- Lanzarote Holidays
- Puerto del Carmen
- Las Costas
Located right by the long, fine sandy beach of Playa de los Pocillos on a main road in the tourist centre of Puerto del Carmen, this seaside hotel offers complimentary buffet breakfast to its guests to ensure a tasty and healthy start of the day. After the light snack, patrons can remain within the complex by the lovely outdoor pool, head out to the beach or play a game of snooker or table tennis. Those who like to stay in good shape can have a workout in the on-site gym or take part in an aerobics class, and later unwind in the sauna. The hotel's restaurant provides not only fantastic local and international dishes, but a rich entertainment programme to its guests.
Pamper yourself with on-site massages, body treatments and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services and an arcade/games room.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
Lovely and nice We enjoyed will be back
What a beautiful hotel , from entering the foyer late on the Saturday night I knew we were going to enjoy. The man who checked us in was welcoming ,polite and explained everything we needed to know. I had previously been in touch with the reception team to enquire about the possibility of upgrading our room as we were there to celebrate our 30th wedding anniversary they duly got back to me a few days before we left home to advise that a upgrade could not be done as the hotel was fully booked but noted our request for a higher floor . We had booked a sea view double room and when we entered it was perfect there was a lovely touch of a personalised note and a bottle of bubbly. Opening the curtains the next morning we were greeted by the most perfect view and I spent every morning with a coffee watching the sunrise therapy in itself. What struck us both was how exceptionally clean the hotel was in every single location. The public areas never felt busy even during the busy periods of breakfast and dinner . The service in the restaurant was excellent each and every member of staff deserves a mention due to their friendliness and nothing was a problem for them. Food itself was good although not a massive choice everything we tried was of a high quality with attention to detail on every section. The pool area is again spotless and didn’t feel over crowded. My only complaint was the amount of empty sun loungers reserved with towels for the majority of the day without anyone using them sometimes leaving odd gaps and making it tricky to sit where you would have liked to. Maybe management could look at this and get staff to remove towels on these unoccupied beds after a reasonable amount of time. We had a late afternoon transfer ( after 6pm ) so asked about extending checkout reception could only manage a 2 pm checkout for a small fee however the hotel do provide a shower room which we could have used if needed. Overall this is a fantastic hotel in a fantastic location and we struggled to find any faults. We will most definitely return at some point in the future. Well done to all the team you are a credit to the hotel.
This is our 4th time staying at this amazing hotel, the staff are so friendly, on a morning at breakfast Emily always greeted us with a smile and a warm welcome. All the staff go out of their way to help you and keep the hotel spotlessly clean. The rooms are a generous size, with a lovely walk-in shower. This hotel ticks all the boxes for us, its so relaxing, no loud music being blasted out round the pool, so you can comfortably read, or listen to your own music through headphones without disturbing other guests. No Sun-bed wars, we always managed to get 2 after our morning walk. The location is great situated right on the beach, and a short stroll to the main strip with all the restaurants and bars. We will be booking again for next year.
Stayed on HB basis for 10days 9th to19th September,check in was very easy and everything was explained to us ,took us a bit of time to find our room but that was down to us .The room 1176 was partial sea view but really I would say a full sea view ,it was well furnished with lots of storage, the bathroom was walkin shower and quite large ,we were surprised by the excellent standard of the room ,easy to use AC plus a large ceiling fan if required, the safe was €2 a day ,no big deal .The food at both breakfast and evening meal was excellent, the staff were friendly and very attentive ,we used the snack bar for lunch by the pool ,prices were very reasonable. We stayed around the pool area but went for walks along the beach and for a swim in the sea ,it was a bit rough some days but use your common sense to know your capabilities, lifeguards are on the beach.After the evening meal we went for walks along the main road where all the bars ,restaurants and shops are returning to the cocktail bar to watch the singers .This hotel is scrupulously clean ,staff cleaning all the time ,it's in probably the best position in the resort with everything within a few minutes walk ,a superb hotel ,we didn't have a problem with sunbeds ,maybe we were lucky ,we shall return in the future ,we had a wonderful time.
Our second visit to this lovely hotel and we enjoyed every minute of it. Perfect location for us - right on the beach with a short 20 minute walk to the start of the PDC strip. The hotel is spotlessly clean and the staff are very helpful and friendly. We stayed on aHB basis and enjoyed our breakfast on the dining room terrace each morning. We ate in the hotel most evenings and the food was plentiful and delicious - especially the seafood! The chefs were really friendly and were more than happy to recommend dishes and sides. One negative note though (apologies for bringing this up). One morning after breakfast we were stopped by a member of staff in the dining room as we were leaving with two breakfast rolls to eat later. We had observed other guests doing the same and even taking a lot more stuff out including sparkling wine, tea, coffee and pastries so we thought it was ok to do so. Basically we were scolded by this staff member which was embarrassing as other guests were in the vicinity. So we left the rolls behind and retreated like naughty children. To make matters worse this same staff member a few days later basically interrogated us about s Coca Cola that we were being charged for at lunchtime but which we didn’t have. Another waiter witnessed the interaction and he seemed embarrassed that we were being challenged. Anyway it made us feel a little uncomfortable. I suspect that this lady in might be a team leader or a supervisor in the dining room and ordinarily she seemed to be welcoming and friendly (even to us) but maybe she is just a little over zealous in carrying out her duties Anyway we loved Las Costas and plan to return next year.
