Servatur Waikiki

Very pleasant week with family, inc 2 boys 17 & 12. There was enough to keep them busy and happy. Especially the swimming pool and sports court, and pool table in the evenings. Everyone enjoyed the food, always lots of choice and even the fussy eaters found something they liked. Rooms simple and clean. Entertainment was mixed, some singers very good, some not so. Centrally located, Easy walk to beach, shops, weekly market and Irish bars to watch football. Taxi rank right outside. Buses to Las Palmas leave from across the road. 25 minute transfer to/from airport. Very international clientele, lots of Spanish guests, which in my view is a good thing. Special thanks to Patricia from animation team and Giovanni behind the bar.

Due to an attempted break in when staying at the horizonte apartments we left there and booked the last 2 nights left of our holiday here. See review Horizonte Apartments.

Waikiki Hotel was good plenty of sunbeds, food was good alcohol was ok. Rooms clean. If you like branded drinks book the all inclusive premium. When we arrived i tried to book premium for myself but they wanted to charge both of us but my husband only drinks beer so i didnt bother. Hotel was really busy but didnt struggle to get sunbed or table at dinner. Would stay here again.

My wife and I booked a last minute 7 day holiday to Servatur Waikiki for last week and having read a lot of reviews we went without any high expectations. When we got there we could not of been anymore surprised or happier. To begin, we arrived late at night and staff at reception told us they would open the restaurant at ten for us to have a light bite after we had brought our bags to the room and showered. We booked a superior room which was on the 7th floor and had an amazing view overlooking the swimming pool, Block C room 742. The room itself is a little run down yes nut the bathroom was lovely and clean, the room had a safe, fridge and robes and slippers, unfortunately one of the beds which makes up a double was missing a middle leg which caused rocking a noise with any movement. This did not bother me but i am sure it will for other guests. On the second day we upgraded from All Inclusive to Plus and for 20 euro per person per day we felt this was worth it just for the cocktails alone. I read on the Servatur site plus also includes snacks and ice cream 24 hours a day but we did not see these services, maybe Servatur could update that. The food at all meal times was excellent and of high quality as were the desserts, maybe the best we have had at an all inclusive hotel. The swimming pool was very large and could accommodate any number of guests and the lay out we found brilliant with two shallow ends and a deep end in the middle. Entertainment could be hit or miss depending on the night and atmosphere of the crowd but we enjoyed most nights and daytime entertainment was fantastic, there was always something going on for adults and children alike. The staff members: having read a lot of negative reviews about staff i will say this. The staff are busy all day and sometimes with language barriers they can seem moody, However, with a little bit of broking Spanish everything becomes easier and you can see how friendly the staff actually are. We found every staff member friendly. Also a special mention to the maintenance staff who on two occasions i seen acting fast to fix situations that occurred with a blockage to the pool and an issue with decking that had broke in the adults only area. Both issues were repaired within an hour of them being reported by guests. If i could give more than 5* to Servatur Waikiki i would, and i would definitely recommend anyone thinking of booking to go for it, Thank you Servatur and we will see you again.