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  • Costa del Sol Holidays
  • Torremolinos
  • AluaSun Flamingo

AluaSun Flamingo

TripAdvisor Review
Spain, Europe
Torremolinos

This charming hotel is ideally located directly in the centre of the bustling tourist hub of Torremolinos. The hotel is just a few minutes' walking distance from a glorious sandy beach, allowing guests the opportunity to enjoy leisurely strolls and a dreamy seaside holiday. Guests will find an array of shops, entertainment venues, restaurants and bars in the immediate vicinity. This modern hotel welcomes guests with warm hospitality and excellent facilities. Visitors may like to rest by the side of the outdoor swimming pool, sunbathe or have a refreshing swim. The rooms decorated with wooden furniture are equipped with cosy beds and essential amenities, offering visitors a peaceful heaven in which to relax and unwind at the end of the day.

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.0 Very Good1,001 reviews
Excellent
52%
Very Good
21%
Average
14%
Poor
8%
Terrible
5%
Location
Cleanliness
Service
Value
TripAdvisor Review
Couples Holiday for a Week

We stayed at this hotel for a week as a couple. It’s absolutely fine- would say 3 Star rather than 4.

We paid a little bit extra for a pool view so we didn’t have the noise from the road that lots of other people have complained about. The rooms are fine, pretty standard and we found ours to be well cleaned. The walls are thin and you can hear a lot but not much can be done about that. The breakfast is very good there’s lots of choice including eggs made fresh by the chef, pastries, continental options, etc. They also had a range of alternative milks like oat, soya and lactose free which was good.

The pool area is not so good. If you are not waiting by the doors at 9.15am then you cannot get a sunbed- it’s an absolutely ridiculous situation where you have people queuing by three separate doors (two in the bar and one by the stairs) and then it’s pot luck which one will be opened first causing utter chaos with people literally running and barging past each other. It doesn’t help that a large portion of the sunbathing area is taken up by beds that you have to pay €30-50 to use depending on the day. Ridiculous- it’s not ocean beach club… Many people would also leave towels on beds and not return for hours and nothing was done about this by the pool staff. As a result we spent most days at the beach instead. The pool bar is okay- I would suggest eating lunch elsewhere as it’s quite expensive for very average food.

Location is excellent- the train station is a couple minutes away and you can easily get to the airport. There are lots of good bars and restaurants within walking distance and the beach is about 15 minutes away.

Overall it was pleasant enough given we had got a good deal but I would be unhappy if I had paid more.

Review by Megan H Newcastle upon Tyne, United Kingdom
TripAdvisor Review
Average

We stayed here for a week in May, would I return ermmmmm probably not.

we was on the 4th floor at the front of the hotel and the noise from the road did not stop all night long, the walls in the hotel are very thin, we could hear next door talking until early Hours etc. we could hear a couple above us having s*x. The walls need some sound proof adding.

The food was average, we found it very repetitive. One night was chicken wings and my partner bit into it and it was raw !! Complained to the restaurant staff and got 1 free drink for this, but they hadn’t pulled the chicken wings off which I found bizarre.

Could do with some atmosphere around the pool, 2 days they had some entertainment at lunch time which was great. They never really had music playing unless someone went and asked them to put it on.

For what we paid it was average, if we had paid more than what we had I would have been annoyed, I would say it is more like a 3 star than a 4.

The location though is great, loads of shops and restaurants around. Train station a 5 Minute stroll and can be in Malaga within 15 minutes. I would come to Torremolinos again but not stay at this hotel.

TripAdvisor Review
Good hotel.poor pool area.

Having stopped at hotel 3 times before.good hotel excellent service and food.only let down was pool area.to many seats reserved in morning rush.with towels left on seats and not used .until afternoon making it impossible to get seats.will be going again but a bit better control needed.

Review by Chris S Burton upon Trent, United Kingdom
TripAdvisor Review
Pleasant, clean hotel

Lovely hotel - rooms clean and breakfast was lovely. Only 10/15 min walk to the beach (quite a few steps down to beach so be mindful). Plenty of bars and restaurants nearby. Seen others complain about noise but we didn’t really notice - walls are thin but nothing crazy! We were also able to leave our luggage before check in and get late check out which was fab.

Only thing I would note is people regularly reserved sunbeds and disappeared for hours - we seen so many people unable to get a sun bed and leave sadly when others had reserved and weren’t using them. At one stage we noticed a couple were gone for around 4 hours but left towels on a bed. This isn’t a fault of the hotel obviously but just be mindful there aren’t many beds for the size of the hotel.

Overall a nice hotel and would recommend.

TripAdvisor Review
Awful customer service

Customer service was appalling.

An item of immense sentimental value was removed from my room while it was being cleaned. I had owned this item for over 20 years, and its loss completely overshadowed and ruined my holiday.

What was most disappointing was the hotel's lack of effort in investigating what happened. I reported the issue immediately and asked for the contact details of the laundry service on the Wednesday the item went missing. Despite repeated requests and considerable arguing, I was not given those details until Saturday. As I was leaving on Sunday, the laundry service was already closed for the weekend, leaving me with no opportunity to follow up myself.

The hotel later informed me that the item had not been found among the bedding sent to the laundry. That leaves an obvious question: was it accidentally discarded by housekeeping or was it taken? I will never know, because hotel management did very little to establish what had happened.

I received no meaningful assistance, no satisfactory explanation, and no compensation. Losing an item of such personal importance was extremely distressing, and the way the situation was handled only added to that stress.

I would not stay here again and cannot recommend this hotel based on my experience.

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