Alua Tenerife Hotel

I am here . Just now. The room is adequate and airy, cleaned daily and fresh towels which is good. Food is repetitive as what you would expect from all inclusive . Staff are hardworking. The times onbthe boards for bar closing is wrong its 23.00 not 24.00 . But but the animation team and any announcement is non inclusive to other nationalities unless you are French. The entertainment cannot even give you eye contact or acknowledge you if you dont have red band on . I would like to take part in activities however its exclusive to the French. Even tonight in the bar/ disco all focused on French . I have paid top £ for my holiday is this funding the animation (French team).there's a nice towm 10 min walk with plenty of bars and eating places.

I was abit sceptical of this hotel after reading the reviews. From the outside the hotel looks bit drab but once inside it's very nice. Staff where very polite,treat people the way you want to be treated yourself I say. We booked the half board package,plenty of food choice for myself & the kids. Mr whippi ice cream machine in the evening was a big hit with the kids. Room was very clean & spacious & cleaned every day. Lots of sunbeds over two levels,the main pool area does get busy. The pool could do with some repairs to it's floor & cleaning the broken bits out of it. Kids entertainment by the pool was very good, inflatable water slide on some days & water mat for running on water on other days foam party up near kids pool Yes this hotel is kitted up more for French & Spanish as you will tell when they are informing whsts on over the speaker. Evening entertainment didn't seem that good though so we skipped that. Don't let that put you off it's ideally situated to loro park and the town both within 10 minutes walk. I would book this hotel again if in the area

Having read several negative reviews about the hotel, I was a bit worried but didn’t need to be! Went with my adult son and stayed for 5 nights. On the whole, staff were polite and friendly, and facilitated us moving rooms from ones with a terrace to a balcony (just our own personal preference). The rooms were airy, modern and spacious, and we loved our balconies with a side sea view. The pool area was very busy but we managed to get sun beds and enjoyed relaxing by the pool and the outside bar area. We went to the rooftop bar on the nights it was open, and made it for the sunset one evening which was lovely. The food was standard buffet fare which was quite repetitive and that is my only gripe really however what we had was absolutely fine. The hotel is close to a beach which we didn’t go on but wish we had. We walked into town- about 20 minutes, and also got a taxi to Lago Martianez and back as we were pushed for time. We had a lovely time here, so if you have booked- please don’t be worried!