- Lanzarote Holidays
- Puerto del Carmen
- Hipotels La Geria
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Hipotels La Geria
Spain, Europe
Puerto del Carmen
Surrounded by tropical gardens, the modern beach hotel Hipotels La Geria is situated first line to the beautiful, broad sandy beach and the crystal-clear waters of Pocillos. The centre of the tourist resort Puerto del Carmen as well as the Lanzarote Golf Resort are just a few minutes away by car, and the impressive Timinfaya National Park can be reached within a short drive. The international airport is also just a few minutes away. The excellent hotel offers wonderfully appointed rooms with a clean, modern decoration. Features include WIFI, air-conditioning, satellite-TV and a balcony or terrace. The hotel has a fantastic pool landscape with a large pool, surrounded by palm trees and terraces with sun loungers and parasols. There is a children's pool and a playground, as well as a gym, a sauna, a diving school and free WIFI in the lobby. This is a perfect hotel for couples or families with children wishing to spend a nice holiday under the sun.
Facilities
- Other Protocol
- Tennis*
- Surfing*
- Golf*
- Mini golf
- Bocce
- Billiards
- Archery
- Fitness
- Aerobics
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent5,016 reviews
Excellent
63%
Very Good
27%
Average
7%
Poor
2%
Terrible
1%
Location
Cleanliness
Service
Value
Review of Hipotels La Geria (1/5 Stars)
I recently stayed at Hipotels La Geria and left overall quite disappointed. I booked this property after hearing positive recommendations about it being a great choice for solo travelers, but my experience did not match that at all. Throughout most of the trip, the atmosphere felt distinctly unwelcoming and judgmental, making it hard to feel fully comfortable or accepted as a solo guest.
The room amenities and dining were a mixed bag with some frustrating drawbacks:
Faulty Air Conditioning: The AC in the room was practically useless. Instead of cooling the room down, it constantly circulated warm, stuffy air. Even on the lowest possible setting, the temperature never dropped below 23°C, making comfortable sleep difficult.
Dining Inconsistency: Lunch and evening meals were decent enough, but breakfast was consistently poor. Hot items were frequently overdone and burnt, with the eggs on multiple mornings tasting completely of charcoal.
Standout Service from Daniel: The main bright spot of the entire stay was the bar service. A huge shoutout to Daniel at the bar—he took the time to recognize me early on and always knew to get my Hipotels cocktail ready whenever I approached. That kind of attentive, friendly service was genuinely appreciated.
While Daniel's excellent service and the later meals were fine, the overall lack of hospitality toward solo guests and the ineffective AC mean I won't be returning.
A 3-star property like Hotel Floresta might carry a lower rating on paper, but it offers a far more welcoming, accommodating experience than what I encountered here.
Super friendly staff at La Geria Hipotel
Overall a great experience at this excellent hotel. The facilities were of a high standard and the hotel is located right across the road from the sandy beach of Playa de los Pocillos. The rooms are very clean with a daily maid service and good air conditioning. There was a wide variety of delicious food on offer in the buffet restaurant with fresh cooked options available at the cooking stations. Thanks to the warm, friendly, professional staff there - Jordi, Tomas and Kristoph who made us feel welcome during our stay and the efficient waiters and waitresses. The bar staff were very helpful especially Ezequiel. We loved taking part in the daily aqua gym/aqua zumba activity with Edward (very good, very nice) who made it fun. Carolina on the Entertainment team was very friendly and thanks to her for taking some photographs for us. As for the evening entertainment, the magician was amazing, as were the juggler, contortionist and the African singing trio. The reception staff were also helpful - with thanks to Sofia. The gym was small but my daughter used it daily with no complaints. I would definitely recommend this hotel.
Extremely Disappointing
Really disappointing experience. The hotel itself was alright, but the behaviour of the staff was extremely unpleasant. I say this as a 19-year-old young woman travelling with my family; the rudeness was not directed solely towards me, but towards my entire family. We were repeatedly spoken to with an unnecessary level of abruptness and disrespect by all members of staff, which made us feel extremely unwelcome throughout our stay.
Unfortunately, our experience was made even worse when one of the hotel’s beach towels was evidently stolen by another guest. We were subsequently expected to pay £20 for the towel. When we raised the matter with staff, their response was extremely dismissive and contemptuous. Rather than showing any understanding or taking our concerns seriously, we were made to feel as though the situation was simply our responsibility.
What is particularly concerning is the fact that the towel went missing while we were staying at the hotel. It naturally leaves us questioning what could have happened had we left more of our personal belongings alongside it. Would those have been taken as well? As a guest, that is not a concern you should have to leave a hotel with.
Ultimately, it was not simply the missing towel that left such a negative impression, but the way the situation was handled and the attitude we encountered from staff throughout our stay. Guests should be treated with basic courtesy, respect, and understanding, none of which we felt we received.
I would not recommend this hotel if you are looking for a pleasant and relaxing holiday experience. While the hotel itself was alright, the consistently rude and dismissive attitude of the staff significantly detracted from our stay. There are many lovely hotels here in Lanzarote, this is not one of them.
Wow
Just enjoy. A place never to forget.
Review by erikenmalu Heerlen, The Netherlands
Excellent hotel, especially for a celiac :)
I came here for a week’s holiday at the end of July 2026 with my boyfriend. We both had an amazing time. The hotel itself is consistently clean, tidy and modern. It was fun to watch / join in with the daytime and evening entertainment team. It was a wholesome entertainment programme I would say. Location is perfect, beach on your doorstep, nearby shops and restaurants a short stroll away and only a 5-10 mins taxi into the centre of Puerto Del Carmen - which is lovely for shopping, entertainment, night life or dining out! As a celiac, the hotel’s restaurant staff were overly helpful and quick with supporting my needs. Each evening, the head chef would come out and show me round to highlight precisely what is and what is not gluten free. If I let them know in the morning that I would like gluten free pizza or pasta for that evening, they would always have it ready for me within ten mins :) I thought this added gesture was so kind. All members of staff were overly friendly at helpful throughout the hotel. If I had to be ‘nit picky’ and choose one flaw it would be that we waited over 45 mins for a taxi to collect us from the hotel which we ended up cancelling and postponing until the next evening - which came in 2 mins! Not the hotel’s fault at all, it just can’t be helped! Would 110% recommend and go there again :)
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