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  • Tenerife Holidays
  • Puerto de la Cruz
  • Riu Garoe

Riu Garoe

TripAdvisor Review
Spain, Europe
Puerto de la Cruz

This attractive hotel, completely refurbished in spring 2012, enjoys a wonderful location in the La Paz district of Puerto de la Cruz, just 300 metres away from the Botanical Garden and 1 km away from the beach and the famous Lago Martiánez salt water pools by renowned artist César Manrique. The city centre with its picturesque narrow streets, squares and multitude of bars and cafés as well as shops can be reached within a short stroll. Features of the hotel include a 300 m2 outdoor pool, a children's pool and an indoor pool, all of them heated in winter. Guests will appreciate services and amenities such as a children's playground, a complimentary sauna as well as a complimentary shuttle service to the centre. The restaurant with terrace offers delicious Canarian and international cuisine. A lovely place for couples and families for a beach holiday close to all amenities of urban life.

Facilities

  • 24-hour reception
  • Mobile phone coverage
  • Wired Internet*
  • Wi-fi
  • Laundry service*
  • Air conditioning in public areas
  • Currency exchange facilities
  • Lift access
  • Garden
  • Bicycle storage*
  • *Some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent1,461 reviews
Excellent
75%
Very Good
20%
Average
3%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
Villa stay and Dining experience

First time to have holiday in Tenerife. The ambassador villa we stay , staff Julie is very friendly and accommodating on the night we came in. The hotel restaurant affiliated for meals were absolutely immaculate with loads of food choices. Special thanks to staff Carolina, Jesus and Juan Carlos for assisting us during mealtime. Really appreciated the friendly atmosphere. We definitely recommend this trip . Group of siete xx

TripAdvisor Review
Great restaurant with amazing staff members

We didn't stay in the hotel directly, but because we stayed in it's sister company Apartmentos Ambassador, we had our meals in this restaurant. The variety of meals was amazing and they all tasted great! It wasn't the same meals every night which is the case with most hotels. All the staff members were exceptional: Carolina and Juan Carlos especially were very friendly and attentive, they would chat with you and smile at you all the time. We had a great experience because of them.

Review by Safari28089578263 Kilmarnock, United Kingdom
TripAdvisor Review
Excellent restaurant service

We had such a wonderful experience dining here during our holiday! The food was delicious, the service was warm and attentive, and the atmosphere was lovely. Everything was beautifully presented and made our morning and evening more special. We would definitely recommend this restaurant to anyone visiting the hotel. A memorable dining experience and one of the highlights of our holiday. Special thanks to Carolina, Juan Carlos and Suso from family of Siete.

Review by 555deecee Glasgow, United Kingdom
TripAdvisor Review
Amazing hotel

We had a fabulous stay at this hotel. The rooms were large comfortable and clean. Our room had a fabulous view of Mount Teide. The pool area was lovely, relaxing and well maintained, and there were plenty of sunbeds at all times of day. The pool snack bar served a variety of meals, all good quality and good value. The restaurant food was amazing - so varied and good quality, we were half board for 11 nights and it never felt repetitive. All the staff were so friendly and kind. There really is nothing more we could have asked for with this hotel, it made our holiday truly relaxing and very enjoyable.

Review by SarahW4936 Whitley Bay, United Kingdom
TripAdvisor Review
Excellent for families

Great hotel perfect for family holidays. Lots of options and really friendly staff

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