Washington Resort and Spa

We stayed at this hotel with our baby in August 2026, and unfortunately, our experience was very disappointing. In our opinion, this is a decent hotel, but calling it a 5-star resort is a significant overstatement. If you do decide to stay here, do not pay extra for a sea-view room. The “sea view” also means a direct view of the main pool, where loud music is played practically nonstop. We travelled with a baby and were unable to properly rest either in the afternoon or in the evening. From inside the room, it often felt as if we had a ridiculously loud DJ set happening right there. This is especially frustrating when the hotel is marketed as a place suitable for families. As for the pools, there are technically two, but one is located quite far away and is connected to the children’s aquapark. In reality, this leaves you with essentially one main pool area for the entire resort. Another major issue is the sunbeds. Guests reserve them with beach towels from very early in the morning, so finding an available sunbed near the pool — or even in the first few rows on the beach — is extremely difficult. For a 5-star property, this is simply not what we expected. The Wi-Fi situation is also unacceptable for a 5-star hotel. Free Wi-Fi is available only in the lobby, which feels very outdated and inconvenient. We also had a disappointing experience with the Guest Relations desk. The staff’s English communication was limited, and, more importantly, we did not feel that they had the level of knowledge, professionalism, or willingness to help that you would expect from a 5-star property. Overall, we expected a comfortable and relaxing family holiday, especially travelling with a baby. Instead, the noise, lack of available sunbeds, limited Wi-Fi, and poor guest relations made the stay unnecessarily stressful. There are certainly positive aspects to the hotel, but based on our experience, it does not live up to its 5-star resort rating, and I hope I saved your money to be spend elsewhere!

Good location with its own beach. Bazaars nearby. Very clean hotel and rooms. Staff was very friendly and helpful. Noise level minimal after midnight. Lot of activities.