- Tenerife Holidays
- Playa de Las Americas
- Parque Santiago III y IV
Parque Santiago III, situated in Playa de las Américas, offers a restaurant, stunning sea views, and complimentary WiFi. The property is conveniently located just 500 meters from Camison Beach and 600 meters from El Bunker Beach. All the units in this establishment include a comfortable sofa, a cosy seating area, a flat-screen satellite TV, a well-equipped kitchen with a dining area, a safety deposit box, and a private bathroom with a hairdryer. The kitchen is furnished with an oven, toaster, refrigerator, and coffee maker. This apartment provides 3-star accommodations with the added perks of a hot tub, beauty services, and a fitness room. Parque Santiago III Official also boasts a water park, and a solarium.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
A pleasantly surprising stay at Parque Santiago III
Just arrived home after a week at Parque Santiago III, and I have to say, we were pleasantly surprised! I’ll be completely honest — I was really apprehensive before arriving, having read some of the reviews beforehand. However, our experience was nothing like some of the horror stories I’d read, and we had a brilliant week.
Check-in: Check-in isn’t until 3pm, so if you’re arriving on an early flight, be prepared to leave your cases in the luggage holding room and head out for lunch. Alternatively, pack your swimsuits, sun cream and towels at the top of your case because you can actually use the hotel’s facilities while you wait for your room to be ready. This was news to us, so I thought it was definitely worth mentioning!
Our room: We booked a one-bedroom apartment for a family of four and were allocated a travel cot, while the sofa pulled out into a bed, so everyone had somewhere to sleep. We were given the tallest room in the tallest tower… with a 2-year-old! 😂 This meant navigating a few steps with the pushchair every day/night, but it really didn’t cause us any issues. There’s a little landing area between some of the stairs, plus a lift down to the pool area and between the main floors of our block, which made things much easier.
The room itself was spotless. Fresh towels were provided daily, bins were emptied every day and the beds were really comfortable.
There’s no air conditioning, which I was initially worried about, but the ceiling fan was more than adequate. In fact, I even ended up getting the big blanket out of the wardrobe at one point! 🤣
My only real issue was the induction hob — I couldn’t work the thing for the LIFE of me! 😂 But this certainly didn’t spoil our stay, and there are plenty of other options for eating when staying self-catering. The staff are most helpful, I just couldn't be bothered to ask for help (Also got me completely out the kitchen for a week!)
The sunbed situation: I’d also say the infamous “sunbed wars” are perhaps a little more scaremongering than reality. Yes, people do go down early and wait for the pool area to open — guilty member over here! 🙋🏼♀️ — but it really wasn’t the mad rush I had been expecting.
There were always plenty of sunbeds available throughout our stay. On our first day, we didn’t even get down to the pool until around 4pm and there were still some prime spots available!
Overall: We had a brilliant week at Parque Santiago III. For a self-catering holiday, we felt the hotel met most, if not all, of our needs.
I’m really glad we didn’t let the odd negative reviews put us off, and I’d happily return. Sometimes you really do have to experience somewhere for yourself! ☀️🌴
We arrived around 13:30 but unfortunately were unable to check in until 15:00. One of the main negatives for us was the pool area, as the sunbeds were far too close together and it often felt like you were virtually on top of one another. There was also a bit of a “sunbed war” when the pool opened at 9am, with some guests reserving beds and not returning until the afternoon. The tiny little iron boards provided in the apartment were also pretty much a waste of time.
Apart from these points, we had a fantastic stay. All of the staff were extremely friendly and helpful, and our apartment was absolutely spotless. The location is fabulous, with both the beach and a great selection of restaurants within easy reach.
The pool areas are also thoughtfully split into an adults-only area, a family area and a children’s play area, which was amazing and made the complex suitable for everyone.
Overall, the positives far outweigh the negatives. These are lovely apartments, offering great value for money, and we would highly recommend staying here. We are returning on 3rd October with our daughter & her family.
Currently here now. This place is absolutely stunning!! So clean and kept on top of aswell. Every day we've seen the cleaners early am then around 11pm cleaning again all round the pool area. Reception brilliant humour and friendly. Drinks on site are abit expensive but nothing stopping you taking your own drinks to the pool area providing isnt glass . They put us up in a superior 2 bedroom. Apartment..stunning and modernised. Pool view..sea view. Brilliant how they allow floaties on one side of the pool..kids pool area brilliant aswell lifeguards speak good English too. Not one them places where you feel out of place.. so relaxing and friendly . Cant wait to return in the future hopefully I can request the room im in now. Hands down the hotel have done everything they can and outdone my expectations.
Holiday Review 🌴
I very rarely write reviews, but I feel like I need to start, as I rely heavily on reviews when choosing a holiday destination. That being said, I do take some things I read with a pinch of salt.
So, here’s my honest review of the hotel and the area: it was okay, but would I come back? No. There are a number of reasons for this.
Tenerife & the area
I found Tenerife extremely expensive in some aspects, depending on which shops you use. But £25 for two small balls for my 2-year-old twins to play with in the pool? I found that excessive.
Entertainment for children is practically non-existent. We were aware that the hotel itself didn’t offer entertainment because it is an apartment complex, so we weren’t expecting much from the hotel. However, there was also very little happening in the evenings along the strip.
For adults, I’m sure you could find a bar to suit your taste in music, but as a family with young children, we found the evenings quite disappointing.
Food
The food didn’t really overwhelm me. Most meals felt very similar, and surprisingly, my favourite meal was a kebab I had at midnight after a couple of cocktails! 😂
We did, however, have a lovely meal at Tinge of Turmeric, and I had the best cocktail I drank on the island there too, so I would definitely recommend giving it a try.
The hotel
The rooms themselves were nice and clean, and the staff we encountered were pleasant, although we didn’t have a huge amount of interaction with them.
The saltwater pool, however, was horrendous.
It burns your eyes, and if you have even a small cut, it really stings. It also completely changed the colour of our swimwear (see picture).
There were also lots of children struggling in the water, presumably because of the chemicals being used. This really wasn’t something we enjoyed, particularly with two young children.
⚠️ The biggest issue – our suitcases
This is the part of the holiday that has really left a bad taste in my mouth.
We arrived as a family of 8, with 5 of us staying in one room and 3 in another. We initially thought we had to pay to use both safes, so we used just one safe for all of our valuables and personal belongings.
As a family travelling with twin boys who are almost 2 and constantly into mischief, I kept our suitcases out on the spacious balcony, where they were safely out of reach.
We were on the second floor, with no access to the balcony other than through the room itself.
Unfortunately, two out of our three suitcases were broken into while they were on the balcony.
The locks had been smashed open and the broken pieces were left on the balcony.
I didn’t discover this until the day we were leaving, when I started packing our belongings. I know that had this happened at the airport on the way out, I would have noticed the damage when we arrived at our destination, so I am confident that it didn’t happen during the journey out.
What makes this particularly concerning is that, during our stay, I returned to our room on one occasion to find maintenance men on our balcony, telling me they were carrying out garden work.
Given that we were on the second floor and the balcony wasn’t otherwise accessible, this has left me extremely concerned about how someone was able to access our balcony and break into two of our suitcases.
I cannot say for certain who did this, but the fact that maintenance staff had previously accessed our balcony makes me seriously question whether this was connected.
We lost the security of knowing that our belongings were safe in our room, and unfortunately, this is what I will remember most about the hotel.
Overall
The hotel itself was clean, the rooms were nice and the staff were pleasant, but for us, there were simply too many negatives.
❌ Very little for children in the evenings ❌ Expensive in some aspects ❌ Disappointing food overall ❌ Horrible saltwater pool ❌ Our suitcases were broken into while on our balcony ❌ Serious concerns over balcony access by maintenance staff
For a family holiday, particularly with young children, I wouldn’t return to this hotel or area.
I’m sure other people have had a completely different experience, and that’s exactly why I think honest reviews are important. What works for one family might not work for another — but this was our experience.
Been here few times over the years .
Arrived on Friday the 11th sept . Building work going on from 8 in morning. Gets loudest at 10 they say . Building materials getting stored outside our apartment. So it's good morning at 8 Already been moved and this seemingly was only apartment available . Personally avoid if you can . Saying only 1 block getting done . No it's going on all over complex 🥺
