HD Parque Cristobal Gran Canaria

The hotel is truly lovely, with a bungalow set-up which is refreshingly different from high hotel buildings. This gives the feeling of a very relaxed space. Everywhere is well maintained and really clean. I do agree with others that the beds are really hard and not particularly comfortable.

There are 2 separate pool areas, a family pool and a completely separate area aimed at younger children with small slides. Plenty of sun loungers.

I would like to highlight the entertainment staff, they are wonderful, really enthusiastic and helpful. The team put on a number of varied daytime activities for children- archery, darts, football, waterpolo etc. There are plenty of options for adults too. The ‘waves’ show around the pool was a spectacular surprise. Whilst my children were too old to enjoy it, the weekly little open air cinema was a really nice touch for little ones.

Like other reviews, the evening entertainment was also an issue for us, the team try their best, but there is a lack of imagination and some of the external entertainers were quite poor. Our major issue was that we rarely had a seat, drinking out of plastic cups, sat on a sun lounger during the evening was not good and no other options available …opening the outside restaurant seating during this time would have really helped the over- crowding!

Outside of the hotel, the surrounding area was not what we expected, the yumbo centre with signs for sex shops and massage was not great when walking around with families, so something to be aware of if you walk in that direction- but there are some lovely restaurants further towards the coast if you want to leave the hotel. There is a good supermarket attached to the side of the complex.

I have to say that the food at HD was really, really good, generally warm (this is an all inclusive buffet after all), varied and tasty- we never struggled to find something for all 4 of us and the drinks options were fair. Breakfast and lunch were particularly good!

Overall we really enjoyed ourselves during the day, the hotel facilities are good and the staff are super friendly, efficient and helpful- they make the hotel what it is.

Our children are getting older and so I don’t think it will suit us moving forward but I can’t fault this hotel, if you have younger children, it is a safe and friendly environment (as long as you don’t mind an early night!)

We had a fab holiday at HD Parque Cristóbal. The staff were all very polite and helpful, food selection was great most evenings (lots to keep my 12 & 11 yr olds full!) and had a good variety of drinks available throughout the day and evening (though more selection for kids an ice creams in the day would be an added bonus.) We didn’t go ‘Emblem’ so can’t comment on that. The hotel is a little out of the main town, but reception are very helpful and knowledgeable about where to go and costs etc. The Entertainment Team were hard working, especially in the heat during the day, and the evening was varied and easy to get a seat at. Might have been nice to have an alternative at the other pool bar area and a lights at the football area for the older ones of an evening. There were a couple of highlights for me. One was the accommodation - it’s great for families, the boys’ bedroom was fab and the bungalow itself was spacious with great air con (I was too cold sometimes!) All the bungalows had little patios outside with a table, chairs and sun loungers and at the back was a little area to hang wet clothes. We had a good location too, which made it easy for the boys to have some independence. Two was the pool / sun loungers - there was never a race to get beds, yes people put towels out, but it was never stupid o/clock, there was no animosity, staff put extra out if needed, and because of the two separate pools and each bungalow having their own loungers , it was never an issue - and that’s a big thing for me when looking at hotels to book… I do not want to pay thousands of pounds to get into wars about lying down in the sun! All in all I would definitely recommend - it might not be a 5 star resort, but the hotel it is VERY good value for money and we had a lovely week there.