Lopesan Costa Meloneras resort, Spa and Casino

This is a beautiful and aesthetically impressive hotel. We had two rooms and both were very nice. Daily cleaning service and fresh towels . All the staff were very pleasant and attentive. The pools are stunning and the grounds are very well kept. We had a lovely stay but there are some areas to give constructive feedback on.

It is a very large, busy and at times noisy hotel. This was particularly evident in two aspects: Not enough sun beds for guests and unless you are out early enough forget getting a good spot. They will also remove your towels if the beds are unattended so no point trying to grab one before you are ready to sit on it. They play loud music around the pool several times - fine if you like euro-pop but less so if you are trying to read a book.

Mealtimes - frequently queues to get in to dining. Layout off the buffet counter is a poor design as all along one wall. You may end up queueing from end to end to try and get something in the middle. Made it difficult to all arrive at the table at same time and enjoy peaceful family meal. The food itself was generally excellent with big range. Shame there is no buffet lunch option in this hotel.

WiFi is absolutely awful in this hotel. A real problem if you intend to work from here or have kids who like streaming. Always <10mbs and in my room WiFi was unusable.

There were some big groups of rowdy of guests on a few days. Dominating the pool bar areas, drinking and shouting a lot. Didn’t seem to be any attempts to calm them down or consideration for others.

You could usually hear music from the hotel rooms but last night was too loud and went on until shortly before 1am.

This is a super hotel but the photos suggest more tranquil than the reality. Probably amazing outside of high season.

We had a 7 night stay at costa melonares in June, cant recommend the hotel enough. From the moment you walk into the reception area, you are wowed by the stylish decor and central doors that open up to an amazing view of the infinity pool and sea view. We stayed in the lopesan baobab last year so had already been to this hotel for a look round so knew what to expect. We had a large room, with big bathroom/large walk in shower. Also a large wardrobe and drawers each. The lopesan wristband had a chip so was the room key and you could also use it to charge food and drinks to your room but we choose not to. The gardens are beautiful and so well looked after. We never had an issue getting a sun lounger but there were people reserving them early. Due to the large amount of rooms and reading previous reviews about how busy the restaurant got in the evenings we decided to book on a bed and breakfast basis. There was a huge selection available at breakfast. Best to go down early as it does get busy especially after 9am. Breakfast opens at 7am, but the chefs did not start making omelettes until 8am. There are 3 areas where you can eat, inside which we found quite dark, outside seating area on the left as you walk in we thought was too open and bland, after a few days we found that the outside seating area on the right as you walk in opened at 8.30am. This was then our favourite place to eat. It was much cosier and nicely planted and had a much nicer feel. If you like your coffee, avoid the coffee machines they are not very good, have the coffee in the metal coffee pots much nicer. The hotel is perfectly located on the promenade with a great selection of restaurants and boutique shops. We found the hotel entertainment good but very loud. On the one occasion we did manage to get seats you'd get people standing in front of you that couldn't find seats watching the shows which was frustrating. Once the shows finished it was a lovely place to sit and enjoy a few drinks. You are spoilt for choice for places to eat and drink in front and behind the hotel. The lopesan faro hotel has a great rooftop restaurant and bar with stunning views at night time. Also on the same level as the lift there is live music in the evening with comfy seating and great promenade/sea views. It is just the best place to sit and enjoy a few cocktails. A few other recommendations just past the faro along the boardwalk there is el senador restaurant also a beach bar which is a great place to have a few drinks in the daytime and evening. Cafe del mar is a caberet show bar just outside the hotel which was also very good with different shows on every night. We would definitely stay again and have already recommended it to our friends.

As we write this review during the final couple of days of our stay, we wanted to provide a fair and balanced reflection of our experience while it is still fresh.

Lopesan Costa Meloneras is, without doubt, a beautiful hotel. The grounds are immaculately maintained, the pools and communal areas are elegant, and the overall atmosphere certainly delivers a ‘sense’ of luxury. The food throughout our stay has been consistently of a high standard, with plenty of choice, and the staff responsible for maintaining the hotel should be commended for how clean and comfortable they keep every area.

Unfortunately, despite these positives, our overall experience hasn’t reflected the premium price we paid!

As a single parent travelling with my son, I couldn’t help but feel that the hotel is very much geared towards adults and those willing to pay extra for the “Unique” experience. While I fully appreciate that premium upgrades come with additional benefits, the standard half-board plus experience felt surprisingly secondary for what was a very expensive holiday. We also did not feel particularly welcome, which added to the sense that we were not the type of guests the hotel was especially interested in accommodating.

Our room was another disappointment. Whilst clean and perfectly functional, it felt surprisingly basic and lacked the level of comfort, finish and luxury you would reasonably expect from a five-star hotel charging premium rates. It simply didn’t match the image or expectation created by the rest of the resort.

One of the biggest frustrations has been the complete lack of available sunbeds. If you have any plans during the morning—an excursion, breakfast at a leisurely pace, or simply don’t wish to be reserving loungers early—you’ll struggle to find a single available bed anywhere in the complex after around 10am. For a resort of this size and calibre, this is disappointing and significantly impacts your ability to enjoy the facilities you’ve paid for.

Our departure day is also set to be disappointing. We have an evening flight and asked whether it would be possible to extend our room for a few hours. The response was simply that it wasn’t available because it was booked, with little empathy or attempt to offer an alternative beyond being told we could use showers located on the opposite side of the hotel. After spending a substantial amount on a week’s stay, the customer experience at the end of our holiday has felt impersonal and transactional.

There has also been inconsistency in the information provided by staff. During our meal in one of the à la carte restaurants, we were informed that our half-board plus package entitled us to only two courses. Later, another guest staying on the same package explained that three courses were actually included. Whether this was a misunderstanding or a lack of staff knowledge, it left us feeling confused and, ultimately, short-changed.

This is undeniably a stunning resort, with excellent food, beautiful surroundings and outstanding housekeeping standards. However, luxury isn’t defined solely by architecture or facilities—it’s also reflected in the customer experience, consistency of service and how valued every guest feels, regardless of whether they’ve purchased additional upgrades.

For couples seeking a luxury escape, particularly those opting for the Unique package, I can understand why this hotel is highly rated. However, as a single parent paying a premium price for a half-board plus stay, I will leave feeling that the overall experience hasn’t offered the level of service, inclusivity or value I expected. With better communication, a fairer approach to facilities such as sunbeds, a more customer-focused attitude towards departing guests, and a warmer welcome for all types of visitors, this hotel could truly live up to its five-star reputation.