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- Marylanza Suites and Spa
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Marylanza Suites and Spa
Spain, Europe
Playa de Las Americas
This modern hotel with original architecture offers everything is needed for a perfect holiday. The ample and comfortable rooms have an independent bedroom, lounge, kitchen, full bathroom and balcony/terrace. The gastronomical choice includes our Buffet Tagoror, a snack at La Palapa or an exquisite sampling menu at Kentia. Can be fond too a wide selection of drinks at any of the bars by the Pool or in the Lobby, as well as the Belingo Disco featuring shows and musical performances. This complex offers three pools and varied entertainment with a playground, table tennis, billiard and squash among other activities. The combination of these magnificent facilities with the exclusive health centre (spa, wellness, fitness and pilates) results in a unique holiday experience.
Facilities
- Darts
- Billiards*
- Spa treatments*
- Massage*
- Solarium
- Entertainment programme for children
- Entertainment programme for adults
- Children playground
- Sun loungers
- Children’s swimming area
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent4,147 reviews
Excellent
54%
Very Good
29%
Average
11%
Poor
3%
Terrible
2%
Location
Cleanliness
Service
Value
Family holiday
What a fabulous holiday. Just returned from a weeks stay with husband and 16 year old. The room was huge with a kitchen. The ho tel is lovely and probably one of the best all inclusive. The food was amazing from breakfast the pool bar and the evening meal. Would definitely return thank you for a lovely holiday
Review by 65ruthg Morecambe, United Kingdom
Underwhelming, Overpriced and very poor customer service and communication
I have just returned from a weeks stay in this highly recommended hotel with my 12yo daughter. I feel compelled to be honest and seldom write a review, but i found this hotel very underwhelming with very poor communication and customer service.
immediately upon arrival we were told we had "a free upgrade" which seemed pleasantly surprising, however when booking we specifically requested not the ground floor as we were travelling alone. our room was on the same level as the pools, meaning we could not use our balcony as it completely compromised our privacy at every stage of the day with all 3 pools being on this level and the main restaurant meaning there was alot of traffic.
After being in the room 1 night, me and my daughter had a shower, there was no seal on the bottom of the shower door and the bathroom completely flooded with about 2 inch's of water and further outside of the bathroom to the main room. note the room was tiled and this was complete health and safety hazard. I phoned reception and they did send a maintenance man and cleaner to the room to sort the mess.
The next morning i went to reception to discuss this and also my privacy concerns with the room. i did ask the change rooms but was declined. the fourth night of our hotel the exact same thing happened and yes a cleaner was sent to my room again who advised us the put a towel on the outside of the door when showering - shocking.
Upon arrival we were also told to book one of two restaurants which was not included in our all inclusive for a meal free of charge, seemed wonderful but as usual with this hotel, it did not avail as the restaurant was booked out for the entire week - pointless.
On our last night in the hotel, i went to reception and asked for a complimentary late check out as we were not departing until later the next evening. i suggested complimentary as our room had flooded twice and we were unable to avail of the meal. No correspondence from the staff but a laminated check out card waiting outside my room door in the morning highlighting checkout as 12 noon.
Also the entertainment was lacking as was the variety of all inclusive. I don't think i would visit this hotel again, not worth it for the price.
Mid food Great hotel
Great location, room was lovley, swim up pool was a great addition to the room, hard to find a sunbed by the main pool, snack bar was good during the day, good selection of drinks, branded products not included in your all inclusive band… dinner very basic and repetative, wasnt great. Very poor wifi. Expirienced saved by staff service, room quality, and swim up pool. Not ideal value for money.
Coeliacs beware
I picked this hotel although not in a great location, due to positive Coeliac reviews left on here, however, the chefs kept contradicting each other, so my 17 year old daughter (Coeliac) lost confidence and just basically had fish, veg and salad every day, one chef said chips were ok, then the next chef said no, curry didn't have a gluten symbol but when I asked the chef to double check he said no she couldn't have it, so no idea why there wasn't a gluten symbol on it but other symbols were included.
Hotel room, avoid b101, this is above the loading bay and is very noisy 24/7, and continually being woken up.
Great stay at a great hotel
As ever, a great visit. Our 12th to the hotel, and looking forward to returning. Yes, there's building work going on, refurbishment of the rooms, but we've heard nothing. Going home tomorrow, Wednesday, only had a week, sadly. All the staff deserve praise, as they all work so hard. However, I'll mention a few, Ramon, Fran, Yenni, Ana, Gosia, Alexis, Dana. Treated like family as soon as we arrived. There have been improvements everywhere, especially the food. We were upgraded to a swim up room, which has certainly been modernised, but from a personal point, don't think it's worth the extra cost. Met some lovely people too. Definitely coming back. Been coming here since 2013 on and off, even for long weekend breaks. I would recommend this hotel to anyone. However, it seems from these reviews some aren't impressed, and that's their choice
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