Gloria Palace Amadores Thalasso and Hotel

We've just spent a week at this hotel. Opting to book the premium room with private pool. So glad we done that. The rooms are spacious and the pool gets the sun from midday which suited us as the pool area on block 4 is just too busy, cluttered and dirty. I'm an early riser and at 7am I'd go up to lay on beds and read. Some folk must put their towels out at midnight to get "their spot". I felt that cleanliness around the pool could be better. There's loads of broken parasols stacked to one side. There's cigarette butt's on the floor that have been here all week. The beds could do with a good scrub down. There's several cracked and chipped floor tiles - surely they can be tidied up? The infinity pool is nice. However as the safety glass doesnt get cleaned, it does spoil your views. Food - we've found the food varied and plentiful and always found something to eat. One minor niggle being the egg ladies that worked midweek. Omelette lady made the thinnest omelette known to man. Cooked in 2 mins. And fried egg lady - you have to see it to believe it. I struggle to describe the state that those eggs were in after she'd cooked them. I joked with one guy during the week as his looked like a sheet of fiberglass!!!

Evening entertainment, or what we heard, or saw of it was below average. We spent several nights off site, or just glazed by our pool to avoid the evening entertainment.

One other thing, the lift to take yoy down to the promenade. Please give that a clean, the glass and metal sides and doors are manky!

I'm glad we stayed here, and really enjoyed the room we had. Just could have been a bit better, especially around the pool.

My wife and I have stayed in this hotel on 4 separate occasions and we do love the hotel. The views from the pool areas and the room sizes and balconies are amazing however we do feel a few things let the hotel down . We stayed here in June for a week and returned in August for another week on both occasions we were staying in block 4 , which we had requested as it has amazing views out to sea and private balcony . The rooms themselves have been refurbished to a good standard and are extremely spacious and comfortable. Bathrooms are spacious and modern. Some balconies have sunbeds others only table and chairs depending on room allocation. The rooms were cleaned daily and towels etc were changed as you would expect. Throughout our stay only 2 lifts were working out of the 3 in block 4 so it was a nightmare getting from floor to floor on multiple occasions. Especially with the hotel being as busy. We had requested a specific room we had stayed in previously but the hotel were unable to accommodate this . The pool areas are our favourite thing about this hotel , top pool being our favourite as it a bit quieter but still busy at peak times obviously. The snack bar food and drinks were excellent although we did wait quite a while on occasions to be served. The bar for the pool drinks was really busy at times also it may be a suggestion to provide a separate service area for the coffee drinkers as on multiple occasions the service was extremely slow because of the 1 bar staff making fancy coffee’s for people. Creating long delays for others. We stayed all inclusive and found a good selection of food in the restaurant however on occasions it was really slow to top up any choices that were running low or empty. The staff in the restaurant were excellent and worked very hard . The big letdown in the hotel is the nightime entertainment. We have been here a few times now and we do think it’s needing modernising. Also it’s stops around 10-10:30pm and speaking to other guests feel like a bit more could be done to modernise and keep it going a bit later. The hotel location is good but wouldn’t advise anyone with mobility issues and it’s extremely hilly in the surrounding areas. As with all all inclusive hotels you do do feel the need to eat out a couple of times throughout your holiday just to mix things up a bit and they’re are some great restaurants around the resort. We did have another good holiday here and will return however a few small improvements in this hotel could make it even better.