- Tenerife Holidays
- Costa Adeje
- El Duque
This attractive apartment complex is located in the tourist centre of Playa del Duque, about 600 m from beautiful sandy beaches. Numerous shops and entertainment venues are located in the immediate vicinity, and the nearest public transport stop is just in front of the building. The hotel comprises three-storeys with a total of 210 accommodation units. It offers a conference room and a public Internet terminal for business guests, while younger visitors can participate in the kids' club activities or let off steam in the play area. The grounds feature a water complex with two swimming pools, which is perfect for sunbathers. Guests can also make use of the sauna and sports enthusiasts can play squash, billiards/snooker, table tennis or try out diving. The hotel also offers a varied entertainment programme for adults and children.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
Just returned from a 7 night stay. Stayed in a superior apartment, 1 adult and 2 children. Apartment had air con(standard do not have this so best booking superior). No complaints. Buffet food was decent, Managed to eat in restaurant most days always found something to eat. They switched up the options nearly every night which made a difference. Not a drinker so can’t comment on alcohol although did try a daiquiri from all inclusive and it was vile, just syrup really so would avoid. All staff were lovely - reception/dining/entertainment/cleaners everyone was always friendly and helpful. Great location. Costa adeje markets right outside on a Thursday and Saturday. 10/15 minute walk to beaches. El duque shopping centre right outside hotel gates, has a pharmacy/dino supermarket/clothing/perfume shops etc as well as restaurants and bars. Pool was great we only used the big one but boys had plenty of fun. Would return again. Only down fall would be that all inclusive bands are cut off at check out 12pm, if you have a later flight like us then you have to pay for food/drinks etc on your last day. Also there is a gym in the hotel grounds but not free for guests. €15 per entry. My eldest attended multiple times and I think it’s awful that guests have to pay that rate to use the facilities.
This our second here now, we just done 10 days and we loved every minute of it. Staff were very helpful and friendly. They accommodated all our requests and needs. We stop self catering but the prices for food and drinks are very reasonable for a hotel. We stop in a one bedroom apartment which was cleaned every day, bed and towels every 3 days. The hotel is a bit dated but it’s well looked after and very clean. They look after the ground and pool area very well, constantly cleaning and painting areas. Our rooms had no air conditioning which we knew before arriving but we hired air con unit for €105 for our stay which was well worth it. The only downside I would say for us with travelling with young children is the night entertainment mini disco could do with been early and lasting longer. Location brilliant got plenty of restaurants just outside main gate and supermarket. It’s about 10 minutes walk to seafront. We had no issues with brown water or cockroaches. Would recommend for all ages. We will definitely be back.
Came back yesterday was there for 10 nights my partner and myself. We had a fantastic time all staff was friendly and helpful apart from one lady don’t know her name but she was very rude. I don’t know where bad reviews are coming from we was all inclusive food was good if you go all inclusive you know what your gonna get simple. Have already booked to go back in January no matter where you go some people want to find things to moan about. Overall fantastic holiday thank you all at el duque
Unfortunately, we were very disappointed with our stay at Hotel El Duque.
Just to clarify, our booking included two different room types.The superior room did have air conditioning however the standard room did not. Unfortunately, it was the standard room my dad was staying in, which became extremely hot and uncomfortable in the 32°C temperatures, with only a ceiling fan and portable fan to circulate the hot air.
The location is okay, with a supermarket, pharmacy and a few restaurants nearby. However, the rooms are extremely dated and not the cleanest. The chairs were badly stained, the shower broke, the kettle was leaking, and within an hour of arriving my dad sat on his bed and it collapsed — we discovered it was actually missing a leg at the bottom corner.
The biggest issue was NO AIR CONDITIONING in the standard rooms, despite temperatures of around 32°C. There was only a ceiling fan and portable fan, which simply circulated hot air. The room genuinely felt like a furnace with no cool or fresh air. My dad barely slept for the entire week and ended up feeling quite unwell.
The pool area also had hundreds of sunbeds but not enough space to actually put them out.
Overall, the hotel is in serious need of updating and better maintenance. Unfortunately, the condition of the rooms and particularly the lack of air conditioning would stop us from returning.
We just stayed here for 5 nights for a short break to see if our 3 year old could handle holidays and we we're pleasantly happy with the hotel. The location is good but its a good walk to the beach which is rather hilly but not impossible, it took us with a 3 year old in tow about 25 minutes to get to the El Duque beach.
The hotel itself is well presented, externally clean and litter free. The pools are lovely, with a smaller pool 0.5m deep for the little children with free use of the inflatables in the pool areas. The pool doesn't open whilst 10am, and the sunbeds are chained into a pile so there's no sneaky reservations before 10am, strict but works well we found. Plenty of space around the pool for our duration, with plenty of parasols.
The restaurant was great, never failed to walk in and get a table, the staff were very friendly and accommodating. A wide variety of food and we never went hungry at any point as there's something for everyone.
The entertainment, hard to give comment on this due to the time of year as i don't want to mark it down but i'm guessing its much better peak season. The mini-club wasn't open at all for the entire stay, but the park and swings were available to use outside the mini-club.
The evening entertainment was ok, again probably better peak season, a 10-15 minute mini disco at 2030 each evening moving to bingo or a quiz and then a singer/magic show etc.
The room, we stayed in was an apartment (A008) which was very dated, lots of missing paint, kitchen doors we're missing chunks out of them but as a base, if you can look past all that it was fine and cleaned daily. My only serious concern about the room, was that our safe, on the first two days after room cleaning was open, no idea who, or why but nothing was missing. It then remained closed for the remainder of the stay. Not pointing fingers at staff as could of been an error with the safe or something but it happened.
Towels were available to hire from reception at $15 each, which is returned at the end of your stay, or when you have finished with them but you can change them as much as you need to in reception.
Hotel is situated in a plaza of shops with a supermarket full of food, drinks, suncream, inflatables etc (down the escalator on the lower level).
The hotel is also secure, you need to use your keycard to open the big gates to get in and out which was a nice feeling as we have no one around the pool trying to sell you things etc.
The free bus for Siam Park is literally outside the bottom of the hotel, through the plaza of shops and across the road to the right. Bus arrived on time, and we we're dropped back to this at the end of the day which was brilliant. 3
Overall, we were pleased with this hotel, and would return.
