R2 Pajara Beach

Overall we had a good stay at the hotel. The food was good with plenty of choice, the rooms are reasonably spacious and the hotel grounds are quite large. There was also something going on every day, with different activities organised by the animation team.

A special mention has to go to Pilar from the kids club. She was absolutely lovely with our 5-year-old daughter and our daughter really took to her. Pilar was very caring and genuinely seemed to enjoy spending time with the children. You could see that she was making a real effort to keep them entertained. The whole animation team were very enthusiastic and friendly.

There are, however, a few things that I think the hotel needs to improve. The hotel is starting to look quite a bit tired everywhere. Some things are small, for example we were given what looked more like rags than proper towels (see photo) or room was not cleaned, but there are also bigger issues: The decking around the pool is in quite poor condition and some of it is badly worn, which I think is a safety issue and should be urgently addressed. The managements lack of interest tells you a lot about the regard towards the guests. Some of the paving around the hotel is also uneven. Anybody's holiday could be finished on the day one if one is trip over these pavers.

I managed to split my toe on the hotels volleyball court, due to concrete hardcore being covered by not enough sand. This needs to be remedied immediately by laying more sand and the animator spending 10min before the game to even out the ground!

The beach bar was another frustration. There was often a queue because there was only one person serving, especially at busy times. Having another member of staff there would make a big difference.

Most of the guests during our stay were German, followed by Czech and Polish, with some French guests as well. We didn't see many British or Russian guests.

Overall, I think it's a good hotel as long as you haven't paid too much for it. There are definitely things that could be improved, but we reasonably enjoyed our stay.

We had a unique experience at this hotel! Shortly before our vacation began, my partner read the reviews for the hotel we were going to stay at. And he warned me that I should expect nothing but negative treatment, that's what it said. We have been to at least 15 "all inclusive" hotels in different countries around the world and we have some minimal experience. For example, in February we were in Egypt and we had no hot water, that's where our problems started. We had the same experience, but for a shorter time in Italy (May) and Malta in July. Similar problems in Cape Verde in March. I'm used to it, and in general I'm not a conflicted person. In this hotel in Fuerteventura we were amazed by the cleanliness everywhere (not only in the rooms) the service, the live music, the shows, the entertainment from the animators, the food, the management and the overall atmosphere in the hotel, the greenery and the feeling of a real vacation! The staff is so smiling! We managed to feel the meaning of the word "vacation" thanks to them! Special thanks to the smileiest working person there - Jonathan, who said that he loves his job! I highly recommend it!