Titan Select Hotel

This hotel is appalling please do your research this is the ex titan hotel. It’s way below average accommodation feel like I’m on an episode of Benidorm everything is damp and broken, food is not 5 star rateable and the drinks are fully undrinkable. They don’t even have Coca Cola I really don’t know how this hotel has gained a 5* at all. I’ve been to turkey all over around 9 times and I’m honestly never going to come again and I’m never even booking all inclusive anywhere after this it’s fully not worth it. You will need to eat and drink out here if your staying at the Solivia. The cleanliness and maintenance is all very unkept and the only good thing about this hotel is the staff here all lovely and honestly there probably just glad there getting paid to be here and not have to sleep here. Solivia you have ruined the possibility of a very long term visitor ever returning to Alanya you’ve majorly let me down and wrote this holiday off and I’m only 3 days in. You need to consider immediate renovations and training accross the hotel and then continue trading while continually maintaining a high standards as currently everything from the dirty taps and shower to the outdated broken flooring and fixtures is all completely unacceptable for a 5* it’s like being in hostel let alone hotel. On the beach will of cause be informed of what they missold to me. Even down to being told there was free WiFi like every other 5* hotel has in turkey. But no not Solivia. 4€ pp per day lol. Just lol

am writing to share my feedback regarding my stay at Solivia Hotel. Unfortunately, overall I was quite disappointed with my experience. For a 5-star hotel, I expected a significantly higher standard. The food was very repetitive, with practically the same dishes every day. The entertainment was also very poor and the animators did not seem particularly engaged. In addition, the music around the pool was extremely loud and played from early morning, which made it difficult to relax. I was also disappointed with the cleanliness of the hotel. My room was cleaned rather superficially and I expected a much higher standard. The transfer from Antalya Airport took around two hours, and the beach is also quite a walk from the hotel. There were also a lot of Russian guests during my stay, which affected the overall atmosphere for me. On the positive side, I really enjoyed the drinks at the pool bar. However, I would especially like to raise a concern regarding one of your animators, Happy. He flirted with me extensively and knew that I was travelling alone. Through our private messages, he made it clear that he was interested in me and wanted to become closer to me. I took his behaviour seriously and became emotionally involved. Before leaving the hotel, I simply wanted to spend a few minutes with him and say goodbye. Unfortunately, he repeatedly told me that he had no time because of work. In the end, he did not even come to say goodbye. I do not know how he behaves towards other female guests, so I do not want to make any assumptions or accusations. I can only describe my own experience. In my case, his behaviour was very flirtatious and personal at first, and later I felt completely ignored and disappointed. I found this particularly upsetting because he was aware that I was travelling alone and had encouraged this personal connection himself. I am not writing this email to cause trouble for anyone. I simply believe that hotel management should be aware of how this situation made a guest feel. Thank you for taking the time to read my feedback. I hope you will take my comments into consideration and use them to improve the experience of future guests.