- Majorca Holidays
- El Arenal
- Azuline Hotel Bahamas
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Azuline Hotel Bahamas
Spain, Europe
El Arenal
This family friendly relaxed hotel is a nine-minute walk from Palma beach and 7-minute drive from Palma Aquarium, set at 10 km from the airport. The local waterpark is just moments away from the hotel. it is just 15 minutes by car from the capital of Majorca Palma, which is known for its music, bars, and clubs. The hotel offers comfortable and spacious rooms featuring a private balcony or terrace plus other convenient amenities including air conditioning, TV and full bathroom. There are two swimming pools within the complex, with additional two pools designed for children and families. Guests will love chilling out with complete sauna, Jacuzzi, gymnasium, and relaxation terrace while in the evening there are live shows and other family-friendly entertainment.
Facilities
- 24-hour reception
- Wired Internet
- Wi-Fi*
- Car hire*
- Laundry service
- Medical service
- Bicycle hire service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
3.5 Very Good1,224 reviews
Excellent
26%
Very Good
29%
Average
23%
Poor
10%
Terrible
13%
Location
Cleanliness
Service
Value
Disappointed
We have just returned from a five-night stay here. This was our second visit, as our first experience was fairly positive. Unfortunately, this stay was a real disappointment.
We were allocated a room in the Bahamas II section. The room was small, and the balcony was practically unusable. Although it had two chairs and a table, there simply wasn't enough space to sit comfortably.
The food was another let-down. It was often cold and bland, and we even found mouldy cheese at the salad bar, which we reported to a member of staff.
We rarely ate in the restaurant because, if you were lucky enough to find a free table, you usually had to clear and set it yourself while several members of staff stood chatting nearby.
The queues at the bars were excessive. The pool bar regularly had waits of 10–15 minutes, while the evening bar could take 20 minutes or more. When you finally reached the bar, you were often met by rude, unhelpful staff who made you feel as though you were inconveniencing them. On more than one occasion, a bartender tried to reuse a dirty glass and seemed annoyed when I asked for a clean one. The only positive exception was one member of staff, whose name I unfortunately didn't catch. She went above and beyond and agreed that guests should always be given a fresh glass. It's not as though there was a shortage, especially as guests are expected to return their own glasses.
The pool areas also need attention. There were nowhere near enough sunbeds, and in the Bahamas II section one of the parasols looked as though it had been attacked by a tiger—it was badly damaged and should have been replaced. The pools themselves also looked grubby and in need of a thorough clean. To make matters worse, the ladies' toilet by the pool had no hand soap in the dispenser for the entire duration of our stay. Thankfully, I had brought my own.
Overall, this visit was a huge disappointment compared to our first stay. Sadly, based on this experience, we would not return.
Hotel from hell
Poor hotel really poor rooms, staff were shocking, room got flooded it was run down, paint missing off walls shower hanging off, door handles loose, beds not made towels not replaced, staff very rude, change the rules mid week, all inclusive but you had to order food get tokens for glasses, just an absolute shocking hotel and if this is 3 star it makes Blackpool look like the Caribbean, I wouldn’t entertain it at all which is a shame as 10 minute walk you have a beautiful beach and sea with lovely bars
Review by leebK2450HX Uttoxeter, United Kingdom
Won’t be back
On arrival we were told that we couldn’t check in till 3pm even tho on love holidays it stated 2pm? So we had to wait nearly 3 hours. We eventually got our room (sea view) what sea? Trees and trees!!! The first night was horrendous, the AC wasn’t working correctly so reported it the following morning. Was told that’s as cold as it goes!!!! Couldn’t open sliding doors as it cuts of AC, no fridge to put drinks or medication in, no kettle to make a tea (been a Yorkshire man) so we had to wait 2 hours for the restaurant to open to get a drink!!! The food: there was always a different choice every meal time and it was nice (8/10) Drink token: on arrival to the hotel you are give tokens (1 per person) to get your drinks! The plastic cups are 330ml so by the time you’ve got your drinks and walked back to your lounger it was time to get another. The bar queue: this spoils the hotel! The pool bar was always a queue (10-15 minutes) only 2 staff on at any time and they didn’t rush to serve, it was almost like they were going in slow motion. The main bar is even worse 30 minutes we queued for a drink and then it was served in a hot glass at least it was clean, so most night we walked to a local bar over the road but this defeats the object of been all inclusive. The room: very basic, 1 double bed this time instead of 2 singles, shower with good pressure, sink and toilet and a tv. The room was cleaned daily with fresh towels. The pool: the pool is quiet small but very clean, the sun loungers are limited so unless your queueing at the door from 9:30 and making that stamped for a bed you’ll have to walk down to the beach. Towels: you pay 10€ deposit per towel (refundable) plus 1€ for service (non refundable), every time you want to replace the towel you pay 1€ (non refundable). Staff: some of the staff are very friendly, smile and chatty but the majority look like they’ve been dragged here and forced to work, if looks could kill!!!
Review by snowfam1 Leeds, United Kingdom
Avoid.
Avoid!!!
The worst hotel I have ever stayed in. I booked a premium double family room… premium? Not at all. 2 singles pushed together, one mattress was higher than the other, like sleeping on rocks. The balcony door didn’t work it was so stiff and the wardrobe door was hanging off its hinges. Huge crack in glass door in the bathroom shower, mould growing all over it. Complained and told me someone will sort it, 4 days later still no one came, went back numerous of times, no complaint was apparently made. Want sleep? Forget it. Full of German and Dutch all shouting, running up and down and screaming in the corridors all night.
SUPER
Great entertainment from Richard great singing great music thank you for your hospitality!
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