- Turkey Holidays
- Goynuk
- Crystal Prestige Elite
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Crystal Prestige Elite
Turkey, Europe
Goynuk
This hotel enjoys a charming setting close to Kemer. The hotel is located in Goynuk, at the foot of the Taurus Mountains. Overlooking the turquoise waters of the Mediterranean, the hotel enjoys an air of peace and serenity. The larger resort of Kemer is just 7 km from the hotel, where guests can find a wide range of attractions, as well as shopping, dining and entertainment venues. Antalya Airport is set 50 km away. Links to the public transport are available nearby, offering ease of access to other areas to be explored. The hotel enjoys a distinctive architectural design. The guest rooms are beautifully designed, oozing character and charm. Guests can also dine at the on-site restaurants serving variety of food among world cuisines with the treasures in its menu. Providing a number of exemplary facilities and services, this hotel is sure to impress.
Hotel Information
Relax at the full-service spa, where you can enjoy massages and facials. Water lovers can head down to the private beach, or take a dip in one of the 2 indoor and 3 outdoor swimming pools. This property also features complimentary wireless Internet access, an arcade/games room and a hair salon.
Facilities
- Darts
- Tennis*
- Billiards*
- Volleyball
- Spa treatments*
- Massage*
- Steam bath
- Sauna
- Entertainment programme for children
- Entertainment programme for adults
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent3,946 reviews
Excellent
72%
Very Good
13%
Average
7%
Poor
3%
Terrible
4%
Location
Cleanliness
Service
Value
Suggestions from loyal guests
Dear Management Team of Crystal Prestige Pearl Collection,
We would like to share a few sincere suggestions that, in our opinion, could further enhance the guest experience at Crystal Prestige.
We have been returning to your hotel for the fourth consecutive year, and we have also had the pleasure of staying at Crystal Tat Beach. Because of this, we believe we can provide honest feedback from the perspective of loyal guests who genuinely enjoy returning to your hotels year after year.
This year, we will once again be staying at Crystal Prestige from July 25th to August 8th, and we are truly looking forward to our visit. We hope you will find our suggestions helpful. If we happen to mention something that has already been introduced since our last stay, please excuse us, as our previous visit was in 2023.
Rooms & Cleanliness
During our previous stays, we have experienced the Family Duplex, Standard Room, and Pool Room.
We were very satisfied with both the Standard Room and the Family Duplex. However, we noticed an unpleasant odor in the Pool Room, and since we have booked the same room category again this year, we hope this issue has been resolved.
We would also like to compliment your housekeeping team. The rooms were cleaned thoroughly every day, and we often found beautiful towel decorations such as swans and flowers on our beds, which was a lovely touch. The entire hotel was always clean, well maintained, and smelled pleasant.
One area where we also noticed an unpleasant smell was around the pool near the beach, behind the Adagio Beach Bar. We believe this area could receive some additional attention.
In our opinion, some of the room furniture is beginning to show its age and could gradually be renewed to better match the high standard of service your hotel provides.
One feature we particularly appreciated at Crystal Tat Beach was the pillow menu. Guests were able to choose the type of pillow that suited them best, which made our stay even more comfortable. We would love to see a similar service introduced at Crystal Prestige.
Food
The variety and quality of the food have always impressed us. Everything was fresh, delicious, and beautifully presented.
We especially enjoyed the themed dinner options, including grilled specialties, fresh fish, sushi, lamb, veal, and many other dishes that made dinner exciting every evening.
Since many guests stay for 10–14 days, the menu naturally begins to feel a little repetitive after some time. Introducing a few additional menu rotations would make the dining experience even more enjoyable.
We would also love to see fresh mango offered more often and avocado included at breakfast.
Staff
Your staff members are friendly, professional, and always willing to help.
We even tried learning a few Turkish words to thank the staff, and they always smiled when they heard us speaking Turkish, which made us feel very welcome.
The only suggestion we would like to make is regarding English communication. We noticed that some staff members are not fully comfortable speaking English, which occasionally made communication difficult. We believe that additional English language training could further improve the experience for international guests.
Entertainment
Without a doubt, the entertainment program is our favorite part of staying at Crystal Prestige.
We would like to sincerely congratulate the entire Entertainment Team for their enthusiasm, kindness, and dedication. The evening shows, dance performances, beach music, and parties held on the green area of the hotel were all fantastic.
We believe that the daytime entertainment schedule has the greatest potential for improvement. During longer stays, many activities repeat almost every day, such as aqua aerobics, beach volleyball, water polo, pool games, and Zumba. We would love to see a wider variety of activities throughout the week.
Here are a few ideas that we believe would be a great fit for your hotel:
- Foam Party at the pool
- Treasure Hunt around the hotel with maps, clues, and prizes such as a complimentary massage, banana boat ride, or professional photoshoot.
- Pub Quiz with prizes (general knowledge, music, movies, geography)
- Karaoke Night
- Night Pool Party with a DJ (16+)
- Sunset Yoga or Pilates sessions
- White Party (where guests would be asked to follow a white dress code with white decorations all over the party place)
- Beach Party with a bonfire, DJs, dancers, cocktails, and music (our personal favorite)
- Outdoor Movie Night on the beach or lawn with a large screen, bean bags, popcorn, and drinks
- Talent Show where guests can showcase their talents
- Board Game Tournament
- Cocktail Workshop or Mocktail Making Class
- Turkish Cooking Workshop where guests can learn to prepare traditional Turkish dishes
Of course, these are simply friendly suggestions, and we are confident that your creative Entertainment Team could adapt them in the best possible way.
If you ever need enthusiastic guests to support the organization of activities, our family would be more than happy to contribute.
Final Thoughts
We are very excited to return at the end of July and wish you a successful summer season. We hope our feedback will be helpful, and we look forward to creating many more wonderful memories at Crystal Prestige.
Kind regards,
The Jordanov Family
Aleksandar Jordanov Lidija Cvetkovic Jordanov Ksenija Jordanov Natalija Jordanov
Average Stay – Designed for Non English Speakers
I would suggest that if this hotel primarily caters to non-English-speaking guests, this should be clearly communicated prior to booking. During our stay, it felt as though the hotel mainly accommodated Russian, German, and Ukrainian guests, which made communication challenging at times.It did not feel we was in Turkey but in Ukraine or Russia.
We had come from the hotel Rixos Downtown to explore this area with our family, but the overall experience did not quite feel as though we were in Turkey, as there were very few Turkish staff members visible. The Vibe of Turkey was hidden
That said, I would like to highlight that the guest relations representative was excellent very polite, professional, and genuinely helpful. Interestingly, the room cleaner was also able to understand our needs better than some of the restaurant staff, where communication proved more difficult.
The hotel itself is good overall, but there are a few areas for improvement. The spa felt quite small, and some amenities closed at 8pm, whereas similar hotels often offer these services until 10pm.
It also felt as though the hotel was trying to cater to certain international guests by focusing on more generic, western-style activities, rather than showcasing authentic Turkish culture and experiences. Highlighting local culture would, in my view, greatly enhance the uniqueness of the stay.
For future guests, it’s worth noting that if you only speak English, you may find communication with some staff difficult. As a suggestion, it would be beneficial to have more English-speaking staff at the front reception. Upon arrival, there was some confusion at reception. Although I already had a booking through TUI, the receptionist initially thought I was trying to make a new reservation. Communication was difficult because the receptionist spoke very little English.
I understand that staff are not required to speak English, especially in a non-English-speaking country. However, for a hotel that welcomes international guests and partners with companies like TUI, having front desk staff with at least a basic level of English would make a significant difference. If staff are able to communicate in Ukrainian, Russian, or German in Turkey, adding basic English skills would be especially helpful, as English is the most common language used by international travellers.
Overall, The Stay was Ok.I would not return to this hotel again. But Guest Relation are very helpful. The 3 STARs are for them only.
Its a very good vacatioon, i can to be back.
Loction , Rooms and acitivty, cleaning, animaction, beach is ok, and food cort
Mixed feelings – great facilities, but very loud evening music
We stayed here as a family with a small child and a baby, and overall it was a nice experience — with one big exception.
The staff were lovely, friendly, and helpful throughout our stay. The hotel has a great selection of pools and plenty of slides for kids, and it never felt crowded.
The main issue was the evening entertainment. There's a stage set up right in the center of the hotel (not an amphitheater), and since the hotel buildings surround it, the loud music carries to every part of the property in the evening — you really can't escape it in your room. For families with young children or babies who need an early bedtime, this was a rough surprise and made evenings quite stressful.
If you're traveling with small kids and are sensitive to noise, keep this in mind before booking.
Review by Ksenija Ž Serbia
Crystal Prestige — Five-Star Expectations vs. Reality
What can I say about Crystal Prestige? To be honest, in my opinion, the hotel does not quite live up to a five-star standard. I’ll start with the rooms. They already look quite “well-lived-in” and clearly need updating. Overall, the hotel gives the impression that it could really use a proper renovation and refurbishment of some of its areas. The hotel grounds are large, with outdoor pools, water slides, and various relaxation areas. However, the condition of some of the facilities raises concerns. In some places, the pool tiles were broken or damaged, which could potentially cause injuries. Some sun loungers had broken or damaged legs, making them unsafe to use. What was particularly unpleasant was using the pool ladders when getting out of the water. Some of the steps were unstable, and it was genuinely scary to climb them because you couldn’t be sure they would hold your weight. For a hotel that presents itself as a five-star property, I believe these kinds of issues are unacceptable. There is also another rather strange detail: there are no clocks anywhere on the hotel grounds. If you want to know what is happening, where it is taking place, and at what time, you constantly have to check your watch or phone. It’s unclear why the hotel couldn’t install clocks at least in the main areas. The food is also rather average — nothing particularly special. The selection of fruit, for example, left a lot to be desired. The main options that I actually wanted to eat were mostly watermelon and melon. But even for those, you had to go to the main building, as they were hardly available outside, near the pools, or at the other bars. In hot weather, it would be nice to have fruit readily available in the relaxation areas rather than having to make a special trip to the main restaurant. If you want decent drinks, it’s better to go to the Prestige Bar. However, there is a catch: the bar operates only during certain hours, so you can’t use it whenever it’s convenient for you. The biggest downside for me was the smoking everywhere. And it really doesn’t matter where you are — whether you’re in the adults-only area or even near the children’s pool. All children’s activities are also accompanied by people smoking nearby. In my opinion, this is a very serious issue to consider before booking the hotel, especially if you are travelling with children. I would really like to see at least the children’s areas completely free of tobacco smoke. The entertainment programme is fairly standard, similar to what you would find at many other hotels. I would also like to mention the music separately. Judging by the repertoire, the hotel seems to be more oriented towards a local clientele. Turkish music is fine for the first few days, but by the fourth day you start spending less time relaxing and more time counting down the days until you leave. At the same time, music is only played during certain hours, so you can’t simply spend the day relaxing by the pool with some pleasant background music. The kids’ club, however, really deserves special praise. You can see that the staff were chosen with care: they genuinely like children, know how to engage them, and really make an effort to provide them with an interesting and enjoyable experience. This is probably one of the hotel’s biggest advantages for families with children. I also want to give special credit to the service staff. There are no complaints here: the employees are friendly, polite, and attentive. You can see that they genuinely try to help and make your stay more comfortable. Overall, the hotel does have its advantages: large grounds, swimming pools, water slides, a good kids’ club, and friendly staff. But at the same time, there are too many things that negatively affect the overall experience: the condition of the rooms and some areas of the property, broken tiles, unsafe sun loungers and pool ladders, the lack of clocks around the hotel, the limited selection of fruit, and, most importantly, smoking everywhere. If a hotel positions itself as a five-star property, I would expect to see that level of quality in every aspect — not only in the service, but also in terms of safety, the condition of the facilities, food, and the overall organization of the holiday experience. So, before booking Crystal Prestige, I would recommend thinking carefully about how important these issues are to you. Personally, I was left with the feeling that the hotel still has some way to go before it can truly provide a full five-star experience.
Review by Ljubov J Tallinn, Estonia
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