- Tenerife Holidays
- Puerto de Santiago
- BlueSea Lagos de Cesar

Situated in the heart of the village of Puerto de Santiago, this hotel is close to local bars, restaurants and only 400 m away from the spectacular black sands of the beach. The cliffs of Los Gigantes are only 1.5 km away, the National park of Teide can be reached within 30 minutes by car. The hotel features 24-hours reception, pool, children's pool, sun terrace, kid's club, fitness centre, beauty centre and hair dresser, restaurants and bars, conference room, badminton court, FREE WIFI is available in all areas and car rental. Accessible for persons with reduced mobility.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
I really wouldn’t recommend this hotel if you’re looking for an all-inclusive holiday. I’m not sure who decided this was a 4-star hotel, but in my opinion it certainly isn’t.
The rooms were nice enough – spacious and modern – although the bathrooms could do with an upgrade, particularly the shower and water pressure. Unfortunately, that’s where the positives ended for us.
The pool area felt incredibly cramped, with so many sunbeds squeezed in that there was barely any room to walk around or relax comfortably. I initially thought it was great to see the pool area being cleaned, but while waiting at the bar I watched the pool attendant empty the dirty mop water into the bar/kitchen sink, which was really off-putting.
The housekeeping and reception staff were lovely throughout our stay. However, there seemed to be a real staffing issue. We saw the same members of staff working from around 10am until 10pm, which didn’t seem fair on them. Service at the bar was also inconsistent, and there were several occasions when nobody was there to serve drinks.
Now for the biggest disappointment – the all-inclusive food. It was honestly some of the worst we’ve experienced. The meat was extremely dry and bland, the chips were stale, the bread was dry, and many of the dishes were quite unusual with very little that would appeal to children or even fussy eaters. The selection at both lunch and dinner felt very limited and of poor quality, giving the impression that corners had been cut.
Breakfast finishing at 10am also felt too early. An 11am finish would have been much more reasonable, especially as we were repeatedly kept awake until 3–4am by an extremely loud concert taking place across the road, complete with fireworks. While I appreciate this wasn’t the hotel’s fault, we weren’t informed beforehand and no acknowledgement or apology was offered, which would have been appreciated.
The location also wasn’t ideal in our opinion. Most of the nearby restaurants felt very touristy and offered fairly poor-quality food. The beach itself was lovely, but it was quite small and became very crowded as there aren’t many other beaches nearby.
One highlight was finding B-Yard, around a 15–20 minute walk away. The food there was excellent and well worth visiting, although be prepared for a fairly hilly walk.
Overall, if you’re simply looking for a budget holiday and food isn’t a priority, this hotel may suit you. However, if, like us, you enjoy good food and expect a genuine 4-star all-inclusive experience, I’d recommend looking elsewhere.
Great staff overall, NOT suitable for disabled Very small pool bar seating area with steps,sunbeds very close to touching,safe key hire EU31, EU10 REFUND ECOCUP HIRE EU1, NOT RECOMENDED
We stayed here a week and July and it was an okay hotel. The staff were all friendly and the rooms were good and clean. However i found it quite jarring that we had to pay €1 for a cup for the drinks at the bar despite paying for all inclusive and if you didn’t have the €1 you weren’t given drinks so I felt that we weren’t really given the best of the all inclusive we paid for. Along with that the bar didn’t have a typical cocktail menu to enjoy and cocktails I’d asked for the staff didn’t know so I really didn’t feel you get worth your money for the bar. Breakfast was good as we knew what we would get but lunch and dinner we rarely enjoyed (could be a preference thing) but it was pretty much fish every night with one other meat if we were lucky so the selection was really small and we most of the time had to eat out - again this is all down to preference. I really didn’t feel we got the best of the all inclusive considering how much we paid. We also had to change the key card almost daily because they stopped working. Beyond this the location was really nice and 20min drive from Costa Adeje.
Great location, lovely atmosphere. spacious, clean rooms. very clean all round the hotel. nice quiet area. room service excellent. Amenities good. good value for money
The rooms were pretty clean and spacious. The staff are friendly but unfortunately the food wasn’t be best selection or tasting. The entertainment is lack luster- one very lovely woman trying her best but could do with some live acts to draw in a crowd. All inclusive drinks stop at 11pm which is a bit disappointing- although the drinks were poured very strong!- as a strong drink lover It was far too much for me. The value for money is there but depends if you are looking for a quiet not much to do holiday, if you are looking for do lots of attractions stay closer to Costa Adeje xx
