- Majorca Holidays
- Calas de Mallorca
- Club Palia Maria Eugenia
A modern hotel with a stunning cliff top location. OVERVIEW: A sleek and stylish four-star hotel overlooking the Mediterranean. Family-friendly, the Hotel Palia Maria Eugenia has plenty to offer the little ones and the young at heart. Sports, children's clubs and activities keep the atmosphere fun and lively. Try a variety of activities during your stay, including archery, aerobics, basketball, badminton, beach volleyball, tennis, bowling or even dance lessons. Rooms are clean and comfortable (most with sea views) and complimented by amenities such as a sauna, gym, bar and restaurant. THE BEST BIT: Perched high on a cliff, the Hotel Palia Maria Eugenia's stellar location is the main attraction. Panoramic views over the Mediterranean coupled with the hotel's proximity to nearby coves, Porto Cristo and the Caves of Hams, make this hotel great for poolside lounging or intrepid exploring. ROOMS: The majority of Hotel Palia Maria Eugenia's rooms overlook the sea. To guarantee the best view be sure to get in there early and book a sea view room. Accommodation is sleek and comfortable with options including single, double and family rooms. Specially adapted rooms are available for guests with reduced mobility and lifts make rooms and amenities easily accessible. Rooms include: - Ceiling fan – Balcony –Telephone - Satellite TV- Safe - Wi-Fi (at an extra cost) - Air-conditioning - En-suite. FOOD & DRINK: The restaurant serves up local specialities and international dishes for breakfast, lunch and dinner. All meals are served as part of an extensive buffet. After dinner enjoy a few cocktails in the hotel bar, an ideal way to relax after a day in the sun.
Since 2019, Hotel Palia Maria Eugenia offers Premium services with a new building of 90 Premium rooms fully equipped, with balcony, spread over 7 floors, and with sea view. Exclusive access to the VIP area, to Premium Beach Bar, to Chill Out Bar, and 2 theme dinners per week.
We stayed at Hotel Palia Maria Eugenia from 29 August to 4 September 2026, as a family of four (2 adults and 2 children), on an all-inclusive basis.
Unfortunately, our experience fell well below what we expected from a 4-star all-inclusive hotel.
During our stay, we experienced numerous problems, including:
We did not simply leave a negative review without giving the hotel an opportunity to respond. We submitted a formal complaint at the hotel on 4 September and subsequently sent a detailed written complaint requesting appropriate compensation.
The hotel's response was particularly disappointing.
Rather than acknowledging the overall experience, the hotel responded by explaining that many of the services operated according to their internal schedules and stated that they had “not identified any general issue” with food replenishment or other services.
They ultimately told us that they did not consider the problems reported sufficient to justify compensation and refused to offer any financial compensation or goodwill gesture.
We understand that individual experiences can differ, but this was our actual experience as a family during our stay.
For us, the issue is not one isolated problem. It is the combination of numerous issues involving food, vegan options, pool facilities, maintenance, air conditioning, housekeeping, snacks, entertainment and overall service, together with the hotel's refusal to recognize that these issues affected the quality of our holiday.
We are sharing this review so that other travellers, particularly families and guests with vegan dietary requirements, can make an informed decision before booking.
For us, this was not the standard of service we expected from a 4-star all-inclusive hotel, and unfortunately we would not return.
I came here for a holiday, but I am leaving with incredible memories, a lot of happiness, and appreciation for a team that went above and beyond to make everyone feel welcome. You are an absolute credit to the hotel, and I genuinely hope you understand how much of a difference you make to people's holidays. To the whole team at Palia Maria Engine Hotel, thank you for an amazing stay. But to the entertainment team, especially Jeremy, Audrea, Ludovic, Quinton, and Elena, thank you for giving me the best holiday ever. ❤️ I will never forget the memories you helped me make, and I truly hope I get the opportunity to see you all again. 10/10 is not enough. Absolutely outstanding! 🌟❤️
Beautiful hotel, staff and food and cleanliness 10/10. Atmosphere was brilliant but my biggest thankyou goes to the entertainment team. They are not just entertainers they are wonderful people who took time to chat and make the holiday amazing so a big thankyou to Jeremy and quinton Audrey and ludovic and elena.
Me and hubby stayed for two weeks all inclusive wiith upgrade room with sea view nice and spacious ,room service daily and decorated towels on bed worth upgrade service,staff very good nothing was a problem.Hotel nice and clean,good choice of pools and snack bars Restaurant nice and clam good choice of food show chef every night.Entertainment staff brilliant with kids and adult something to do daily.10 minute walk to beach on way a stall selling boat trips we did both trips excellent service ,enjoyed both boats.The beach lovely can hire sunbeds and got a safe included and easy to use.Sea is nice temperature able to walk straight in ,we went when it was calm and when had waves it was brilliant.Is few other small beaches bit longer walk but still nice.Alittle shop on beach can get hot ,cold food and drinks not bad price too.Thwre is couple of bars across from hotel not open till late but around corner a good shopping centre and a tropical bar iniddle ,nice and chilled with a few pool tables not bad price for drinks.Also down the road from hotel is a little kids fun fair didnt look too busy too.Is a lovely quiet and calm location and we had a great relaxing time ,will deffo return to this hotel with family in the future.
My husband and I stayed here for a few days earlier this month. I'll state the positives first because there aren't many: if you're on a budget, this hotel may be worth your while. Personally, I now would have rather spent way more money and not had the experience we did. The views of the Balearic sea are stunning, but other than the view, there's not many positives to this hotel. The rooms are dated, and the air conditioning was barely functional. We ensured our balcony door was closed and while the hotel staff said they would send a technician, it never got cool. There were, inexplicably, small sugar ants throughout the room; in the beds, in the bathroom, on the desk, literally everywhere. We looked everywhere for food that previous guests may have left but couldn't find anything. Overall the room was clean but the presence of ants is inexcusable when you pay that much money for a room. The hotel has no soundproofing - you can hear guests coming and going at all hours of the night. God help you if you have a street-facing room (we were lucky enough to have a sea view). There are several bars and restaurants and the crowds are loud and rowdy. Don't plan to get much sleep while you're staying there. During our stay there was a large norovirus outbreak throughout the hotel. This is obviously a health and safety issue and the buffet continued every night as normal with no change in protocol, so guests who were sick were handling utensils and food at mealtimes and at snack times. The hotel staff confirmed that the doctor had been over to check on several guests but never offered to call them for my husband or myself. We checked out early and went back to Barcelona to recover because I couldn't imagine continuing to stay there with active health and safety concerns. The buffet and food options were underwhelming; if I wanted to eat cold cuts and pasta salad on holiday I could have easily just gone to the market and kept it in the fridge in our room.
