New Garden Hotel Side

Fantastic hotel with a warm and welcoming atmosphere. Every member of staff was friendly, helpful, and always had a smile on their face. A special thank you to Omer, the bartender, who was incredibly kind, professional, and made every visit enjoyable. The massage and spa were also amazing—very relaxing and the perfect way to unwind. Thank you to the whole team for making my stay so memorable. I would definitely come back and highly recommend this hotel!

Unfortunately, my stay at Luna Side Apart Hotel was quite disappointing. There were several issues that affected my holiday experience.

First of all, I was surprised that the air conditioning was not included and we had to pay an extra £7 per day to use it. The internet was also charged separately. In a hot country like Turkey, air conditioning should be considered an essential service, not an extra cost.

The room cleaning was only done once every three days, and unfortunately the cleanliness was not good enough. The room was quite dirty and needed much more attention.

Another big problem was the noise in the mornings. From around 3:00 am until 8:00 am, there was a rooster crowing and a dog barking, which made it very difficult to sleep and relax.

The food and drinks at the hotel were expensive. Also, guests are not allowed to bring their own food or drinks to the pool area, which was inconvenient.

The positive point was the staff. They were friendly and helpful, especially Murat, who was very kind, professional, and always tried to help guests.

Overall, the location is good, but because of the extra charges, lack of cleanliness, and constant early morning noise, I would not choose this hotel again.