Gypsophila Club Marine

The hotel is in a lovely location and the surrounding area is absolutely beautiful, but unfortunately the hotel itself was a real let-down and not worthy of 5 stars. There were quite a few things that made our stay less enjoyable.

The restaurant was particularly disappointing. It felt very much like a free-for-all, especially at busy times, and it became extremely crowded. The staff also seemed to rush you while eating, often clearing plates before you had actually finished. The outdoor dining area had no air conditioning either, which made eating extremely hot and uncomfortable.

The food was another major disappointment. There wasn’t much variety, particularly if you’re looking for more typical English food. If you’re expecting a traditional full English breakfast, you will not get one here. The breakfast choices were very much catered towards the hotel’s main clientele, with things such as broccoli, cauliflower and sweetcorn being available at breakfast, but very limited options for anyone wanting a more traditional English breakfast. We also found the overall food selection quite repetitive and lacking in variety throughout the stay.

Around the pool, we also found that staff collecting rubbish would sometimes take drinks away and throw them out even when they were still half full, which was frustrating. At the snack hut, we were also asked for a tip while being served, which felt quite awkward.

The bar service was another issue. The staff often seemed unsure of what drinks they were making, and the lack of English spoken by many members of staff made communication quite difficult at times. In general, we also found that the hotel seemed to cater much more towards Russian-speaking guests than English-speaking guests. The majority of the guests appeared to be Russian, and there wasn’t much consideration for English-speaking holidaymakers, which made us feel that this probably isn’t the best choice of hotel if you’re looking for somewhere that caters more towards British/English guests.

One of the biggest disappointments was the difference between the older and newer rooms. We initially had a room with a dark/green bathroom, which we later discovered was one of the older rooms. We only realised this because we were travelling with other people who had been given the newer rooms. We ended up having to change rooms, which was inconvenient, and it would have been helpful to know beforehand that there was such a significant difference between the rooms.

Overall, the hotel has beautiful surroundings and a lovely setting, but unfortunately the service, organisation, food and overall experience didn’t live up to what we expected. There are some good aspects, but for us, the hotel itself was the biggest disappointment of the holiday.

Ecerything is good, but spa no for recomended, unprofeddional and dirty. Nature is beautiful. Animation team is the best.

We had a great stay at this hotel with our family. The Mini Club was fantastic and the kids really enjoyed the activities and the friendly entertainment team. The food was good, the hotel was clean, and there was plenty to do during the day and in the evening. We really enjoyed our holiday and would happily come back again!