Pasa Garden Beach

I chose this hotel because of its beachfront location, the large swimming area, and the glowing reviews regarding the accommodation and food. Even after our return from Marmaris, the overwhelmingly positive reviews keep coming in. As always, there are good aspects and some not-so-good ones. The location—right next to the promenade and surrounded by dozens of bars, other hotels, and shops—is a definite plus. We had a large triple room with a spacious bathroom (including a bidet) and everything was clean. Our balcony was large and roomy, though it was easy for someone to cross over from the neighboring balcony (I felt a bit uneasy sleeping at night because of this). However, other balconies were too small to fit even two chairs and a table. In the restaurant, bottled water (330 ml) was available, and you could take as much as you needed; coffee machines and juice dispensers were also at your disposal. For beer or cola, you had to ask at the bar rather than serving yourself; drinks were poured into glasses—the Efes beer was good. Now, the downside was the food. Perhaps it was because the season wasn't at its peak like in July or August. There was little variety and a limited selection of dishes. At breakfast, you couldn't find an omelet or fried eggs—only some watery alternatives. There were no cold cuts to speak of. Just a sort of ham and some small sausages. However, the cheese—8 to 10 varieties—and the olives were excellent. There were vegetables available to make a salad, as well as cereal, milk, and ayran in the fridge. At lunch and dinner, there wasn't much to choose from—unless you were lucky enough to catch some chicken, a piece of lamb, or beef stew. Side dish options were scarce; we mostly ended up choosing French fries, mashed potatoes, or pasta. At this restaurant, food trays are prepared, but they aren't replenished as the supply runs low. One evening, for instance, the dish labeled "lamb roast" consisted only of gristle and scraps—that’s what the chef was serving. There were a few other issues that affected us, too. The balconies were positioned so close together that cigarette smoke drifted in during the morning and evening—extremely bothersome. Then, in the evenings, the music from the bar speakers was unbearable, lasting until 11 PM. It was much the same at the "Batman" bar, located right next to the hotel on the left; it was so loud you couldn't hold a conversation at the table, which ruined the whole evening. The guests were very noisy; whenever three or four people gathered at a table, they would speak very loudly. They were just as loud late at night at the tables near the bar. It is highly relevant that ice cream was served only between 4 PM and 5 PM—a very limited window—and you had to specifically ask for it. You couldn't get it yourself. On the plus side, you could bring anything from the bar or restaurant down to the beach. Great was the availability of sunbeds and umbrellas; there was no need to go early in the morning to reserve a bed with a towel—you could find one at any time. The beach was sandy, with a gentle entry into the water and a sandy seabed. The water was clean and pleasant, with small fish near the shore, though it did get deep quickly. The staff was very friendly. We went on wonderful excursions included sightseeing and swimming in local bays. All in all, we had pleasant days , though there are still many, many things that could be improved at Pasa Garden Beach Hotel. By the way, where is the garden?

After looking forward to a nice family holiday we was left disappointed on arrival we was told there was no rooms available for us and to be told we would have to wait till 14.00 this was a complete lack of communication between On the Beach and the hotel as On the Beach had changed our flight times we arrived at the hotel around 1.30 am and was told we would have to wait in reception till then we was absolutely exhausted we was not offered refreshments or anywhere to freshen up the communication with the receptionist was non existent he was more interested in talking to another worker and drinking coffee and going outside for a smoke so we spent almost 12 hours waiting in reception we finally got our rooms which was another disappointment nothing like we expected no balcony like we had asked for on our booking we walked out our door to be confronted with the cleaning equipment it felt like we was an extension of the cleaning cupboard cleaning of the rooms was a lot to be desired had to go hunting for toilet paper and not sure if towels were clean every day or just refolded and put back on towel rack the entertainment through the day was almost non existent the evening entertainment was mediocre,food was hit and miss on the plus side you cannot fault the staff very friendly and accommodating especially the two young men on reception who were so helpful would I stay here again sorry no I have never stayed in a hotel where the manager has never acknowledged you are there and said good morning/afternoon when passing how this is classed as a 4* I will never know

Rooms definitely not as advertised, was told every room had balcony certainly not the case, young Russian man on reception rude, rest of reception staff smiley and said hello. Hotel manager extremely ignorant, didn't even acknowledge you, Mustafa entertainment guy who arrived few days ago was absolutely lovely, thank god Tony left who originally was entertainment guy. Towels were not changed just folded , bedding not changed , floor not mopped, obviously not bothered about cleanliness in this hotel as we saw. This hotel has so much potential as is situated in excellent setting near shops, beach, maybe have management team in who care!Bad management!