- Gran Canaria Holidays
- San Agustin
- Bull Costa Canaria and Spa

No more boring and monotonous vacations! The best experience of romance and fun is in this modern complex, in the center of the San Agustín seafront. For spectacular views and unforgettable moments, there is nothing like visiting this hotel. It has a fully equipped gym to exercise properly, several areas of outdoor and indoor swimming pools that exceed the expectations of the most demanding tastes, sun baths can be taken at the edge of the pools, on the soft sand of the San Agustin beach or just using the tanning bed. Relaxation and beauty is what the conditioned spa center offers for a comforting visit. The modern rooms are ideal for frequent travelers, some of them enjoy ocean views. It has easy access transportation to visit the town and buy amenities in stores, restaurants, bars and to know a little of the local culture. The service staff always friendly and happy to help the guests.
Pamper yourself with a visit to the spa, which offers massages, body treatments and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access and concierge services.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
This is a bit of a mixed bag review.As a family of 3 ( 2 adults + 18 yr old) we've had an enjoyable holiday here but a few things let our stay down. Checkin was welcoming until we got to our pool bungalow. As soon as we managed to open the dated patio doors the smell of mold greeted us...the whole bungalow stank. We were also greeted with electrical wires on show, a safe that didn't work and a sliding window that wouldn't lock. After complaining, we were moved to a main hotel room for the night which was a million times nicer. We asked if we could move to the room for our stay but was told they were fully booked up.
Following morning we returned to the bungalow and they had removed a wicker basket and replaced the net curtains and main curtains which we assumed was causing the smells, fixed the safe and then later fixed the window lock.
The pool bungalows are very dated and need a refresh to match the other rooms and hotel areas. You pay more than a superior sea view room for a bungalow but I don't see any benefits when they are so dated. The positives are that beds are comfy, good size and access is easy to the gardens and pool area.
Food is a mixed bag ....there's plenty of choice and was generally nice but sometimes the combinations didn't make much sense ( eg chicken curry but no plain rice to go with it) and the layout of the food didn't make it easy to find what you wanted so you wander around trying to find things. Beer on AI is limited to just the local tropical brand ....you have to pay extra for anything else.
The communal areas are nice but feel under utilised during the day. The main reception area stinks of some fake airfreshner smell that is pumped out from a plug in wall box ...it's so strong my wife has to hold her breath walking through as would give her a headache!! Pool area has lots of beds and a good tag system so no sun bed wars. Noticed each day the pool had a bright green algae ring at the end of every day so was being sprayed each evening to treat it. Only bar open in the day was at the pool so you then have to take drink inside to main hotel if you wanted to drink somewhere cool as no Aircon at pool bar areas.
We used the Spa a couple of times during our stay and it's really nice. We paid extra to have massages which were great and well worth the money.
Entertainment on the evenings was good and usually a singer(s) but the drago bar is massively understaffed at times. The bar staff work soooo hard and feels like more are needed when it gets busy....this is also the case at pool bar on the evening when there's only 1 person serving. Animation team also work hard and good selection of activities during the day .
It's an OK hotel but we have been to other hotels that have better food and drink, better accomodation and we're just generally nicer for less money. It's not a bad hotel and we made the most of our stay but would be difficult to recommend to anyone
We had a fantastic holiday overall! The hotel is spotlessly clean in all areas, and the rooms are wonderfully spacious with beautiful, fresh, new decor. The modern spa was absolutely incredible and a huge highlight of our trip—it features a Dead Sea pool that was genuinely out of this world! For getting around, the bus stop right outside the hotel is super convenient and efficient. The service really made us feel welcome. The staff kindly left a basket of fruit and Prosecco in our room for my husband's birthday and sang to him, which was a very nice touch. A special shoutout also goes to Edwin and Fernando at the bar, who both provided amazing service throughout our stay. The dining experience was outstanding across the board. Every mealtime offered a great variety of high-quality food, complete with a fun different theme every single night. The Don Miguel à la carte restaurant was absolutely fabulous with delicious food and remarkably quick service. We also loved the delicious pizzas at Don Pepe, and there was plenty to keep us happily occupied with activities during the day. The pool area was lovely and never felt crowded. We did notice that some of the paint at the bottom of the pool was flaking off slightly, but it didn't impact our enjoyment. While the hotel operates a sunbed allocation system—which is great because you don't have to wake up at the crack of dawn to reserve a spot—our first day was a bit tricky as the sunbed attendant accidentally overlooked us for a couple of other parties. Once we were sorted on day two, though, our beds were great and we enjoyed relaxing for the rest of the week. Just note that inflatables aren't allowed; a friend and I brought our pool hammocks and were very politely informed of the rule by the staff. If there are a couple of small things that could make the stay even better, it would be expanding the outdoor seating at dinner to make it easier to seat larger groups like our party of 7 together. Also, keep in mind that the pool towel deposit is €15 per towel in cash, so it’s handy to bring enough cash with you so you don't end up needing an ATM withdrawal. All in all, the fabulous food, lovely rooms, and wonderful team make this a fantastic resort option. We would gladly recommend it!
Lovely hotel,which is very clean,with very modern rooms in top condition. Standards in this hotel are high with excellent staff and food quality and choices. The hotel is on the beach (public) which you have to pay for if you use the beds! Lovely gardens and plenty of sun beds which are allocated for the length of your stay. If you wish travel around the Island the bus stop is just across the road and the fares are cheap.
We stayed here July 2026 and have to say we had a great relaxing time. The hotel is spotless and the food was fantastic. If you’re looking for a relaxing time this could be for you? The rooms are what you expect, we had a balcony view looking out towards the sea and I think all the rooms do. The air con was a nice relief on an evening when getting back from the pool side or beach (which is literally a five minute walk from the hotel if that). My only niggle would be that the pool needs a slight refresh nothing serious, as the lining is peeling a little. It didn’t stop me from using it and it is thoroughly cleaned everyday evening and morning. Please don’t be put off by this. The hotel does have a no smoking policy throughout although there is a shaded area for smokers which is more than accommodating to sit and chill. Back to the room, there’s a fridge, hair dryer and plenty of cupboard space and drawers for your clothing. There’s also a TV with limited channels in English if you like to keep up with current affairs etc. The toilet and shower/sink are in the same room but are separated enough so you get a bit of privacy. I loved the shower nice and powerful. The room was cleaned everyday and tidied up. Regarding sunbeds once you find some they put a card on them to reserve them and you keep those sunbeds until your holiday is over. This was a first for us, but quite a good idea. So there’s no running down on a morning trying to reserve them. There’s a nice pool bar which does cocktails, beer & soft drinks etc. A Pizza oven also offering some really tasty pizzas, freshly baked. A coffee parlour also for all those coffee enthusiasts. The hotel does have entertainment on, on an evening. The transfer time for us from the airport to hotel was roughly 1/2 an hour but that was a private transfer. Could be longer on the coach? The beach sunbeds were 9 euros for 2 for the day. (Not owned by the hotel). But well worth it. A taxi ride to Maspolomos was around 15 euros and a must visit for the shopping and restaurants. All in all we had a lovely time and wouldn’t hesitate in going back. I hope this helps to make your mind up.
My husband and I stayed at this hotel for 2 weeks in June/July 2026. The hotel and room itself was spotless. There was a basket in the room to put your towels in should you want clean ones and the bed was always made up. We found the staff to be friendly, professional and efficient, going out of their way to make sure we had the best time. It is too hard to pick out anyone specifically as we felt very looked after, from the reception staff on checking in/out to the cleaning staff, pool team, bar staff and restaurant staff (often working a very long day from breakfast service to late night bar opening). We were always greeted by a hello and a cheery smile.
The pool team worked very hard and we often saw them walking round the pool cleaning the step rails and removing the many bugs that wanted a swim too 🙂. The sun beds and surrounding area also got a wash down at the end of every day.
The sunbed tag system had its ups and downs, generally it worked very well and it was nice to know you could sit in the same place every day and the pool guy did his best to find the spare beds, however as has been mentioned before, the downside of this was that lots of the tagged beds were empty for most of the day as people either went to the beach or were on a day trip. This meant that ordinarily these could have been used but because they had a tag on them you couldn't use them. We saw quite a few people who had to either sit in the pool bar area or in the gardens (which were beautiful but not where they wanted to sit) and wait for a day or two for beds to become available in their preferred area. I can imagine this could be a bit frustrating in high season when the hotel is full. This is just an observation and not a complaint.
We found the food in the restaurant to be plentiful, fresh and varied - there was always something to cook on the grill, fish or meat, with the occasional theme night, lots of salad, veg, delicious cheese, fruits and desserts. We loved the omlettes at breakfast and the freshly squeezed orange juice. There appeared to be something to suit everyone.
There was an A La Carte eatery where you could visit once a day and was open until late afternoon, as was the pizza hut.
The evening entertainment in the main bar was very varied but the best for us was a trio call Revolution, a brilliant group who did lots of Motown and Soul, two of our favourites, they had us all up dancing and singing. The pool bar also had entertainment that was more of a relaxed vibe and a lovely end to the evening.
The grounds were immaculate and provided a much needed shady spot should you need it, with lots of cabanas and sofas. At the end of the gardens, through a gate (code given at reception), is a promenade leading to the beach. Be mindful of the many rocks in the sea, directly in front of the hotel, going slightly left was much smoother. The promenade went all the way to Playa del Inglis, about 3.5 miles away. We walked it a couple of times but beware there are quite a few steps towards the end of the walk, breathtaking views but quite a way up! There is a bus stop across the road for an easier journey that runs quite frequently and is very cheap (approx 1.5 euros), as are the taxis (approx 6-8 Euros). This is where you will find more in the way of bars, shops and alternative nightlife should you want it.
We loved the short airport transfer of about half an hour and although we did have a return transfer included we decided to book a private taxi, something the hotel areanged for us, we found this very reasonable at 38 Euros.
We really did not want to leave this hotel and would definitely recommend it for a quiet, relaxed and laid back holiday.
