Riu Oliva Beach Resort

The hotel was dated but overall was very clean and staff friendly and helpful. We were pleasantly surprised. Great location!

As we come to the penultimate day of our 10-day family holiday, I wanted to take a moment to thank everyone at the RIU Oliva Beach Resort.

Like many people, our first impression was that the hotel looked a little dated. However, we quickly learned that this is due to strict nature conservation regulations, meaning major renovations simply aren’t possible. What soon became obvious is that appearances mean absolutely nothing when the people inside make somewhere feel so special.

From the moment we arrived, one thing stood out above everything else—the pride every single member of staff takes in this hotel. It is, without doubt, the cleanest hotel we have ever stayed in. Whether it was the gardens, communal areas, restaurants or poolside, staff were constantly working to keep everything immaculate, yet always with a smile on their face.

The service has been second to none. Nothing is ever too much trouble. Whatever you need, whenever you need it, someone is there to help. That level of genuine care is becoming increasingly rare, and it deserves recognition.

The entertainment team have been absolutely superb. They bring so much energy and laughter to the resort without ever making anyone feel pressured to join in. Whether you’re looking for fun or complete relaxation, they somehow manage to create the perfect balance.

The food has been excellent throughout our stay, offering plenty of choice for everyone. Even when something wasn’t available, the staff happily did everything they could to accommodate guests. It’s those little touches that make all the difference.

With several bars spread around the resort, you’re never far from a refreshing drink, whether that’s a cold beer, a cocktail, a coffee or a soft drink.

But above everything else, it is the people who make this place so special.

Every member of staff has been friendly, professional and genuinely invested in making our holiday unforgettable. It feels unfair to single anyone out because they all deserve recognition, but Carlos and the bar team showed us a level of kindness we’ll never forget. When my wife was suffering badly with sciatica, they kept bringing bags of ice for her over several days without hesitation. They didn’t have to—but they did. It’s those acts of genuine compassion that stay with you long after the holiday ends.

During our stay we’ve met guests who have returned year after year, with some now on their 18th visit as Platinum members. At first I couldn’t understand why anyone would return to the same hotel so many times.

Now I do.

We’ve laughed, relaxed, made wonderful memories as a family, and experienced hospitality at its very best. We arrived as first-time guests, but we’re leaving feeling like we’ve become part of the RIU Oliva Beach Resort family.

To every single member of staff—thank you. Thank you for your hard work, your kindness, your smiles and for making this one of the most enjoyable family holidays we’ve ever had.

We’ll most certainly be back.