- Mauritius Holidays
- Balaclava
- Maritim Resort and Spa
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Maritim Resort and Spa
Mauritius, Indian Ocean
Balaclava
The hotel lies on a private beachfront estate known as Balaclava along Turtle Bay, ideally located between Port Louis (12 km) and Grand Bay (12 km), on the north-west coast, which is known for its good climate. New trunk roads provide easy access to the hotel. Sir Seewoosagur Ramgoolam International Airport is approximately 60 km from the hotel.
This hotel is a luxurious beach resort and spa of the highest international standard, picturesquely framed by a 25-hectare green tropical garden and nature park and flanked by the Indian Ocean. Its remarkable setting overlooks the most enchanting Turtle Bay. The hotel is a perfect blend of tropical and colonial architecture which provides an elegant background for a sophisticated and yet utterly relaxing holiday, thanks to the unequalled multitude of sports and leisure facilities available. Renovated in 2009, this charming beach hotel has a total of 215 guest rooms. The premises are air-conditioned and guests are welcomed in a lobby with 24-hour reception and check-out service. Facilities include a hotel safe, currency exchange, hairdressing salon and a games room. Younger guests can let off steam in the children's playground and kids' club. There is also a bar at the resort. Conference facilities are available to business travellers and all guests can take advantage of the WLAN Internet access provided. Furthermore, room and laundry services are on offer (fees apply). Those guests who are arriving by car may park their vehicle in the hotel's car park. Bicycles can be hired for a fee from the hotel.
Facilities
- Beach volleyball
- Archery
- Fitness
- Aerobics
- Banana boating*
- Aqua fit
- Spa centre*
- Beauty salon*
- Hairdressing salon
- Spa treatments*
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent5,868 reviews
Excellent
70%
Very Good
18%
Average
6%
Poor
3%
Terrible
3%
Location
Cleanliness
Service
Value
Awesome day package
The property is huge. A day has not been sufficient to explore the hotel. Food has been excellent. Compliments to Chef Kiran , who came to meet us personally. The heart of the hotel lies in its bar. Quarter deck bar, where service meets luxury inspiring memories that last long.Special thanks to Yash, the beverage manager, Azagen, kisto, Akhilesh, Grace, John for their contributions. We were well taken cared, from drinks to directions. Thank you.
Review by Avish S Vacoas
WORST EXPERIENCE
This was one of the worst hotel experiences I've had. The food was awful—bland, poorly prepared, and not enjoyable at all. Every meal was disappointing, and the quality was nowhere near what you'd expect from a hotel of this standard. The service at the main bar ( 02 July Morning shift ) was even worse. The staff were incredibly rude, dismissive, and acted as if serving guests was an inconvenience. There was no courtesy, no friendliness, and absolutely no professionalism. It completely ruined the atmosphere and made us feel unwelcome. I would not recommend this hotel based on my experience. Management seriously needs to address both the poor food quality and the unacceptable attitude of the bar staff.
Complaint efficiently handled by top management
I am updating my review to acknowledge the excellent service recovery by senior management. Although our stay was disappointing, our complaint was handled efficiently, professionally and with genuine care by the Resort Manager. His prompt response, sincere apology and commitment to investigating the matter are greatly appreciated.
Review by June-An S Mauritius
Out of the world
We recently stayed at Maritim Resort & Spa Mauritius in Balaclava and had a very enjoyable holiday. The resort itself is beautiful, with well-maintained tropical gardens, a lovely beachfront, and a relaxing atmosphere that makes it easy to unwind.
The check-in and check-out processes were smooth, efficient, and handled professionally, giving us a great first and last impression.
Our room was satisfactory—comfortable, clean, and well maintained throughout our stay. While it wasn't the standout feature of the holiday, it provided everything we needed for a pleasant and relaxing stay.
The dining experience was generally very good. La Marée Restaurant was satisfactory overall, with enjoyable dinners and attentive service. Lunch, however, was a little hit and miss on some days, with some dishes being much better than others. That said, the overall quality of food across the resort was very good.
A special mention has to go to the Quarter Deck Bar, which became one of our favourite places during the stay. The service there was simply exceptional. Yash, the Beverage Manager, deserves particular recognition for his professionalism, leadership, and genuine care for guests. He handled every situation with a smile and was always willing to resolve any issues promptly and efficiently. His commitment to guest satisfaction truly stands out and is a credit to the resort.
We would also like to sincerely thank Azagen, Vishal, Kisto, Adriano, Akhil, and Nadish. Every one of them provided warm, friendly, and attentive service that made us feel welcome throughout our holiday. Their positive attitude and willingness to help made a real difference to our overall experience.
The snack service at the Quarter Deck Bar and on the beach was outstanding and deserves a special mention. The quality, freshness, variety, and presentation were excellent, and it was honestly one of the best snack services we've experienced at any resort. Being able to enjoy such great food while relaxing by the beach made the experience even more enjoyable.
We also had the opportunity to dine at Château Mon Désir, which was a real highlight. The food was beautifully presented, full of flavour, and the overall dining experience was excellent in a wonderful setting.
Anno was another favourite, especially for watching football in a relaxed atmosphere. We'd also like to thank Dylan at Anno for his friendly service and hospitality, which added to the enjoyable experience.
Overall, our stay at Maritim Resort & Spa Mauritius was memorable thanks to the beautiful surroundings and, above all, the outstanding staff. The genuine hospitality shown by the team is what truly sets this resort apart. We would happily return and recommend it to anyone looking for a relaxing holiday in Mauritius.
Review by Julie H London, United Kingdom
Overall experience
We hosted our annual team building at Maritim Balaclava from 17-19 July 2026 and have loved the experience. Booking process was smooth thanks to Jennie. We also got a room upgrade. The view from our rooms was splendid. Cool atmosphere throughout the hotel. Rooms were clean and beautiful. We had dinner at The Banyan on Friday. The food passed our expectations. Veg and non veg options were equally delicious. Special thanks to Chef Vishnu Bheenick, Paolo and the entire team. The service was very good while taking care of every guest. We then had breakfast, lunch and dinner at Belle Bue Restaurant on the next day. Very good selection specially for the themed dinner.
Totally worth it and fully recommended.
Review by Desheeta R Plaines Wilhems District
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