- Gran Canaria Holidays
- San Agustin
- Paradisus by Melia Gran Canaria
Situated right in front of the spectacular San Agustín beach and very close to the Playa del Inglés beach and the shopping centre, this luxurious hotel is the best option to stay on the island. Thanks to its excellent location in one of the main tourist resorts in Gran Canaria, its complete and comfortable facilities and the quality of its services will make each stay unforgettable. The airport can be reached within a 20-minute car ride. The rooms are equipped with cosy beds and the needed amenities to please all types of guests. The property offers activities to be entertained and have a fun holiday. Business travellers might use the function rooms and then relax at the spa. Families will also enjoy a children's playground and the outdoor pool area.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a water slide and a 24-hour fitness centre. This property also features complimentary wireless Internet access, concierge services and wedding services.
We are currently staying at this fabulous hotel in Gran Canaria. Rooms are excellent & the food is just another level for a hotel with lots of choices included in the all inclusive package. But the best part of our stay is definitely the staff…all incredibly friendly & helpful from the restaurant staff to the pool guys all amazing. Would definitely recommend for a five star experience.
We spent a week at Paradisus Gran Canaria and stayed in a junior suite with sea view. We booked reserve status. The room was well equipped with everything you would need & huge comfortable bed. The bathroom set up is a little strange as it is part of the room and you are able to see into the double shower. (There is a curtain you can pull for privacy) The staff are very friendly and helpful with the exception of one rude hostess at Kana restaurant. The food is ok with plenty of choice at the buffet. However the à la carte restaurants get booked up quickly. The food is tasty but portions small and choice is a little limited. The reserve pool is quite small but we were able to get sun beds when we wanted them. Drinks and food were brought round regularly We also liked the reserve area beach however the double sun beds are stained and tired and the sun parasols are very tatty. The staff here were very attentive and helpful. We found the concierge service very helpful and friendly Sophie was particularly helpful and helped us with reservations etc. We enjoyed our stay and would recommend however felt 20 euros an hour for extended checkout a little steep.
⭐⭐⭐⭐⭐ Outstanding experience at Meliá Paradisus Gran Canaria
We have had a fantastic stay at Meliá Paradisus Gran Canaria, and the service throughout has been exceptional. A special mention has to go to Kanna Restaurant and the night service team, who made our evenings truly memorable.
The chefs Nico, Hala and Eduardo deserve particular praise for their superb tasting-course menu. Every course was beautifully prepared and presented, with the T-bone steak served on hot plates being a real highlight — absolutely delicious and cooked to perfection.
There are also so many members of the team who deserve special recognition for their attention to detail, warmth and outstanding customer service: Martin, Yoandi, Macu, Yeni, Natalia, Nabor and Vicky.
Nothing seemed too much trouble, and their genuine care and professionalism really made us feel welcomed and looked after. What a team! They are a real credit to the hotel.
Thank you to everyone at Meliá Paradisus Gran Canaria for making our stay so enjoyable. We would happily return and highly recommend the hotel, particularly Kanna Restaurant and its wonderful team.
I wrote a Google review 3 days into my holiday. After 7 days here is my final and honest opinion. So the positive side first. Brahim and Zulima were lovely. Hard working and working the bar in the evening outside. Very kind. The hotel is lovely and the rooms are good. Location is very good and beautiful beach with sand. Our room was cleaned daily and a refresh in the evening to a good standard. I was able to have Cointreau which is my favourite drink and was included with the all inclusive. The wine included was ok. The restaurants looked good and most of the servers were lovely. Staff mostly happy. So the downside. Tables were not sprayed with cleaning products between use. The tables were wiped with the same wet cloth on multiple occasions and no cleaning products used. Tables were very sticky. I would open my serviette and use it as a table cloth. The food was very hit and miss! So breakfast first. There is lots of quantity but quality is missing. The egg chefs eggs looked a complete mess and he was so rushed he was literally tossing the egg shells towards a bowl, missing and the egg shells were hitting the walls 😳. I asked for a cheese and mushroom omelette as I don't eat meat. He prepared it ok but he ended up giving me someone else's that had ham in it. Tea pots didn't have lids on them. Dangerous! Chipped china cups and plates. Lunch: Some of the food was good but then others awful. I ordered a cauliflower steak. I was served cold cauliflower that looked brown due to age not cooking and it had soggy vegetables crisps on top. It was terrible I sent it back and chose a different dish. I was also served cold chips with a vegetable wrap at the snack bar and left that too . Dinner: Again some of the food was lovely but at the Italian restaurant I ordered prawn tagliatelle. It was spaghetti with pesto but so dry and 3 small prawns. Very disappointed. I left several dishes over the 7 days. I don't think I have ever been to an all inclusive hotel and lost weight but I have. The tables were sticky and not cleaned properly and the food was at best 3 star sometimes. Most of the staff make this holiday and they are a credit to the company. Cleanliness needs to be checked and more care taken with the food. This holiday was for my birthday so was a little disappointed overall.
We had a really lovely stay at Paradisus by Meliá Gran Canaria and overall I was very impressed.
I naturally found myself comparing it to IKOS, which for me is one of the highest benchmarks for luxury all inclusive hotels. Paradisus definitely felt high quality, although there were a couple of small differences. There wasn’t sunbed service around the pool, which I did miss, and the sunbeds themselves were slightly less lavish than IKOS. They were still good quality, but a few extra cushions would make them feel that little bit more luxurious.
Food wise though, I genuinely thought the standards were on par with IKOS. The quality was excellent, there was plenty of choice and the overall dining experience felt really high end.
The staff were also fantastic, super attentive, friendly and always happy to help. Service throughout the hotel was one of the things that really stood out.
Room cleanliness was exceptional. Our room seemed to be checked and refreshed almost three times a day at points, which is something you really notice and appreciate in a luxury hotel.
The hotel itself is beautiful, stylish and immaculate, with a lovely relaxed atmosphere and a gorgeous setting by the sea. It also manages to strike a really good balance between luxury and being genuinely family friendly.
As a travel agent, I’m always looking at hotels from both a personal and client point of view, and I would definitely recommend Paradisus by Meliá Gran Canaria to my clients. For anyone looking for a family friendly luxury hotel with excellent food, attentive service and beautiful surroundings, it’s a very strong choice.
IKOS may still have the edge on a few of the extra lavish touches, but overall Paradisus really impressed me and I would happily return. 🤍☀️🥂
