Gran Tacande Wellness and Relax

Already back > a month. We had a very nice 11 days stay in a great Ocean view room, mid June. Despite some small issues (a.o. the restaurants), we give the 5-rating.

We like to mention: GEX: Loreta, Carolina and the very service-oriented Mansour; Chaxi and recepcion. Restaurant: Cosmin, Oliver, Jonathan, Victoria, Laura, Ruth and the lady cook Rosana (?) And our roommaid Cecilia. Room was nice again. Cava & chocolates as a welcome.

When small renovations would be made, we think they should put a soft-close toilet seat and maybe a bit higher ‘toilet bowl’. And more/different light in first 2 meters of the room. Food: generally good. At breakfast sometimes already around 10 we missed some types of bread and whole wheat croissants. I don’t understand there is no sugar-free or diet jam. I like to eat less sugar, but no ‘marmalades’ are sugar-free. Dinner: for us sometimes repetitive. The pans with lids were a good idea! Everything stayed warmer. But sometimes the serving tongs and the handles of the lids were scorching hot... Dessert: if one would not like sweet crepes and waffles, you did not have a lot to choose (after 3-4 nights). Well, it was not a busy season, so we understand another food policy. We did not go to restaurant Bockoy for dinner. Having Half board we did not understand that we would have to pay an extra ‘full price’ for dinner. Maybe would have tried with a discount. ‘Bocana Beach Club’: we took lunch 2 times. We went because we stayed at the pool. For us it is not a very good restaurant. Especially for a 5* hotel! Gran Tacande can ‘upgrade’ some time (soon).

All together: we love the hotel. Over more than 15 years we come here. Dinner can be a bit variable of quality and selection. Staff always friendly. But I am sorry to say: one downside is that hotel can be slow in answering emails. Especially Reception but sometimes also Guest Experience. Replies from hotel Tigotan are faster…. (we have stayed 15 times in these 2 Dreamplace hotels). But we will return for a 9th time in Gran Tacande!

Just returned from a nine night stay at this hotel. Cannot be more satisfied. The hotel has so many amenities like padel and tennis courts. The staff are all so friendly and caring. The garden is amazing and right beside two of the biggest malls in costa adeje. The breakfast was great and the rooms always clean and nice. I will always stay here when I come to Tenerife.

We’ve just returned from another fantastic stay at Gran Tacande, and once again it reminded us why we keep coming back. We’ve visited many times over the years and it never fails to disappoint. Every holiday here has been memorable, and it really does feel like coming back to see old friends.

The location is hard to beat. Sitting right on Playa del Duque, it’s perfect for relaxing on the beach, strolling along the promenade or wandering into the nearby shops and restaurants. For us, it’s the ideal spot in Costa Adeje.

The rooms are always comfortable, spacious and beautifully maintained. A big thank you to the housekeeping team, who do an amazing job keeping everything spotlessly clean every single day. It’s those little touches and attention to detail that really make a difference.

The food is another highlight of every stay. We ate in both Zurrón and Bocana, and the quality of the food and the service was excellent throughout. There was always plenty of choice and everything was fresh and well prepared. Sadly, we ran out of time to try the new à la carte Bocoy restaurant or the Michelin-starred Haydée restaurant, but that just gives us something to look forward to on our next visit!

What really makes Gran Tacande special, though, is the people, expertly led by Cristina (Director). So many of the staff have become familiar faces over the years, and they always greet us with such genuine warmth. It’s lovely to be welcomed back by people who remember you. A special mention has to go to Oliver, Ruth , Bienve, and Carlos who do a fantastic job managing the restaurants and making sure everything runs so smoothly. Jonny and Dodi also looked after us brilliantly during our stay, always friendly, attentive and happy to help. They all work incredibly hard, and their kindness is one of the main reasons we keep returning.

This holiday was especially important because some members of our family have severe nut allergies. Travelling with food allergies can be stressful, but the team at Gran Tacande couldn’t have done more to help. They took the time to explain ingredients, answered every question patiently and made sure meals were prepared safely. Their care and attention gave us complete confidence, allowing everyone to relax and enjoy the holiday. We can’t thank them enough for taking our allergies so seriously.

It’s easy to see why we keep choosing Gran Tacande year after year. The beautiful location, lovely rooms, excellent food and outstanding staff all combine to make it a very special place. More than anything, it’s the warm, welcoming atmosphere that keeps bringing us back.

We’re already counting down the days until our next holiday at Gran Tacande. Thank you to everyone for another wonderful stay—we’ll see you again soon!