Las Palmeras Affiliated by Fergus

I can't see why anyone would give this hotel a bad review. Its a great hotel to stay at. Location is ideal. Plenty of shops bars and restaurants within minutes of walking distance. The food is great. Always something you'd find to eat. The pool bar I found cheap. The pool bar staff work so hard especially in this blistering heat so don't forget as a good gesture to leave them a tip. Reception staff were always pleasant. Beach is literally just across the road. The only thing you may be able to complain about is the noise from the clubs early hours of the morning, but just buy some ear plugs and you'll be fine. Just remember the hitel can't control the noise outside of the hotel. The room was excellent with a big balcony. I was on the 8th floor so had a really good view of the marine and beach and mountains. All in all I had a brilliant time and would defo stay here again in the future.

We were a party of three women hoping for a relaxing 5 nights away. What we got.was a suite on 8th floor with airconditioning that blew hot air in 38 degrees. This is standard on floor 7 &8 apparently. We were offeres 2 pathetic fans that blew the hot air around the room, needless to say 5 nights of very little broken sleep. As the air con is centralised it couldnt be turned off. The excuse was that its very hot and the air con is having to work hard but we could have a glass of cava. The beds in the main bedroom were like concrete slabs and the sofa bed had the oldest thinest spring loaded pitiful excuse for a mattress. One of use slept on four cushions from the sofa placed on top of the sofa bed. There was rarely any hot water so very cold showers which even in the heat were not.pleasant. It was almost impossible.to get a sun lounger at the pool and the pool.looked gruby and cloudy. The staff mostly looked fed up which ia no suprise working in such a shabby hotel, they probably get fed up.with the complaints. The breakfast room was overcrowded and food very basic. When asking about a courtesy room for late evening fligh there was no booking system just pot luck. The location was great if you like scruffy run down bars, however the sea view was very nice. Thankfully we managed to.laugh and make the most of our time.away but we are going home feeling exhausted and like we need a holiday. Very disappointed!!

Positives

• great location right by the marina and beach, lots of bars and restaurants nearby and the train station for all the coastal towns and airport is 5 minutes away. Choose the C1 train to do this.
• staff were great, friendly and helpful.
• breakfast was plentiful, lots of choice (didn’t have lunch or dinner)
• rooms were clean and cleaned properly everyday
• fridge in room was in working order and cold
• our room (321) had plenty of plug sockets and Netflix on the tv (see negatives for another room on the same floor)

Negatives

• very run down. In need of a refurb. Floor 3 had a ‘boys bedroom’ smell to it but the room was fine
• air con was basically non-existent, even when being left on
• pool in serious need of a clean and refurb. Small pool and not enough sunbeds for how big the hotel is
• our kids room (315) didn’t have many plug sockets, none near the bed so had to unplug the fridge and use the one in the bathroom. Also didn’t have Netflix on the tele

I looked for a cheap hotel on the front as a base as we were there for day trips out and only really needed somewhere to sleep so wasn’t an actual issue for us. It is loud if you have the balcony door open as there is a club opposite open to around 5.30 am and lots of screaming drunks, but with the door closed it is much quieter. Didn’t affect me but kids were woken up a few times. If I was to be more hotel based I would not choose this hotel.