Grand Yazici Club Turban

Spent another excellent week in this well-appointed, clean, super-staffed hotel. Admin listened to our request for a room in the main block but NOT on the 5th floor:sorted! I had forgotten my essential insect repellent so I was being bitten from our first evening in the hotel. 5 days in and I had to request our room be treated for mosquitoes: I'd had a dizzy turn and the on-site nurse called in the doctor to examine me. He confirmed the nurse's diagnosis; I had an infection from the bites. Doc sent for meds and I began taking them immediately. I am so grateful to Grand Yazici infirmary nurse, the hospital doctor, the local pharmacy and Guest relations for acting so promptly. Any later and the infection could have prevented me from flying home next evening! All involved were professional, caring and exceptional! Thank you too to Laura from Jet 2 for her reassurance and suport. Yes, I will be back to the Grand Yazici Club Turban Thermal, but not without my insect repellent: first time in forty years I've gone without it!!!!

We loved staying in this hotel. It was so pretty and the facilities were endless. So many things to do. We loved the outdoor thermal pool so relaxing. As an adult only pool it was just what we wanted. The evenings were great. A range of bars and entertainment. Fabulous drinks all top quality and not watered down. Friendly staff who were welcoming and polite. Hotel was stunning with good style and finish in the reception areas and thermal club.beautiful furniture and lamps. The grand bar is beautiful and so relaxing with a nice terrace outside. Bar maid does an excellent job. Great management who helped me out when I needed an orthopaedic pillow and help with my neck issues and comfort. So helpful. Very helpful and kind. Everything has been amazing and will come again. The only thing that let the holiday down was the lack of coffee in our room. We had to complain twice. On top of that, lack of water put in the fridge,. As we are older we don’t need fizzy drinks, beer just water to make a coffee and drink. Sadly these needs were not met and spoilt our experience at the hotel. Room maintenance was minimal with a change of towels daily and bath mat. Sink never washed or floors. Not sure if bedding was changed but it was made.

Overall a fabulous family hotel in pretty much all respects. Food excellent quality in the main buffet and à la carte restaurants. It’s Turkish mainly in the buffet, which is a pleasant change to mostly international with a few local dishes. Very good for breakfast lunch and dinner. Lots of snacks available from Kebabs, ice Cream, cakes to Pizzas and Italian on the beach and Turkish.snack meals near the main pool. Asian restaurant astounding and Mehde was amazing. Pool huge and always found a bed, staff will assist if you can’t find enough together. Beach area the best we’ve seen. Loads of beds, clear sea and lots of easy access to the sea. On patio areas there is drinks service from staff on rollerblades. Sometimes same also at the pool. Drinks all made properly and easy to get and mostly branded. Entertainment excellent - beach party brilliant and also they had Benge - a local pop star on one night. It’s mostly Turkish led but again we are in Turkey so it makes a massive change!! A few slight criticisms Rooms a bit bare - fine but nothing special but they seem to spend a lot on making everything else amazing so was fine by us. Corridors to the rooms look like a service corridor in a hospital with exposed fire water pipes and carpet tiles but again no big deal. Wi-Fi woeful. Can take 10 mins of perseverance to get into it then it’s slow or just drops you out. No good for much more than the odd WhatsApp or email. Staff overall excellent everywhere