- Gran Canaria Holidays
- Puerto Rico
- Puerto Azul
This apartment hotel is perched on a hillside setting, overlooking the sea, on the beautiful island of Gran Canaria. Guests will find themselves just 1.5 km away from the beach, which lies down the hillside steps. The centre of Puerto Rico is located just a short distance away, where guests can explore the attractions, shopping opportunities, dining options and entertainment venues that it has to offer. The airport is about 30-minute drive away. It comprises beautifully appointed apartments, which are well equipped with modern amenities for a pleasant stay and offer a veritable home away from home. The complex features a range of excellent facilities, meeting the needs of every type of traveller to a high level of excellence.
Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including a water slide and a fitness centre. Additional amenities at this hotel include complimentary wireless Internet access, concierge services and an arcade/games room.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
They were so friendly and amazing!! The service when checking in and out was fabulous too, staff being very polite. Jesus was a member of the animation team and he stood out to us. He introduced himself and remembered us throughout our stay. As well as his amazing entertainment skills, we were very happy to have him on our holiday.
Amazing to watch,had lovely time to watch grease
First visit to the hotel. Arrived 21.00 checked in to be told dinner ends at 21.30 by Reception. Disappointed that they don't make a plate for you like other hotels if you're arriving late evening. Reception staff overall seem like they are not interested. No conversation,English speaking is very limited. You are provided with a card to exchange for pool towels which we thought great until they followed it by you can change them every 3 days and a €10 person deposit per towel!! WHAT???? We did have a mishap with a strawberry daiquiri and had to go to Reception like a naughty child to request a replacement. When I explained I was mortified to be asked to hold the towel up so it can be reviewed!! Luckily they agreed and gave me a new towel. If you want an iron and ironing board it costs €20 euro deposit. I was shocked that the safe in the room was included and no deposit required. Housekeeping was hit and miss. Again one day we were left without towels and had to call reception. Now the food you cannot complain. It was different everyday. Well cooked. Deserts amazing. Evening entertainment was not good. Seen better performances and singers. Pool area is loud but if you are looking for quite relaxing this hotel isn't for you. You also better like walking as there is no concierge to help you navigate your way through the various lifts you need to take before reaching your room. They provide you a map and the rest is up to you. Very unhelpful if you got kids and luggage and pushchairs to navigate as well. Our overall rating this hotel is 3 star not 4 star. Drinks during the day are mostly self service, swiping your wristband. Pool bar staff great and they will make you cocktails or if you wanted a on the shelf tipple. Would we return ... for a quick cheap getaway for some quick winter sun maybe but not for 7 night holiday were you expect a little service and pamper.
Best holiday/hotel I have ever been to on my mums life
This is my second time back to this hotel. I honestly couldn’t fault it. The entertainment team especially are outstanding. The food is great and I have a serious allergy to peanuts. All the food has allergen labels on them and are updated very well everyday. The rooms are very clean. Overall this hotel is amazing and I will definitely be back for a third time.
