Miarosa Konakli Garden

Only lasted 2 days then requested change of hotel. On the beach helped us move eventually! Would say 2 star at best, this is never 4* ….so be warned!

An absolute nightmare from the beginning. Room was filthy. Manager agreed to change our room. Next room Slightly better..but still unbearable. On 4th floor so we had to use the stairs as the lifts only hold 2 or 3 people, so there was always long ques, guests continued to pile into the lifts so they kept breaking down (twice in one day lift was stuck between floors & someone was called out to fix them - we had read reviews about people getting trapped in them for up to 40 mins so we were taking no chances! Would rather walk up and down 4 flights than be trapped in a lift with no air con in 35• heat) hope you have strong calves as you will be taking the stairs more than you expect!

There are fridges dotted around with small cups of water, and any drinks from the bar is served in plastic water dispenser cups..Not very appealing. Dining room always packed, no tables, food was terrible. Flies everywhere. we visit Türkiye a couple of times every so are well used to Turkish cuisine. Not sure what this was. we were worried about getting sick.

Poolside always packed, could not get a sunbed, guests putting towels down all day, but not using them so loads of the beds lay empty the whole day while guests wander around with their towels trying to find a sunbed. No pool towels available, we were told to ‘come back at 1pm.’ We didnt bother. Music is full blast all day. every day. Guy screams down the microphone every half an hour…so please DO NOT expect a relaxing lay at the pool…this is anything but relaxing. Maybe take ear plugs or your head will be bursting.

Lobby is absolutely stifling hot, no air con. & a complete hazard as people allowed to walk in and out dripping wet, so floor always wet and very slippery…So beware. Chairs/couches In lobby are filthy too, you wouldn’t want to sit in there anyway.

We have paid a substantial amount of money to move to a much better hotel, after trying for 2 days. worth every penny! so if you insist on going here…take extra money as I guarantee you will want to leave as soon as you get there. Nothing really good to say about the place. I don’t mind a basic room but I expect, at the least, a clean room. Girl at reception was lovely. Think she was as disgusted as we were when we showed her the photos of the room 🫣

Room Basic, bathroom terrible, broken shower, cracks in tiles - needs a revamp. Cleanliness - rooms not cleaned as a matter of course, had to request cleaning/ new linen and towels, the room only cleaned once in ten days. Area - really liked a Alanya and the surrounding shops and restaurants - Repeat Bar was fab even printed boarding passes for us as the hotel claimed they had no printer!! The people here are lovely, so kind and friendly and the food outside the hotel was great. Hotel restaurant Small and difficult to find a seat, poor air con, food very samey and limited, English are not well catered for. 4 out of our group of 6 became very unwell with bad stomach which we are only just getting over now back in the uk. Pool area Fine, nice pool, not well supervised by life guard, children climbing up the slides when they are not on which was a lot of the time! Pool bar - all staff except one were rude and unfriendly Outside toilets Grim, poo smear in the same area on the wall in ladies toilets noted the entire duration of the stay!! Never saw anyone cleaning around the pool area Entertainment- Mario was nice and helped get people involved Spa - the guy who sells from the spa was lovely, sold treatments but not pushy and incredibly helpful so much so that he bought my grandson apples as we couldn’t find any. Extras: pool towels often out of stock and had to use for 3 days plus. Beach - sewage pipe going into the sea, old pier rusty and unsightly, decking worn and in need of repair.

This hotel needs a revamp as has the potential to be nice but unfinished bits and bobs and uncared for areas leave you feeling disappointed.