HYB Eurocalas

We stayed at HYB Eurocalas as a family of seven – 3 adults and 4 children aged between 9 and 16. Overall, we’ve had a very positive experience, particularly with the food, pools, entertainment, facilities and staff, although there were a couple of things that could definitely have been handled better.

The pool areas are excellent. The pools are clean and very well staffed with lifeguards, and we had no problem getting sunbeds, which was a huge plus. Pool towels can be rented for a €10 deposit each and can be changed as often as you like. The deposit is returned when you hand the towels back at the end of your stay.

The daily entertainment and activities were amazing and really helped keep everyone moving and entertained throughout the day. There was always something going on, from water polo to aqua activities in the pool, and these were great fun for both adults and children.

The grounds are kept very tidy by the grounds staff, with plenty of green areas throughout the complex. There’s a football pitch which our son loved. The waterparks were a massive hit with our children. There was plenty around the hotel to keep them entertained.

Our rooms were spacious and clean, although they are a little tired and could definitely do with being updated. One small addition that would make a big difference would be a mirror in the bedroom or hall - preferably a full-length mirror. With several people getting ready, we really missed having one.

Our main disappointment was the room allocation. Before travelling, we requested two apartments as close together as possible because we were travelling with my elderly mother-in-law (preferably ground floor). Unfortunately the hotel wasn’t able to accommodate this request.

I emailed before our stay and even offered to upgrade or downgrade our rooms if that would make it easier to place us close together, but unfortunately I didn’t receive a response to that email. I completely understand that room requests can’t always be guaranteed, but I was disappointed as I didn’t feel that much effort had been made to find an alternative arrangement for us.

Our second room ended up being on the first floor and two blocks away from our room, which was far from ideal given that we were travelling with an elderly family member.

That said, our experience with the staff once we arrived was excellent. The reception staff were super friendly, and the bar staff were so nice and very efficient.

The food was amazing and was one of the highlights of our stay. With seven of us, finding food that everyone enjoys isn’t always easy, but our whole group loved it.

The poolside snack bar was also excellent and well stocked throughout the day. There was plenty of hot food such as burgers, chicken nuggets and chips as well as cold drinks, hot drinks, cakes and soft-serve ice cream. The We stayed at HYB Eurocalas as a family of seven – 3 adults and 4 children aged between 9 and 16. Overall, we’ve had a very positive experience, particularly with the food, pools, entertainment, facilities and staff, although there were a couple of things that could definitely have been handled better.

The pool areas are excellent. The pools are clean and very well staffed with lifeguards, and we had no problem getting sunbeds, which was a huge plus. Pool towels can be rented for a €10 deposit each and can be changed as often as you like. The deposit is returned when you hand the towels back at the end of your stay.

The daily entertainment and activities were amazing and really helped keep everyone moving and entertained throughout the day. There was always something going on, from water polo to aqua activities in the pool, and these were great fun for both adults and children.

The grounds are kept very tidy by the grounds staff, with plenty of green areas throughout the complex. There’s a football pitch which our son loved, and the small waterpark was a massive hit with our younger children, aged 12, 11 and 9. There was plenty around the hotel to keep them entertained.

Our rooms were spacious and clean, although they are a little tired and could definitely do with being updated. One small addition that would make a big difference would be a mirror in the room, preferably a full-length mirror. With several people getting ready, we really missed having one.

Our main disappointment was the room allocation. Before travelling, we requested two ground-floor apartments as close together as possible because we were travelling with my elderly mother-in-law. Unfortunately, the hotel wasn’t able to accommodate this request.

I emailed before our stay and even offered to upgrade or downgrade our rooms if that would make it easier to place us close together, but unfortunately I didn’t receive a response to that email. I completely understand that room requests can’t always be guaranteed, but I was disappointed as I didn’t feel that much effort had been made to find an alternative arrangement for us.

Our second room ended up being on the first floor and two blocks away from our room, which was far from ideal given that we were travelling with an elderly family member.

That said, our experience with the staff once we arrived was excellent. The reception staff were super friendly, and the bar staff were so nice and very efficient.

The food was amazing and was one of the highlights of our stay. With seven of us, finding food that everyone enjoys isn’t always easy, but our whole group loved it.

The poolside snack bar was also excellent and well stocked throughout the day. There was plenty of hot food such as burgers, chicken nuggets and chips, as well as cold drinks, hot drinks, cakes and soft-serve ice cream.

Another big plus was the hotel van bus to the beach. The beach is only around a 10-minute walk away, but having the bus was particularly helpful for my mother-in-law and made getting there much easier for her. There are steps down to the beach, which is worth being aware of for anyone with mobility difficulties. The beach itself is beautiful and sheltered and well worth visiting.

Overall, despite our disappointment with the room allocation and the rooms being a little dated, we’ve been really impressed with HYB Eurocalas. The excellent food, clean pools, plentiful sunbeds, brilliant daily activities, friendly staff, well-kept grounds, beach transport and facilities for children have all been big positives for our family.

We recently stayed at the HYB Eurocalas for 7 nights, booking two rooms. The rooms were a perfect size and were cleaned thoroughly every day. The pools and the two splash parks were amazing. While the pool water isn't heated, you really don't need it when the weather is 34°C (feeling like 49°C!). Once you are in, the water feels absolutely perfect. A quick tip for parents regarding the two water areas: the pirate-themed splash park is built directly into a standard pool. The slides here are smaller, and while children can easily see when the person before them has finished, there is no lifeguard managing the slide queues. On the other hand, the newer "Aqualandia" area is different—each water slide has its own dedicated landing zone. Lifeguards are everywhere here and are highly vigilant, telling the children exactly when it is safe to go. Just be aware that the Aqualandia floor has some exposed corners near the slide exits and the bottom of the steps, so we highly recommend bringing water shoes. The kids' club and animation team were super friendly and smiling all day long, organising great activities for all ages. The kids' club is completely stress-free; you can either drop your children off or stay with them. Ours particularly loved the ball pit! There is also a lovely, sandy park area at the kids' club which we took full advantage of during the cooler parts of the day. Location-wise, the hotel is about an hour's drive from Palma Airport. There are plenty of handy tourist shops just around the corner. The hotel also provides a shuttle bus to Domingos Beach. It runs at specific times and the driver will do a couple of trips each slot, so just make sure you are down there on time if you want to use it.I had read some reviews complaining about the noise, but please remember this is a family entertainment hotel. The music around the main pool is lively but certainly no louder than a beach club, and it features well-known pop and dance tracks during activities, switching to pleasant Spanish songs around lunchtime. We didn't find it to be an issue at all. We thoroughly enjoyed the evening entertainment, the mini disco is not the same every night and it's not compulsory to go to. The evening entertainment is good, some nights didn't appeal to the kids so we didn't stay longer than the mini disco. As many others have mentioned, there are wasps—particularly around the bar and drinks areas. However, if you do what the bar staff do and just let them be, you won't have any issues. I personally hate wasps, but once you accept that they are just looking for sugar and will leave you alone if you don't swat at them, it won't ruin your holiday. If you expect to sit by a pool with sweet drinks and not see a single wasp, you are mistaken—it's no different to a hot summer's day in England! Plus, as soon as the sun goes down around 9pm (during the mini disco), the wasps disappear. We only saw one person get stung during our entire week. Food wise, they have themes each night in the restaurant, however there is always Margarita pizza, chips and plain pasta for fussy eaters, like our kids! There are plenty of dessert options, but these aren't always labelled correctly or at all. There was an ice cream machine where you can add icecream to anything you like! The restaurant is big, plenty of seating inside, a nice space outside too. Water tap, beer tap, wine taps, soft drinks, juice machines and coffee machines available. The snack bar served nuggets, chips, hotdogs, burgers and a vegetarian option, cold meats and cheese, with an ice cream machine for dessert. There were a small selection of biscuits and cupcakes in there too. Again, a beer tap, water tap, slushie machines (outside), soft drinks dispensers available here. The staff clean the area constantly and make sure that tables are cleared ready for the next wave of snackers and they constantly top up the food.

Overall, a brilliant family holiday and we would definitely recommend it!

Hotel lovely and clean but the food was not good entertainment was okay. There was not to eat for my 11 year old and not much going on outside the hotel