Eden
This holiday hotel with its delightful garden is excellently situated frontline to the fishing port and bay of Sóller in Majorca, enjoying fantastic views. A variety of restaurants, bars and cafés is in the vicinity and the centre of the town of Sóller can be easily reached with the historic streetcar. The city of Palma is 25 km away and is connected with Sóller through a historic train, the “Red Flash”. Guests can enjoy a sunny day resting by the side of the pool or having a splash in it. The property offers delicious local dishes that please all types of tastes. The classy rooms follow the decoration of the whole complex, light warm tones and wooden furniture create a cosy atmosphere and make travellers feel welcomed. They are equipped with comfortable beds and all the needed amenities to have the most unforgettable stay.
Facilities
- Tennis
- Billiards
- TV lounge
- Entertainment programme for adults
- Outdoor freshwater pool
- Poolside snack bar
- Luggage room
- Concierge
- Garden
- Multilingual staff
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
Not solo female friendly
A modern but tired hotel. Some notable points but mostly negative for a female solo traveller over 50. Male staff are often unpleasant and discriminatory and sometimes when having a valid query are borderline aggressive. Female staff have been mostly welcoming. This is a family/ couples resort mostly but a pretty base and good transport links to notable villages and hiking routes. Pool area is ludicrously small for this size of hotel and the same people hog the sun loungers , literally all day. They would have been better adding an adult only pool instead of the under-used roof top bar. The rule around leaving towels for over half an hour or they’ll removed is laughable. See photos taken 8.30/9am. Upholstery in all areas of hotel is stained and grubby and an mis match of furniture in dining room looks like they’ve been shopping on e bay. Room wasn’t clean upon arrival with dirty marks on furniture, walls and sand on my bedroom floor. Cleaned it myself. Plaster cracking around doors annd skirtings and it just generally is ready for a good overhaul. Beds comfortable and towels and bedding changed regularly if required. TV has no English channels Air con is fabulous and as hotel not upgraded to key card insert , can leave it on 24/7 if you so desire. Food is totally acceptable as plenty of choice at breakfast and dinner. Typical Spanish buffet style with fresh omelette section and some meats/ fish at dinner.
Not impressed so far.
Pretty disappointing so far. People run for sun loungers and reserve with a towel or even a hat!! And then go out for the day. It says they will police the reservations but the 2 days I’ve been here, I haven’t seen any sunbeds be free. WiFi in the room doesn’t work on the tv and when asked at reception she basically told us “you can’t us it” 😂 what a joke. The double bed is 2 twin beds pushed together. The Hugo spritz is not very nice at all. The WiFi and pool/sun loungers situation has put us off. I wouldn’t recommend and not worth the price.
I'd go again
Just a nice friendly hotel with nice staff and room was lovely
Terrible experience
Unfortunately, we did not have a good experience at Eden Hotel Port de Sóller. The only real positive is the location, which is excellent. Unfortunately, that’s where the positives end.
We booked a full sea view room, but the layout was very unusual. You enter directly into a dark bedroom with no view, then walk down a hallway to reach the bathroom and the balcony, where the sea view is located. While the view itself is beautiful, the room configuration makes the premium price difficult to justify.
The service was disappointing for a four-star hotel. When our minibar refrigerator wasn’t working, we asked for some ice and were told to buy it from the store next door. If you need an iron and ironing board, you have to go to reception, leave a deposit, and carry everything back yourself. There is essentially no room service or guest convenience—you have to go downstairs and collect anything you need, assuming it’s available. There was also no assistance offered with our luggage.
We also discovered that the entire toilet was loose and unsafe to sit on. We reported it and were told it had been fixed, but it clearly had not. My husband even took a video of the loose toilet, brought it to reception, and offered to explain to the maintenance staff exactly what was wrong. Only after multiple requests was it finally repaired later that evening. This should have been addressed promptly the first time, especially since it was a safety issue.
Breakfast was another disappointment. Although there was a large selection of food, it felt focused on quantity rather than quality. The dining room was chaotic, and the service was virtually nonexistent.
The hotel has a nice pool and beach area, but during the summer it’s nearly impossible to find an available lounge chair after about 10:00 a.m.
We also requested to speak with the manager about our concerns, but despite being told she would come, she never did.
Overall, this was a very disappointing stay that did not meet our expectations for a four-star hotel. Based on our experience, we would not stay here again and would not recommend it
Would I stay again - yes.
Beautifully located just back from the tram tracks of the famous Soller tramway, this hotel ha much to recommend it. A friendly atmosphere pervades the whole hotel. Staff are cheerful and helpful and many guests were equally chatty - from all over Europe. Rooms are clean and tidy. Those at the front have the view but will be very hot in high summer. Those at the rear are far more comfortable out of the heat.
Your holiday to Majorca is just a phone call away
Call our Travel Specialists today on 01732 809 181
