IC Hotels Residence

We stayed here from 26th July to 2nd August 2026 as a large family group, and overall we had a fantastic holiday.

The hotel itself is very good. The pools were clean, well maintained and there was plenty of space to relax. The children's splash area and water play facilities were excellent and kept the kids entertained throughout our stay.

The staff were friendly, helpful and always working hard to make sure guests had a good experience. A big thank you to all of them for their effort and hospitality.

The food was also one of the better all-inclusive experiences we have had. Having stayed at several all-inclusive hotels, we were impressed with the quality and variety available. It was great not to feel like the choice was limited to the usual chips and pizza every day, and there was enough variety for both adults and children.

The entertainment team worked extremely hard, and there was something different happening every day. Whilst not every show was to our personal taste, the variety was appreciated. The main issue was the area used for the children's disco became incredibly hot, almost unbearable at times. We genuinely don't know how the entertainers managed to continue dancing and performing in those conditions. Unfortunately, we often had to leave early as it was simply too uncomfortable, especially with children. Better ventilation, using the poolside stage, air conditioning or an alternative venue would make a huge difference.

The hotel shops are another area that could be improved. They are extremely expensive, and because there are limited alternatives nearby, it does feel like guests have little choice but to pay the higher prices. A reasonably priced shop for everyday essentials would be a welcome addition, especially for families.

Breakfast was very good, although my only suggestion would be to have more chefs available for omelettes. They were extremely popular, and there was always a queue in the mornings. Adding another station would improve the experience.

The rooms were a little smaller than expected, and with only four lifts serving the entire building, there were times when you had to wait, particularly during busy periods.

Overall, these are mainly areas for improvement rather than things that ruined our stay. We had a lovely family holiday and would recommend this hotel to others looking for a good all-inclusive experience.

Thank you again to all the staff who helped make our holiday enjoyable. Your hard work was appreciated, and we have some fantastic family memories from our time here.

We’re still here but coming toward the end of our stay. It has been absolutely fantastic and we are already looking at next Summer. The resort is amazingly pretty, super clean and brilliantly maintained. The staff, including from animation team and kids club, are truly superb. Lots to do and special credit to the aqua jump / bike lady. WOOP WOOP! Drinks are all premium, amazing cocktails and the kids loved the separate area for animals. We found the room fine for what we needed and the air con was just perfect (not too hot or cold) and I slept very well every night. The only negative thing I can think of (which I appreciate is always the same for some reason and it’s optional) is the external water sports place on the beach charging far too much. They’d surely make more money by halving their prices!!