- Turkey Holidays
- Guvercinlik
- Lujo Hotel Art and Joy
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Lujo Hotel Art and Joy
Turkey, Europe
Guvercinlik
Perfect for families, this sophisticated hotel is located in Bodrum. The accommodation features a total of 400 units. Those staying at this hotel may keep updated thanks to the Wi-Fi access. Lujo Hotel provides 24-hour reception. Some accommodation units offer cots on request for children. Catering to the special needs of visitors. Pets are not allowed at this property. This hotel features parking and garage lots for guests' convenience. Moreover, Lujo Hotel has made important environmental improvements in order to minimize its impact on the environment and features the certification. When it comes to relaxing, visitors will be spoilt for choice with the wide range of health opportunities available. The accommodation's entertainment was designed to amuse all kinds of travellers. Visitors will truly appreciate the property's dining facilities that serve several kinds of dishes and beverages. 9 A la Carte Restaurants and 14 Bars which serve premium branded beverages for food and beverage lovers. Corporate travellers may appreciate the meeting and business services and facilities available for added convenience. An exceptional range of indoor and outdoor activities are available at this establishment. Additional fees may apply for some services. Lujo Edition • Exclusive rooms; Forest Room, Forest Suite, Laguna Duplex Family Suite and Villas • Secret – private reception, fitness center and a la carte restaurant • VIP roundtrip airport transfer • Two-way CIP & Fast Track • No cover charges for villa guests at a la carte restaurants • Play station • Private Beach • Private cabana, butlet & buggy, room service and laundry service for villa guests
Hotel Information
Relax at the full-service spa, where you can enjoy massages, body treatments and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless Internet access, concierge services and babysitting (surcharge).
Facilities
- Darts
- Tennis
- Volleyball
- Beauty salon*
- Spa treatments*
- Massage*
- Steam bath
- Sauna
- Entertainment programme for children
- Entertainment programme for adults
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent3,964 reviews
Excellent
87%
Very Good
6%
Average
3%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
Not the luxury experience we paid for
A very disappointing experience, especially considering the price and the standard this hotel claims to offer.
We booked and paid €22,150 for a one-week stay in a 95 m² apartment with a sea view. Unfortunately, the accommodation we received was completely different from what we expected. It consisted of two very dark bedrooms connected by a living room with no window. From one of the bedrooms, the view was mainly of stairs and passing golf carts, rather than the sea view we had booked.
We immediately complained about the room. We were then offered two options: move to a better and larger room for an additional €16,000, or move at no extra charge to a room with a much better view but approximately half the size of the apartment we had originally paid for. We accepted the smaller room because the original accommodation was simply unacceptable.
What happened next was even more disappointing. We were given a “downgrade form” to sign, and when we asked how much would be refunded due to receiving a significantly lower room category, we were informed via WhatsApp that there would be no refund because we had “agreed” to change rooms — accompanied by a smiling emoji. Considering that we only agreed to move because the original room did not correspond to what we believed we had booked, we found this response extremely dismissive and inappropriate.
Throughout the entire situation, no hotel manager came to speak with us personally. Communication has been handled almost entirely through WhatsApp assistants, with an attitude that unfortunately feels more dismissive than helpful.
For a hotel in this price category, we expected a completely different level of service and problem resolution. I strongly recommend that anyone considering booking here asks for very precise confirmation of the exact room/apartment, its size, location and actual view before paying, as the reality may be very different from what you expect.
We are still staying at the hotel and sincerely hope that management will finally take responsibility for the situation and offer a fair solution.
Review by 663anetaj Poland
Bodrum pleasure
No comments. It was perfect! The supper of the staff was super and extremely kind. It makes the stay a real one of a kind relaxed vacation. It’s like a dream. Super!
Lujo experience
Location, atmosphere, services, and staff everything was amazing.
10/10 Stay at LUJO
We had an absolutely amazing experience at LUJO Hotel! Everything was truly 10/10.
A very special thank you to Madina and Amina, who were the best Joy Managers! They were incredibly attentive, kind, and helpful throughout our stay and made our experience even more special.
All of the restaurants were excellent — the food was delicious everywhere we tried, and the service was consistently top-notch. The whole hotel experience exceeded our expectations.
I would absolutely love to come back again. Thank you to the entire LUJO team for such a wonderful stay! 🤍
10/10 — highly recommended!
Another Great Stay at Lujo Bodrum
This was my second stay at Lujo Bodrum, and overall, it was once again a wonderful experience. Compared to last year, I would say that the service level was slightly lower in certain areas, but this did not significantly affect my overall impression of the hotel.
The quality of the food remains excellent, and the cocktails are absolutely fantastic. The service at GUGU was perfect and definitely one of the highlights of our stay.
A special mention goes to our assistant Darina, who was excellent throughout our stay — always smiling, friendly, attentive, and genuinely willing to help with anything we needed. Unfortunately, our other assistant, Yuri, was not quite as attentive or helpful, which made the difference between their levels of service quite noticeable.
Asma is definitely a restaurant I would highly recommend. Our first dinner there was perfect in every way — both the food and the service were outstanding. Unfortunately, when we returned for a second dinner, our experience was very different. The Russian waiter serving us was quite unpleasant and unprofessional, to the point that I felt it was necessary to speak with the restaurant manager about the situation.
That being said, these are relatively small details and they did not significantly affect our overall impression of Lujo Bodrum. It remains an excellent hotel with beautiful surroundings, outstanding food and drinks, and many members of staff who genuinely make an effort to provide a memorable experience.
Despite a few areas where the service could be more consistent, we had a great stay and would happily return again.
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