Bahia del Sol

1 stjerne. kommer ALDRIG tilbage

Dette er uden tvivl det dårligste hotel, min familie og jeg nogensinde har boet på.

Vi betalte for all inclusive, men blev chokerede over at opdage, at drikkevarer KUN er inkluderet under de tre måltider. Resten af dagen skal man betale for ALT – selv vand. Det er fuldstændig uacceptabelt og lever på ingen måde op til, hvad man forventer af et all inclusive-hotel.

Servicen er direkte elendig. Personalet i restauranten er uhøfligt og taler stort set kun spansk til gæsterne, selv når det er tydeligt, at man ikke forstår sproget. Min lillebror tabte ved et uheld et glas vand, og i stedet for at vise bare en smule forståelse fik han skældud af en tjener foran alle i restauranten. En anden morgen kom vi cirka 10 minutter før morgenmaden lukkede, fordi vi skulle på en udflugt, men en køkken medarbejder nægtede at lukke os ind. Som om det ikke var nok, stod en receptionist og en medarbejderen fra restauranten bagefter og skændtes højlydt foran os. Meget uprofessionelt.

Airconditionen på værelset er næsten ubrugelig. Der kommer stort set ingen kold luft ud, og værelset bliver alt for varmt. Vi bad om en tekniker to gange, men der blev ikke gjort noget ved problemet. Til sidst var vi nødt til selv at købe en blæser for at kunne holde ud at sove.

Poolområdet er også en stor skuffelse. Poolen er lille, der er alt for få liggestole, og der er ingen musik eller hyggelig stemning. Det hele virker kedeligt og trist.

Derudover lugter receptionen og lobbyen ofte kraftigt af kloak, hvilket giver et virkelig dårligt førstehåndsindtryk.

Og forresten er værelserne FYLDT med skægkræ

Den eneste ros går til rengøringsdamen, som var utrolig sød og gjorde et godt stykke arbejde. Hun var faktisk den eneste medarbejder, der fik os til at føle os velkomne.

Vi kommer aldrig tilbage hertil og kan på ingen måde anbefale hotellet.

English version : 1 star. We will NEVER come back.

This is without a doubt the worst hotel my family and I have ever stayed at.

We paid for all inclusive, but were shocked to discover that drinks are included ONLY during the three meal times. For the rest of the day, you have to pay for EVERYTHING – even water. This is completely unacceptable and not at all what you expect from an all-inclusive hotel.

The service is absolutely terrible. The restaurant staff are rude and mostly speak Spanish to guests, even when it is obvious that they do not understand the language. My little brother accidentally dropped a glass of water, and instead of showing even the slightest bit of understanding, a waiter scolded him in front of the entire restaurant. On another morning, we arrived about 10 minutes before breakfast ended because we had an excursion booked, but a kitchen staff member refused to let us in. As if that wasn’t enough, a receptionist and a restaurant employee then started arguing loudly in front of the guests. Completely unprofessional.

The air conditioning in the room is almost useless. Hardly any cold air comes out, and the room becomes unbearably hot. We asked for a technician twice, but nothing was done to fix the problem. In the end, we had to buy our own fan just to be able to sleep.

The pool area was also a huge disappointment. The pool is small, there are nowhere near enough sunbeds, and there is no music or atmosphere around the pool. The whole area feels dull and lifeless.

On top of that, the reception and lobby often smell strongly of sewage, creating a terrible first impression.

And to make matters even worse, the rooms are infested with silverfish.

The only positive thing about this hotel was the housekeeper. She was incredibly kind, did a great job, and was the only member of staff who made us feel welcome.

We will never return to this hotel and cannot recommend it to anyone.

Comfortably the worst hotel I've ever stayed in

At first glance, it seems like a very nice hotel. However, during my short stay of 3 days I encountered numerous issues which should put off anyone from ever staying here. Firstly, all staff members spoke to me extremely rudely and behaved as if they wanted to make it obvious they hated their jobs. The buffet had files flying around the food, which tasted stale and was not very nice at all. Also, they made us pay a €100 deposit per customer, which we were not informed of when booking. And to top this off, during a heatwave, the aircon was not working, which I believe happened to most customers, to which the hotel responded (after ignoring us following multiple complaints) by giving us some dirty air con box which looked at least 30 years old and made us all sick. We got about 2 hours of sleep each night because it was so hot. After confronting staff, we were rudely shut down and were not even considered to be given any compensation for our horrific experience