Name: Palma Bay
Price range: from £0pp (7 nights includes flights and transfers)

Select Room & Board Basis | Mercury Holidays

Product Details

Pool

For the price of the hotel, you get what you pay for, hotel location is okay, 5 minutes walk to the beach. Except going back to the hotel is up a bit of a hill isn’t that bad really. When we first arrived the staff are fine, friendly and informative.

 The room we stayed in are very basic but we aren’t particularly bothered as we only sleep there, tend not to spend a lot of time in the hotel as we’re out exploring! The hotel room and corridor stunk of an unexplainable smell. The air con is pathetic I’d get a better experience from my dog panting on me. The pillows are sausage shaped and rather uncomfortable. 

The pools on the pictures look huge, but in reality they are quite small and very cold this time of year (October).

 The all inclusive food was definitely the main reason I would never stay here all inclusive again! It was appalling, the restaurant is more or less underground with no ventilation. There is no organisation there it is literally a free for all like the feeding time at a zoo, you’ll get pushed out of the way and knocked all over the place, and trying to find a table when there isn’t any left. You’ll also be queuing for a while to try and get some slop food. 

Everything was dry and baked to the pans as they had been sat under the heat lamp too long. The food options are very limited. If you are a picky eater like myself you’ll enjoy a diet of cardboard chips and bland pasta! Non of the food was edible in our eyes and we had to eat elsewhere!the chicken nuggets were brown meat with white spots inside. The all inclusive alcoholic drinks are only beer and wine, your allowed 3 drinks free with each meal.  The beer comes in a quarter glass so actually at every meal you’re only drinking 3/4 of a pint 😂. 

We decided to buy a full pint and a cocktail at the bar one evening and ended up leaving the cocktail as it tasted like 85% water. 

To sum it all up the hotel is okay, rooms are basic but uncomfortable and the food is awful!

DISGUSTING FOOD!

STAY AWAY !!!!

I wouldn’t recommend this hotel at all. 

First of all the rooms are tiny and not as described. Ceiling was falling apart,
Balcony railing was coming away from the walls (unsafe),
Bar Soap was left from previous people 🤢
Hair was left in the bath which we had to clean
Toe nail clippings was left on the floor 
No evening entertainment AT ALL which was advertised and still being advertised whilst we were there.

All inclusive wasn’t at all what happened, at lunch and dinner you would get 3 drinks that make a pint of San Miguel or wine. The wine was like vinegar, the soft drinks were only available at the bar or for meals (when it was working) and you have to pay a deposit of €1 for a tiny cup at the bar. Definitely not worth the extra money for all inclusive.
 
The food isn’t great at all. You are so limited! Salad and cold meats all the time and the hot (barely warm) meat was chicken or fish. And to top it all off raw chicken was served to us!!!! When I told the staff they didn’t take the chicken away. We weren’t the only ones and fell ill the next day. We ate out most of the time after this!!!

Also, Cleaners come in when we were asleep and they paid no attention to the signs on the door.

Overall we will not be going back and I recommend staying well away from this hotel unless you want food poisoning.

Terrible hotel

Location was good, close to airport only 50 euros for 8 seater taxi each way
On arrival to the hotel reception was very friendly.
It went down hill from there.
Family room for 4, 2 adults and 2 teenagers is the same room as the 2 other rooms we booked with 2 single beds squeezed in. 
Very thin mattresses on both, asked for a topper and extra pillows, didn't get.
1 small restaurant for all 6 accommodation block's, long queues and the food is absolutely disgusting. 
Cold, tasteless and very rude staff especially Isobel, we attempted 1 meal the whole week and left and ate out.
If your English do not bother with this hotel, German's are treated like royalty even when they was drunk, causing a scene and smashing up the rooms.
I would say you get what you pay for but paying all inclusive for a bed isn't worth it. 
You have to pay for cups at the pool bar, 1 euro for kids and 2 euro for adults, Isobel on the pool bar refused to change notes for cups or pool table.
Everyone we spoke to couldnt wait to leave.
Location was amazing with a beautiful beach, bars, and restaurants to then have to return to this dump 
Soiled towels and bedding left in corridors, pool areas were cleaned each evening.
Never left a negative review before but don't want others to be fooled by room pics ect

WORST HOTEL/FOOD AND STAFF

THIS HOTEL IS THE WORST THAT I HAVE STADE IN WE WENT ALL INCLUSIVE BUT WAS NOT YOU WERE ONLY ALLOWED 3 BEERS AT LUNCH AND 3 AT TEA I SAY BEERS THEY WERE WINE GLASSES AND HALF THE TIME THE Y WERE NOT EVAN FULL THE FOOD WAS FREEZING COLD AND ONLY 1 MEAT OTHER THAN COLD HAMS AND GARLIC SLICED MEAT BREAKFAST CONSISTED OF HALF COOKED SO CALLED BACON AND SASAGES THE ROOMS WERE BASIC WITH NO KETTLE OR ANY UTENSILS SO BOOK AT YOUR PERRIL

DISSGUSTING

The rooms are old but clean and tidy. Staff were lovely for the most part although one staff member switched the light above the pool table we were playing on without warning or comment.
All inclusive is now soft drinks 10am to 10pm and you can have 3 small glasses of lager or wine per adult with your lunch or dinner…..you have to drink them there and then and can’t carry them over. 
Now for the worst part of the stay…..the food is awful! It’s seems to be bits of things which can’t be put together to make an actual meal. Meat is sparse….the one time we had chicken it was wings! Awful food. Deserts were either an apple or cold custard with 100’s and 1000’s on top! Shocking. Everyone was complaining about it. 
The pool is icy cold despite the sun so is often empty. Trees and other blocks block the sun so it is icy in there all day. This trip has put us off Mallorca and we won’t be returning.

Worst holiday we’ve had

This popular holiday hotel is situated in a quiet part of El Arenal in the island of Majorca, Spain. The airport is conveniently close since it is just about 15 minutes away by car. Guests will be happy to know that the nearest beach is at a walking distance from the complex. The famous bars, nightclubs, restaurants and shops of the area are just a short stroll away, the city of Palma with its restaurants, elegant shops and museums is within easy reach. Travellers will love to spend the day in the outdoor pool area sunbathing on the edge of the pool, resting under the shadow of an umbrella or having a refreshing swim. The restaurant offers delicious food options to please all types of tastes. For visitors comfort and relaxation, the rooms are equipped with cosy beds and all the essential amenities needed to have the best experience in town.

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Palma Bay