Kirman Calyptus Hotel

Very disappointing experience for a 5-star hotel.

We have stayed at several 5-star resorts in Antalya, and unfortunately Calyptus was by far the weakest. In our opinion, the overall standard is closer to 3–3.5 stars.

The main problems were cleanliness, maintenance and hygiene. We found dust in the room, the balcony door did not close properly, water leaked from the shower onto the bathroom floor, and the air conditioning did not work as expected.

More seriously, on two different occasions we found food trays containing hairs and asked the staff to remove them. In the snack area, cut fruit, especially watermelon, was left exposed with flies and bees on it. The carpets throughout the hotel were also very dirty.

The drinks were low to average quality and certainly not what we expected from a premium 5-star all-inclusive hotel. Coca-Cola in glass bottles was only available in the lobby, while elsewhere drinks were mainly served from dispensers.

The hotel is also not very convenient for families with small children. There is no proper stroller ramp over the bridge, the alternative route near the pool is narrow and often wet, and the children’s playground is in direct sunlight and difficult to use during the day. The sunbeds are also extremely close together, with very little personal space.

Most of the staff were polite and helpful, and we especially appreciated the housekeeping lady assigned to our room, who was responsive whenever we needed something. However, outside reception, communication in English was often very difficult.

The most worrying part of our stay was that several members of our group became ill.

Our 5-year-old daughter had to go to hospital and was diagnosed with gastroenterovirus. My wife also developed enterocolitis, with vomiting and a very poor general condition, and had to spend one day in hospital.

A 1-year-old baby travelling with us developed a fever after the first day. In another family, a 1-year-old child developed a fever and a 5-year-old had stomach problems. In a third family, a 5-year-old girl developed a fever of around 39.5°C together with vomiting and diarrhoea.

We cannot say without a proper medical investigation that these illnesses were caused by the hotel or the food. However, considering that several people in our group developed gastrointestinal symptoms and fever during the same stay, together with the hygiene issues we personally observed in the food areas, we were understandably very concerned.

Overall, we do not feel the 5-star rating is justified. Compared with other 5-star hotels in Antalya where we have stayed, this was unfortunately our most disappointing experience.

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I really enjoyed my stay at this hotel! The hotel itself is lovely, but what really made my holiday special was the amazing Animation Team. They were always friendly, energetic, and welcoming, and they did a fantastic job keeping everyone entertained without being pushy.

A big thank you to the whole Animation Team for making our stay so enjoyable and memorable. I would definitely come back again! 😊☀️

Thanks for everything. All staff is so friendly. Specially animation team. We like the animatie team so much. Also many activities in the morning and evening shows is satisfying. Special thanks for Aslan, Tugi