Blue Sea Puerto Resort

We booked for two weeks and it’s too long to stay at this hotel. We arrived and found out we are staying in the canarife which was fine. No issues of any smell or bad water pressure here, rooms are cleaned daily which was a great touch, however be prepared for a door knock at 845am which if you arrive at 2am is not great(happened to other guests not me).

Pool, the top pool the sun beds are all taken by 8am and no one sat on them, they have signs no saving beds but choose to ignore or enforce the rule. The bottom pool there are sun beds available and it’s a quieter area but sometimes you fancy the busier pool but can’t get a sun bed as people “saved” them and go back to bed till 2pm.

Food, the food is average, plenty of choice and the menu changes every day except breakfast. I would like to have an omelette but it’s the first all inclusive place that don’t offer the service. We ate out a few times as we were there a long time so it felt very samey to us. The dessert options are good for adults and kids. Snack and ice creams etc are good for kids though so that’s a plus.

Bar and entertain are good except the entertain isn’t on long for adults 930 onwards and the kids things 830. The speakers are rubbish as away from the stage can’t hear bingo numbers etc. the bar serves loads of drinks but with the reuse cups being small the lines can get big as the drinks don’t last long. I would suggest a separate line for cocktails as beer and coke easy to serve quickly and keep the queue down. The 1 euro deposit is a good idea except we had cups stolen from the table we was sat at watching entertainment.

Finally I will say the staff here are amazing, all the bar staff work so hard all day every day. The restaurant staff are great as well and the chefs cook all the food properly so no dodgy bellies to report. Lastly the entertainment staff are great at what they do, the lovely lady who does the pool activities always said hello to me and made me feel welcome.

Overall it’s a good choice for a well priced all inclusive break but I would say 7-10 days is a good amount of time here.

The carpet in the room had a lot of dirty marks, and smelled of cigarette smoke. The aircon pushed out air that smelled bad, ie of damp/mould/blocked drains, hence we did not use it. Staff not friendly nor helpful. Canarife Palace is part of the hotel ownership, however sited separately, and I recommend asking for a change if they put you in there. There is no way this is a 4 star hotel, if this accommodation is assessed, cannot comment on the main hotel. Food, etc was ok. Pool area small, little shade, and sun loungers booked out first thing in the morning. They ask for a 20 euro deposit for a kettle, and you have to try and get cups from the kitchen. Towels for the pool are provided, with a 25 euro deposit. Rooms have twin beds, not great for couples.

Good points of this hotel is it is very clean, I highly recommend paying for the upgrade on booking which meant we had a large refurbished room with balcony. Restaurant food was bland, same everyday and some items undercooked. Nothing particularly for children. All in all in was a disappointment and we ate out everyday after a couple of days. You also queue and they tell you where you have to sit. I went down alone one morning and nodded my head to which table I was sent to but went straight to the water machine as I was thirsty, the restaurant manager kept repeating over and over I must go to my table. I said to her what for to only leave it and go then to get a drink, she became quite shouty and argumentative. Not very pleasant or needed. I complained to the reception that it was a rather uncalled for an embarrassing incident. They agreed and said someone would call me to discuss but they never did. Just another reason I was put off eating there. They also wipe the food off the tables on to the floor! We also got bored of the pool only went in once.no inflatables aloud. The entertainment here is 30 mins of kids dancing and then maybe some kareoke. If you wanted a snack in between meal times or late back from a Trip in afternoon there’s a small deli shelf side of the bar with stale bread, tomatoe and ham. That’s it, on this basis it really isn’t all inclusive it’s full board. All inclusive should mean you can eat/ drink when you need to. Bar staff friendly but expect constant queues not seen this in hotels before but only 1-2 staff. All round it’s an ok hotel if you don’t want much from it and basic food/entertainment but for what we paid it was far too much for what I would consider a 3star hotel at best. Also better to get one closer to the beach as this was relatively a long walk.