Sofitel Mauritius L'Impérial Resort & Spa enchants all who sojourn here. It is a magical place where lush gardens spill onto sugary sand and then the placid sea - a timeless retreat graced by French art de vivre and Mauritian vivacity. We invite you to escape and discover. Swim among colorful fish and coral reefs. Relax on a beach bed and watch the setting sun paint the sky. Join us on this unforgettable journey!

Hotel Information

Relax at the full-service spa, where you can enjoy massages, body treatments and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including outdoor tennis courts and an outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services and babysitting (surcharge).

Facilities

  • Badminton
  • Paddle tennis
  • Tennis
  • Beach volleyball
  • Volleyball
  • Archery
  • Fitness
  • Aerobics
  • Table tennis
  • Pedal boating
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent4,544 reviews
Excellent
69%
Very Good
18%
Average
7%
Poor
3%
Terrible
2%
Location
Cleanliness
Service
Value
TripAdvisor Review
⭐⭐⭐️⭐️⭐️A Mauritian Paradise That Truly Feels Like Home

Having stayed at many luxury hotels across the world, it’s rare for a resort to leave such a lasting impression. Sofitel Mauritius L’Impérial Resort & Spa didn’t just meet our expectations—it completely stole our hearts.

We stayed for five unforgettable nights, and from the very first moment, it felt less like checking into a hotel and more like coming home.

Our biggest surprise was Room 220 – the Opera Suite. We had originally booked it for just two nights, but thanks to the incredible generosity of the hotel, we were gifted a complimentary extension for the remaining three nights. It was a gesture we’ll never forget.

The Opera Suite is simply breathtaking. It beautifully blends timeless Mauritian charm with every modern comfort imaginable. Every corner reflects thoughtful design and attention to detail. My favourite moment each day was stepping onto the balcony, walking down the charming vintage staircase that leads almost directly to the beach, and soaking in those spectacular ocean views. It truly felt magical.

The location is another masterpiece. Situated on the beautiful Flic en Flac coastline, I can confidently say this is where I witnessed the most breathtaking sunsets in Mauritius. Every evening felt like nature was putting on a private show just for us.

The resort itself is immaculately maintained. Despite being an established property, it feels fresh, elegant and exceptionally well cared for. The white-canopy beach cabanas, lush gardens, peaceful atmosphere and crystal-clear lagoon create the perfect place to simply relax and disconnect.

We also loved the wide range of complimentary water activities, from snorkeling and boating to simply enjoying the crystal-clear lagoon. Everything was so well organised that all you really have to do is slow down, breathe, and enjoy paradise.

Now let’s talk about the food—absolutely outstanding.

Breakfast quickly became one of the highlights of our stay. As Indians travelling abroad, we often wonder if we’ll miss home food, but not here. Chef Raj prepared some of the most delicious Indian dishes every morning, and along with Didier, Steve ,Angel and Dhiraj, they pampered us throughout our stay with such warmth and genuine care that we genuinely forgot we were thousands of kilometres away from home.

One evening we experienced the Japanese Teppanyaki restaurant, and it turned into one of the most entertaining dinners we’ve ever had. Watching the chef combine incredible culinary skills with fire, knife tricks, humour and interactive cooking made it far more than a meal—it was an unforgettable experience.

Every evening ended beautifully with live music overlooking the ocean, creating the perfect atmosphere to unwind after a relaxing day by the beach.

What truly elevates this resort, however, is its people.

A heartfelt thank you to Mr. Antonio Ferreira, the General Manager, for creating a culture where genuine hospitality can be felt in every interaction.

A very special mention goes to Paulette, whose warmth and attention to detail made us feel incredibly special. Whether it was checking in on us, arranging thoughtful surprises, beautiful flowers, or little gifts in our room, she constantly found ways to make our stay even more memorable.

I also cannot thank Mr. Nawaz from the Concierge enough. If you’re staying here, he is your go-to person for absolutely everything in Mauritius. Whether it was restaurant recommendations, local advice, activities, or bookings that even seemed impossible to arrange online, his answer was always the same: “Sir, consider it done.” His positivity, efficiency, and willingness to help are truly exceptional.

A big thank you as well to Gaitree, Devegee, and Jaishika, whose kindness, smiles, and genuine hospitality added so much warmth to our stay.

In fact, every single staff member we met made us feel like family. That level of consistency is incredibly rare.

If you’re looking for a luxury resort where you’ll find spectacular sunsets, beautiful beaches, exceptional food, unforgettable experiences, and, above all, people who genuinely care, Sofitel Mauritius L’Impérial Resort & Spa deserves to be at the very top of your list.

We arrived as guests, but we left with memories we’ll cherish forever.

We’ll definitely be back.

Merci beaucoup, Sofitel Mauritius L’Impérial Resort & Spa. Until next time! ❤️

Review by amitjindal2590 Pune, India
TripAdvisor Review
One of the best experience…

Amazing experience, the hotel is splendid, the staff is really welcoming and helpful. The pools are beautiful and the beach side is stunning! The different restaurants are really good, the quality of the food is what you would expect. We will definitely be back! Thanks again to the entire Sofitel team!

TripAdvisor Review
Disappointing Weekend Experience – August 2026

Unfortunately, our weekend experience at Sofitel Mauritius L’Impérial Resort & Spa was far below what we expected from a hotel of this standard.

The biggest disappointment was the attitude and professionalism of some staff. The security guards we encountered were rude and disrespectful and did not make us feel valued as hotel guests. When issues arose, the management response also felt amateurish, with poor handling of situations and a lack of confident decision-making.

More concerning was our experience at the restaurants. Some staff appeared to have been drinking and smelled strongly of alcohol while speaking to guests. We could also hear staff shouting among themselves and using foul local language, despite local guests and families being present. This was extremely unprofessional and uncomfortable.

The swimming pool also requires attention. There were missing tiles at the bottom of the pool, leaving sharp areas that could potentially cause injury.

Overall, many staff members appeared bored, frustrated and generally uninterested in providing the level of hospitality expected from the Sofitel brand.

There were, however, a few positives. The room service was good, although not perfect, and the chefs at the main restaurants did a very good job. The quality of the food was one of the better aspects of our stay.

Unfortunately, the poor staff attitude, restaurant behaviour, security experience and condition of the swimming pool overshadowed these positives. For a resort of this category, we expected significantly better professionalism, hospitality and attention to guest experience.

Review by Pritzaldinho Grand Baie
TripAdvisor Review
A beautiful peaceful haven with all the amenities you would expect.

A luxury hotel on the beach . It has everything you would expect, 2 pools, it’s on the beach with water activities, a gym and a spa . The rooms have recently been renovated, and are light , airy and spacious. Meals are buffet style and offer different meal themes each night. What sets this hotel apart from many others, is the care and attention of the staff and it’s beautiful peaceful gardens . Even when full, there is a sense of tranquility. A wonderful place to relax

Review by mowjoy Cambridge, United Kingdom
TripAdvisor Review
Discrimination between a Loyal Gold Member and Fora Bookings

I’m currently staying at Sofitel L’Imperial, and unfortunately the experience on our first day has been quite disappointing.

The issues started even before arrival. I had to send three reminders regarding a single email just to receive a response. For a luxury property, this is not the level of communication I expected.

On arrival, no welcome drink was offered, and there was nobody available to assist with or collect our luggage. This was particularly disappointing as we were travelling with senior citizens and an infant.

The biggest disappointment, however, was the handling of our room. I am an Accor Gold member, and given our 6:30 AM arrival, I had specifically requested early check-in and a room upgrade. Neither was facilitated.

What makes this particularly frustrating is that my sister’s room, which I had booked through a Fora travel agent, was given both early check-in and an upgrade.

I completely understand that upgrades and early check-in are subject to availability. However, when the same family arrives together and availability is apparently sufficient to provide both benefits to a room booked through a travel agent, while a loyal Gold member travelling with elderly family members and an infant receives neither, it creates a very poor impression.

It is difficult not to feel that loyal members are being treated differently from bookings made through external travel channels.

This is only our first day, so I sincerely hope the service improves during the remainder of our stay. I will update this review based on how the hotel handles the situation.

Review by DeepankSinghal Fujairah, United Arab Emirates
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