- Lanzarote Holidays
- Costa Teguise
- BlueBay Lanzarote
This hotel, set amid the stunning landscapes of Costa Teguise beach and the island of Lanzarote, is a complex of typical white buildings that reflect the Canarian light. It is located just 300 meters from the fine sand beach and its turquoise waters. Within walking distance, guests will find the centre of town, Costa Teguise golf course and Aquapark Costa Teguise. The hotel is ideal for sports enthusiasts, as well as couples and families.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
Please don’t let the negative reviews make you dread your holiday like we did.
We have just returned from a two week holiday at Blue Bay and honestly had a wonderful time
Our two children 9 and 7 had an amazing time, as did myself and my husband.
The staff are friendly, the whole team work so hard, they do a fabulous job, mentioning just a few of the amazing members of the Blue bay team were Camara, Yassine, Carlos, then the amazing Lucie and Aris whom were part of the entertainment team.
We always found something to eat in the main restaurant and that’s with having one child whom is very fussy. Fresh meat and fish always being cooked, pastas, chips, veg, salad. The snack bar at the pool is always full of snacks, burgers, chips, hot dogs, toasties, salads and ice cream. We honestly couldn’t complain about the food.
The pop, beer and water is all self serve so there is never really any queues at the pool bar.
The entertainment is great, we really enjoyed it. The entertainment team work really hard and really want everyone to have a fab time ❤️
The cleanliness I cannot complain about at all. Like mentioned in other people’s posts, some people unfortunately don’t clean up after themselves around the pool, however the staff do work really hard to ensure it is clean and tidy!
The rooms are outdated however we always had a clean room, clean towels every 3 days which is explained on arrival, bur we did have a cleaner come in almost every day we were there and they were very friendly.
There’s shops, bars, restaurants, beaches all within a short walking distance, so close to so many lovely places!
Overall we would definitely return to Blue Bay, we have absolutely zero complaints about our holiday at all ❤️
We was so scared after reading reviews on here and trip advisor before our arrival, and did nearly change holidays but we were so glad we didn’t.
We stayed at BlueBay in July and don't plan on returning.
Location: 20 - 30 minutes from the main resort of Costa Teguise but there are some bars, shops and restaurants close by.
On arrival we were greeted with a very friendly receptionist. The friendliness of most staff is probably the places strong point.
Rooms: Spread about the complex in blocks over three floors with no lifts. As you walk around you can see the building is older and in need of some renovations. Unfortunately both of our rooms smelt damp on entering, the ceiling lamp shade had water stains on it and the room looked a little rough around the edges. Warping furniture and a balcony floor that didn't look like it had been swept. I sprayed both rooms with Raid ant & cockroach spray, so we managed to avoid any ants in our rooms but did have a couple of dead cockroaches in the air con vents and ants seen on the balcony.
The worst part was the mouldy air con vents. Absolutely covered, clearly not checked regularly. But we decided to try and make the most our holiday but after 2 nights I ended up with respiratory distress. This was reported to the Jet 2 rep and reception. Staff said they become mouldy very quickly when drip trays fill up but why were these not checked prior to new guests arriving? Within 6 hours the air con unit was thoroughly cleaned. I was left with exacerbated asthma for the rest of our holiday thanks to this.
Pool: Large lagoon shaped pool in desperate need of repainting. Large flakes of paint around the edges and towards the shallow end.
Separate kids pool ✔️
Some sunbeds are in poor condition but it looks like these are gradually being replaced. Hardly any parasols, probably due to the large gusts of wind. People were reserving sunbeds before 5am by 8.30am there were very few left. Madness when many didn't use them until gone 12pm. Lifeguard ✔️
Food: As expected for 3 star accomodation. Breakfast - great selection, no complaints at all. Lunch & evening - some days were great, others not so good choice and one evening two of our party had eat out elsewhere. Staff constantly clearing tables and working hard to replenish food. Not often that we had to wait.
Drinks: If you like fizzy pop great. Self serve coffee machines and a small selection of teas available. Filtered water tap available at the bar.
AI alcoholic drinks - not a huge choice and not the best tasting. You can pay as you go for branded upgrades and handmade cocktails but this was often the same price as what you could get drinks at bars in the resort.
Entertainment staff - friendly but not pushy. Ping pong (free - daytime use only). Pool table and air hockey (2x 1€).
I know this is more of a budget complex and creepy crawlies are all over the canaries but there's definitely an issue with the air con, damp and cockroaches at this place that needs addressing. It could be a great place but I wish I'd booked somewhere else!
I’m here as I’m writing this review, very disappointed, as you come in I thought this is nice, till I got to our room, we have a joining room with my family in E block, very tired furniture old and needs up dating, the pool is just shocking really run down broken floor in the centre and the kids pool grubby, the pool toilets again are shocking , it looks like the place is sort of cleaned in the morning and that’s it grubby in places, we are all inclusive and the food in very basic, breakfast is good but lunch and dinner are repetitive, the hole place needs an upgrade and it would be very nice then, would I recommend it no, will I be back, sorry to say no.
We arrived around 9.30pm on a Saturday night the check-in was quick, we dropped bags off and went to find somewhere to eat as the hotel food had stopped the pizza shop next door was grand.
Rooms - are in need off a revamp, the door to our apartment was falling apart, we had tiny bugs all over the table and other work tops. Door frame to bathroom was hanging off. I did report this, someone came looked, but never did anything to sort. But cleaners do leave the rooms clean.
Pool - is grand but again needs a abit off work as parts off the floor has lifted. It's good you are allowed inflatables etc, the slide was good for everyone. The lifeguard kept a good eye on the pool and slide area. No sunbeds wars is a plus. Pool opens 10am -6pm people do use outside these times .
Snack Bar - wasn't great, food was never very warm and if you got a toastie they were so hard as made in morning and left all day. At snack bar you have burgers, hotdogs etc. self service ice-cream was a plus.
Bar Area - it is dated and could do with a face lift, but the self service beers, soft drinks, water, coffee etc was great, the staff keep the area clean, kids loved the slushies as well.
Main Restaurant - we found the food to be grand yes the foods repetitive but there was always something to eat. Mexican night on Thursday was the best. The staff were friendly especially Yassin he always spoke away and would have a laugh with us.
The Activity Team - The team are nice, friendly and try their best, they do what they can, but you can tell they have very little budget, In my opinion this was the part of the hotel that was a let down, more money needs added to this. There is entertainment from acts each night booked by the hotel, the kids disco is grand for wee ones. We went to bingo night, our first time ever playing bingo with a tooth pick not a pen.
We had a late flight and were at the hotel to 7pm you can't keep your room on, so we had to shower outside which was no big deal but hardly any water comes out of the shower then you have to try and get dried and changed in the bathroom with loads off others.
It's on a good location, close to the waterpark, shops, bars and the square. We met some lovely people in the hotel, which does help when on hoidays. No lifts in the hotel can be a nightmare when trying to get cases up to your room.
Overall would l go back to this hotel, as it is now no, but if they do a revamp and put more money into the entertainment/activity programme yes. In no way do l blame the entertainment/activity team for these issues the manager needs to give them more off a budget to work with.
We have just returned from a week stay and enjoyed our time. We were very open minded after reading all reviews- however the hotel did it’s job just fine. I would say this is a 3 star plus.
Pro’s- hotel was so close from the airport (15mins in taxi)
Cons- our cleaning lady wasn’t the best, we had to ask for her to clean our room again on one day as she hadn’t even done the basics of brushing etc. Everywhere else in the hotel was very clean.
All in all we really enjoyed our time here, I think negative reviews need to remember this is a 3 star and for the price you pay, I think it’s excellent value for money.
