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- Labranda Excelsior Side
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Labranda Excelsior Side
Turkey, Europe
Side
Surrounded by a pine forest, this attractive hotel with its distinctive architecture is located in the marvellous area around the beautiful Lake Titreyengöl, just a 5-minute walk from the beach. Indoor pool, outdoor pool, sports facilities and a fitness centre invite to be active during the holidays. The historic town of Side with its ancient sites is 5 km away, the international airport of Antalya about 65 km.
Facilities
- Wheelchair-accessible
- Car park
- 24-hour reception
- Mobile phone coverage
- Wired Internet*
- Wi-fi
- Car hire*
- Transfer service*
- Secure parking
- Room service*
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent815 reviews
Excellent
69%
Very Good
18%
Average
6%
Poor
4%
Terrible
2%
Location
Cleanliness
Service
Value
The best trip ever
I love this hotel so much, the staff is so nice and always laughing, They work a lot and the place is perfect for relaxation, and the beach is 8 minutes by foot, I love the all inclusive part and the air conditioning in every part of the hotel. I miss this place so much.
DO NOT BOOK!!!!
Turned up this hotel on the 30th April. Holiday has been booked since September and travel agent has had correspondence with them within the last month but when we turned up it was CLOSED DOWN!!!! They are still taking bookings and people's money via Google etc but the hotel is not operating. We were very lucky to have a great travel agent who swiftly rectified the situation and got us into another hotel but its still caused a lot of stress and worry that we were going to be left without anywhere to stay. DO NOT BOOK!
Is the hotel open
Is this hotel open ?… I have had to fill the form in as if I have been but waiting on answers from travel company as I travel this month I don’t want to be stranded in a foreign country with family looking for another hotel in the dark. I have emailed the hotel but had no reply as yet has anyone else booked here
Hotel Closed
Due to go next week, but have been contacted by our travel agent that the hotel is currently closed, so alternative has been given. Please check with your travel agent, before booking as you made need alternative hotel. Feeling disappointed as booked last year.
Not the 5-Star Family Resort We Expected
We stayed for 5 nights as a family and unfortunately, the experience did not meet 5-star standards. The resort is around 1.5 hours from Antalya Airport, while the town and beach are within walking distance. A regular beach shuttle is also provided.
We stayed in a Collection Standard Room, which was very dated and located at the back of the resort, away from the main building. The bathroom had a leaking ceiling, and the old, loose carpets outside the room made it difficult to push a pram. In our opinion, the room was closer to a 3-star standard. The booking photos mainly show the main building, so be aware that standard rooms may look very different.
Our biggest issue was the minibar, which was not cold enough to store expressed breast milk for our baby. Despite reporting this immediately, it took 3 days to resolve. We had to use our parents' room and the kitchen freezer to store milk and ice packs. Only after involving Loveholiday agent, a new fridge was finally provided.
Some reception staff had limited English, making communication difficult, although the guest relations team were helpful. The buffet also had limited variety, with very similar food each day.
The pools were nice, with three outdoor pools, but the indoor pool was closed during our stay, including on a day when temperatures reached around 40°C.
Overall, we would not recommend this resort, especially for families with babies who need bottle/expressed milk storage. Considering the room quality, service issues and overall experience, we do not believe this resort deserves a 5-star rating.
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