- Tenerife Holidays
- Puerto de la Cruz
- Riu Garoe

This attractive hotel, completely refurbished in spring 2012, enjoys a wonderful location in the La Paz district of Puerto de la Cruz, just 300 metres away from the Botanical Garden and 1 km away from the beach and the famous Lago Martiánez salt water pools by renowned artist César Manrique. The city centre with its picturesque narrow streets, squares and multitude of bars and cafés as well as shops can be reached within a short stroll. Features of the hotel include a 300 m2 outdoor pool, a children's pool and an indoor pool, all of them heated in winter. Guests will appreciate services and amenities such as a children's playground, a complimentary sauna as well as a complimentary shuttle service to the centre. The restaurant with terrace offers delicious Canarian and international cuisine. A lovely place for couples and families for a beach holiday close to all amenities of urban life.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
First time to have holiday in Tenerife. The ambassador villa we stay , staff Julie is very friendly and accommodating on the night we came in. The hotel restaurant affiliated for meals were absolutely immaculate with loads of food choices. Special thanks to staff Carolina, Jesus and Juan Carlos for assisting us during mealtime. Really appreciated the friendly atmosphere. We definitely recommend this trip . Group of siete xx
We were so pleased to have stayed at this hotel. It was relaxing, peaceful and had everything we could have asked for. The food was outstanding with a variety of choice at breakfast and dinner. Our rooms were clean and well maintained. We had a little issue with the air conditioning which was fixed straight away, no problem at all.
The staff were all extremely friendly and helpful. We made use of the tennis, crazy golf and chess - all for free. We particularly enjoyed the swimming pool, again really well maintained. There were plenty of sun loungers and parasols for all four of us.
We hired a car and were able to park it for free outside the hotel. We visited Siam Water Park, Santa Cruz and Mount Teide and a few other places but always loved coming back for a swim and relax in the pool!
We had a very special family holiday - thank you to all the staff at the hotel!
Another great stay at this exceptionally well run hotel. Well maintained facilities and great/friendly staff ensure that this hotel retains it's top tier status year after year. Great sitting area for that evening drink prior to dinner. Excellent gin & tonic and superb cocktails - even non alcoholic for the children. Although we preferred to eat out most nights, I have to say that the hotel food we had was varied and of high standard. The kids loved the chocolate fountain and great selection of pastries. Finally, a quick thank you to Jorge for sorting out our adjacent family rooms and making sure we all had a great holiday.
Top hotel. Wonderful staff. I will retuen next year. Top quality.
7th stay here, this time for Mrs B's Birthday. This time we we had a lovely suite with Seaview. The place was quite busy, especially on the Saturday when they were hosting a wedding. Food, service & room all very good, though we did miss out on our Cava in the restaurant on Mrs B's Birthday. Will definitely return as a very relaxing place to stay.
