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  • Turkey Holidays
  • Konakli
  • Xeno Eftalia Resort Hotel

Xeno Eftalia Resort Hotel

TripAdvisor Review
Turkey, Europe
Konakli

This family-friendly hotel is situated within walking distance from the centre of Konakli in the Alanya region of the Turkish Riviera, only steps from the sandy beach. Several pools with water slides, children's pool, restaurant, bar and a spa area are available for guests. The centre of the historic city of Alanya with its attractions such as the castle or the famous Red Tower can be reached within a short drive.

Facilities

  • Billiards*
  • Spa treatments*
  • Massage*
  • Steam bath*
  • Sauna
  • Entertainment programme for children
  • Entertainment programme for adults
  • Children playground
  • Sun loungers
  • Poolside snack bar
  • Please note some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

Trip Advisor
3.5 Very Good1,175 reviews
Excellent
37%
Very Good
24%
Average
13%
Poor
9%
Terrible
18%
Location
Cleanliness
Service
Value
TripAdvisor Review
Honest review from English family of 5

Xeno Eftalia Resort – An Honest Family Review

We’ve just returned from Xeno Eftalia and overall I’d describe it as just OK. There are some positives, but also quite a few things worth knowing before you book, particularly if you’re travelling as an English family.

First up: the sunbed wars are REAL. 😂 If you manage to find sunbeds, honestly, leave your own towels on them overnight because otherwise you have very little chance the next morning. Definitely use your own towels rather than the hotel ones — hotel towels do get swiped and you can then be charged for the missing towel.

The pool area is also VERY busy. It can feel absolutely packed at peak times, which combined with the sunbed situation doesn’t exactly make for the most relaxing start to the day.

There also weren’t many English guests staying when we visited. Obviously there’s absolutely nothing wrong with that, but from a social point of view it did mean we sometimes felt a little lonely. If you’re the sort of family who enjoys chatting to other families around the pool or the kids making holiday friends, it’s something worth being aware of.

The food was probably our biggest disappointment. It seems much more geared towards Russian and Turkish guests, with very limited options for English families and children. We weren’t expecting British food every night, but the choice was difficult — there weren’t even basic things like chicken nuggets at dinner.

The snack bar is better, although it becomes very repetitive. One big positive is the pizza at the beach bar, which is genuinely very good.

The drinks are OK. Nothing particularly special, but perfectly drinkable and about what you’d expect from an all-inclusive.

Entertainment is another area that seems predominantly geared towards non-English guests. We didn’t find there was much aimed at British families, so again I’d describe it as just OK rather than a highlight of the holiday.

The arcade isn’t worth bothering with in our experience.

On the positive side, we had a family room for five and it was absolutely massive. It was definitely dated and could do with modernising, but importantly it was clean and we had loads of space, which makes a huge difference when you’re travelling as a family of five.

The beach is shingle rather than sand, so that’s worth knowing beforehand if you’re expecting a sandy beach.

If you want to get away from the hotel for a meal, there are restaurants around the big shopping outlet nearby. We paid around 600 lira for a taxi from the hotel. The food we had there was good, although don’t expect eating out to necessarily be ridiculously cheap — we found it cost roughly the same as we’d expect to pay for a family meal in England.

Overall, Xeno Eftalia isn’t terrible, but I wouldn’t rush back. The massive family room, cleanliness and beach-bar pizza were definite positives, but the poor main restaurant food, incredibly busy pool, sunbed situation and lack of entertainment/options aimed at English guests really let it down for us.

We still had a fantastic family holiday, but that was more because we made the most of it than because of the hotel itself.

If you’re getting a really good deal and know what to expect, you can absolutely have a good holiday here. But if good food, a more relaxed pool experience, evening entertainment and being somewhere with other English-speaking families are important to you, I’d probably look elsewhere.

TripAdvisor Review
British Guests Avoid at ALL COST...

If I could give this Hotel 0 stars I would..

My stay at Xeno Eftalia Resort Hotel was extremely disappointing, and I would not return or recommend this hotel to other British holidaymakers.

From the moment I arrived, it felt as though the hotel was not interested in catering for British guests. The food was one of the worst aspects of the stay.

The choice was poor, the quality was disappointing, and much of the food appeared to be aimed at Russian and Turkish guests.

For British guests, the options were extremely limited — basically chips/fries, boiled eggs or burgers and Nuggets, very little else that felt suitable or appealing.

If you fancied an ice cream you had to walk all the way to the hotels beach as this is the only hotel I've stayed in that doesn't serve it at its hotel where most children are Cheap Skates to say the least...

When you're paying for an all-inclusive holiday, you expect a reasonable choice of food, not to struggle to find something decent to eat.

The drinks were not much better in small plastic cups you had the choice of whiskey, Vodka, Gin or Beer all cheap you could drink all night and feel nothing.

I ended eating and getting a drink out which defeats the all inclusive experience but it was much better.

The room was also very basic and disappointing. I wasn't expecting luxury, but I certainly expected a proper double bed. Instead, I was given a single bed, which was extremely uncomfortable, particularly as I am tall.

There was mould on the wall which was disgusting. All i was expecting was a clean room and a comfortable bed should be the absolute minimum expectation when staying in a hotel.

The entertainment was another major failure. The evening entertainment was extremely poor and felt like an afterthought no English entertainment very boring.

The children's entertainment was particularly disappointing, starting at around 9pm far too late for young children, who are already tired by that time. For a family resort, this is simply unacceptable.

To be fair, the only genuinely nice things about the hotel were the pool area and the reception.

The pool area was pleasant and well presented, and the reception area gave a much better first impression of the hotel than it really is.

Unfortunately, these positives were nowhere near enough to make up for everything else.

Overall, I felt that the hotel offered very poor value for money. The food, accommodation and entertainment all fell well below what I would expect from a holiday resort. British guests should think very carefully before booking this hotel, as I certainly would not book it again.

A very disappointing holiday and, in my opinion, a hotel that needs to make significant improvements and take a look how it treats its British Guests.

Review by Mark W Birmingham, United Kingdom
TripAdvisor Review
Not 4star standard

Staff in the spa where pushy for sales and unhelpful. Entertainment was mostly un engaging and just shows to watch except karaoke and a miss/mister show. Kids entertainment was boring with no energy or atmosphere. Day time activities where basically water polo in the pool or yoga on the grass at the side of the building with the odd foam party at 3. Anything outside of that was not promoted and you would have to check the board or go looking for the entertainment team. Food was minimal and repetative. No fruit for breakfast and only watermelon and peaches available the rest of the day zero pastries. Snackbars where ok nuggets chips and burgers available daily however mostly over cooked and cold. Pizza is only available at the beach bar. Icecream availability was shocking (3-4 at the beach bar only) Main food was always veggies covered in cheese, or meats in sauces. Everything was watered down greasy and tastless. Food was poorly labeled if at all. Drinks selection was abismal. Vodka, whisky, gin or tuborg draft. Slush is extra. Coke zero, sprite or fanta. Plus side drinking water is free. Beach is vile man made stone grit type beach gets too hot to walk on. Foot path to the beach is filthy and littered. Rooms where shocking and basic. Toilets run all night with faulty flushes. Shower temperature fluctuated. Water pressure in the sink was minimal. Walls where thin and could hear everything in the next rooms even down to the toilet flushing. Beds where solid. I had to find cleaning staff and change my own towles a few times cleaning staff where still cleaning rooms sometimes at 5pm. Fridge door was faulty. And soap dispenser fell off in the shower almost injuring my 8yr old. No washing facilities on site except paying the cleaners to do it. Pool was the best part of the hotel however the tiles where extremly slippy and dangerous when wet. And the bed where so crammed together there wasnt really room for large groups with prams and really small children to feel safe walking around. There where small unlabelled trip hazards everywhere around the pool area and leading onto balcony.

TripAdvisor Review
Everything is absolutely amazing! The hotel is fantastic — truly awesome! 🔥 Everything is great, the atmosphere is incr

I stayed at the hotel for a whole week, seven days in total, and I was very happy with my experience! I really enjoyed everything — the atmosphere, the service, the overall vibe, and especially the entertainment. The animation team was absolutely amazing! 🔥 Every day there were competitions, activities, music and lots of fun, so there was definitely no time to get bored.

I especially want to mention Selim — he is the absolute king of the hotel! 👑 This guy is simply incredible. He knows exactly how to get everyone involved, creates an amazing atmosphere and brings so much energy to everyone around him. Thanks to people like him, the holiday becomes truly unforgettable.

I didn’t regret choosing this hotel for a single day. A huge thank you to the whole team for such a great holiday! I would definitely love to come back again! ❤️

TripAdvisor Review
Family holiday

To be honest from reading previous reviews I was wondering what we was in for. However not has bad as reviews prementioned. Food: breakfast mainly offered for European or other - not English. However you could have a DIY boiled egg and pancakes. Snacks:.really nice burgers, chips pizza for most of day.Evening: there is a side section that has a good selection of rotisserie chicken or freshly filled wraps. However, the other choices in the main dining area was questionable. The bedrooms were clean and I belive we had the more recent update however still dated and the shower definitely needs looking at the floor was soaked and the pressure stung some family members. The Hotel I guess has the bedroom space for the guests However unable to cater for the outdoor living - sunbeds crammed together in rows and guests even put their towels out even before bedtime - totally crowded and pool not equipped for the amount of guests Dining room utter chaos: no one managing the entry and it was a free for all no tables free or if you were lucky you would find one, although full of previous occupants plates, wasted food - staff unable to keep up with clearing and setting tables. The staff especially bar staff worked hard often working morning to night.

Review by Kaki12014 Cheshire, United Kingdom
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