- Majorca Holidays
- Palma
- Melia Palma Marina
Strategically located next to the seafront promenade, this resort allows guests to enjoy the beauty of Palma and its surroundings. With easy access to most touristic and historic spots, such as the Bellver Castle, the Cathedral and the historical city center, where guests will be able to find numerous shopping venues, restaurants and museums. The airport is approximately 8 km away. The hotel offers fully-equipped 345 rooms with air-conditioning, en-suite bathroom with toiletries and a balcony to enjoy Mediterranean climate. Guests can relax at the spa which includes a water circuit, sauna and massage cabins, and which is located on the hotel terrace. The hotel also offers a local cuisine restaurant with a concept from the land to the plate.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a health club, a sauna and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services and wedding services.
We stayed at Meliá Palma Marina in June 2026 as a family with a young baby, having booked Half Board. Having been vegan for 15 years, I have never had issues getting simple meals adapted, but this hotel was a total disappointment. On our first evening, no one greeted us at the restaurant, and asking for a table was met with a strange, baffled reaction from a senior waiter. When we asked our waitress about vegan options, we watched her consult this same senior waiter—who threw his arms in the air with visible frustration at our request. She then returned to state outright that they could not accommodate us and offered zero solutions. While this waitress was personally very sweet (and made us feel welcome at breakfast every morning), she clearly had no power to help. After we insisted they could surely assemble a simple meal with fewer ingredients, we were served an appalling dinner (plain lettuce with croutons and a dry pizza). To top it off, they charged us €50 (€25 each) for this awful meal and refused to refund it, despite forcing us to downgrade to Bed & Breakfast for the rest of the week because they couldn't cater to us—ironic, given breakfast actually had great vegan options and a dessert at dinner was labeled vegan. Adding to the frustration, Guest Relations invited us to a meeting that we were excited about, thinking it was proactive customer service to resolve our dining issues properly. Instead, it turned out to be an hour-long high-pressure sales pitch for the Meliá Club that completely wasted my partner's time. While management agreed in writing during our stay to a €300 partial refund for the remaining unused meals, getting that money back was an absolute nightmare. After their initial payment system failed, the hotel completely ghosted us, ignoring all direct emails and messages. Getting our agreed money back required an enormous amount of time, energy, and stress—navigating PayPal disputes and spending 1.5 hours on the phone with our bank to secure a chargeback. We strongly suspect the hotel ignored us hoping we would simply give up, as many people likely would. While the hotel physical facilities are fine, the total lack of basic customer care, terrible food accommodations, and post-stay negligence make this property impossible to recommend.
We booked a Premium room at Meliá Palma Marina at the last minute and unfortunately it did not live up to what we expected from the Meliá brand or from a room being sold as “Premium.”
The main positive is the marina view, which is lovely. However, the room itself is very tired, dated and clearly in need of a full renovation. The furnishings and overall design feel old, and the bathroom was particularly disappointing.
The shower area had visible mildew and the shower leaked water onto the bathroom floor when being used. There was also a noticeable mildew smell in the hotel lobby, which added to the overall impression that parts of the property need much better maintenance and refurbishment.
The beds were also not comfortable, which made it difficult to get a good night’s sleep. For us, this was one of the biggest issues, as a comfortable bed should be one of the most basic expectations when staying in a hotel, particularly in a Premium room.
The room also lacks conveniently located power points or USB charging points beside the beds, which makes it feel even more outdated.
The arrival experience was very average. Check-in at reception was underwhelming and there was no concierge or assistance offered with our luggage. For the price being charged and the level at which this hotel is positioned, we expected much better service.
Parking is also €30 per night. Street parking is possible, but spaces are limited and can be very difficult to find.
Unfortunately, because of the condition of the room, the mildew, the leaking shower and particularly the uncomfortable beds, we decided to cut our stay short and leave the hotel early. That really says everything about our experience, as we would not normally leave accommodation we had already paid for unless we were genuinely unhappy with the stay.
Overall, the location and marina view are the strongest points, but the hotel itself feels very dated and overdue for a significant refurbishment. Based on the room we received, we would not stay here again and certainly would not pay the rate we paid for a Premium room.
We had the pleasure of a three night stay at this beautiful hotel, myself and two teenager kids. The room was amazing, breakfast buffet great and all the staff so helpful and friendly. Would definitely recommend The Level, German and all the staff were super attentive and hepful with everything. Thank you all for a great break.
We have just returned from a two night stay at the Melia Palma Marina and from the moment we arrived to the moment we left the staff were so attentive. We had booked a Level Sea View room and on arrival we were taken up to the Level lounge to check in. Everything was seamless and our room was ready for us so we were able to check in straight away. The view from our room was amazing and sitting on the balcony looking over the marina was very relaxing. The hotel is ideally situated, 20 mins in a taxi from the airport about a 25 min walk into Palma and the Cathedral but there are bus stops en route along the marina. The staff are a credit to the hotel and Lorena on the level lounge reception was extremely friendly and helpful, she is a real asset. German was also super helpful at check in and having such friendly helpful staff puts you at ease when visiting a new hotel. We would certainly recommend this hotel for a stay in Palma and will hopefully be back to visit in the future.
Overall, this was a nice hotel experience! It is a huge place, so you might feel a bit like you’re a small fish in a big sea, but it’s still nice. The location is very good, with the harbor right in front of the hotel and tons of restaurants and clubs nearby.
The hotel breakfast buffet is very good! The selection of foods are huge and nice quality.
The room service is very great. The food quality is top notch.
The spa is very nice with an easy scheduling process, lots of treatments and a huge indoor water area you can access if you are using the spa. I had a massage and a hair treatment, and it was very good.
The housekeeping was so great. They were on top of it and cleaned our room every day.
If I had any complaints, it would be that the room is a little bit small and it could be a little nicer. The bathroom in the room isn’t enclosed with glass so if your partner is sleeping and you’re in the bathroom, the light will wake them up.
Also, the pool looked a little gross, so I didn’t go in.
But otherwise, a great experience in Mallorca!
