Name: THE FLAG Costa del Sol Marbella
Price range: from £645.89pp (7 nights includes flights and transfers)

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This boutique hotel is marketed by its  management in all their correspondence, website, every email sign off and all in house brochures & menus as a 'wellness centre of complete relaxation ' with a photo  of a female yoga figure looking out to sea, no less!! Our first week was indeed peaceful and just what was required for the rest I needed for medical reasons. Week 2  and a party of 18-30 age group of friends arrived who completely disrespected the type of wellness spa boutique hotel The flag  publicizes itself as!  ( the manager actually commented to us 'they do not fit here!')- from the very first moment they checked in, their disruptive behavior was evident, swearing screaming arguments on their balconies directly overlooking the only small pool area and also immediately next door our room! High on party and laughing gas drugs + alcohol around the pool and adjacent terrace restaurant for hours on end, screaming bad language into their phones at every chance they got, which made it impossible to relax around the small pool area during the day. Their continued disruption  when they arrived back from nights out in the early hours without any thoughts that other guests were sleeping, dragging noisy furniture around their balconies partying at full volume with  music playing on their at 4 am! Management acknowledged there was a problem and assured us it would stop and that they had been warned off on numerous occasions including blocking key cards until they had reported to management. It was even suggested to us on one occasion that they would be moved to another building the management owned but in reality the money from this large party was too much of a welcomed payment from a hotel that did not have many bookings, so they were not about to ask them to leave! One of the staff advised  us that the German family who owns the hotel (and numerous other 'wellness centres' so they definitely should have known better) were in town and were very upset that their template of 'A wellness hotel of complete relaxation ' had been violated but not enough it seems to actually do anything constructive to stop it! We on the other hand, although the management acknowledged liability were only offered a very minimal refund of two nights when our entire second week was ruined and we had to complain on numerous occasions during that second week. Far from relaxed, we arrived home in the UK not feeling well and stressed due to not having experienced the wellness, deep relaxation holiday we should have had, described and sold to us by by the hotel management. So disappointing as it could be a lovely' go to ' place to relax when managed properly and in keeping with the genre of hotel it is being marketed as.

Well being centre week 1 - week 2 rowdy club 18-30!

Fantastic hotel - new, pristinely maintained, incredible staff, spacious, very well equipped rooms & a great location for Puerto Banus, Marbella & Estepona. 

Lovely pool & easy access to the beachfront via a short walk through gardens. Towels & umbrellas available for free every day from reception. 

Easily accessible, secure underground car park with very reasonable parking rate.

Good breakfast offering although this could get a little samey after a few days of no change. 

It’s also the little things you remember - My own dressing gown was accidentally taken with the towels for laundry one day (my fault as I hung it under the towels) so I reported it to reception. By the time I had returned from a day at the beach it was back to me, I was so pleased. This shows true customer service, care & attention which is missing in so much of the hospitality industry these days. I’ve lost items before at hotels & they just can’t be bothered to even try to help.

Excellent Hotel on all counts!

The story is simply that I booked this hotel to come as a second destination of my summer holiday with my friend . My first distinction is London then Marbella then back to Saudi from Malaga airport.
My flight from London was cancelled after 6 hours of waiting at the airplane and they did not help us with any alternative flight. 
That situation was so bad and very difficult. I informed the hotel on the same date in the night and I was thinking that they will help me with the booking and have some sympathy to me and what I have gone through. They simply did not and charged the entire cost without any negotiation or even a discussion.
The message here is simple, you can book to stay here , but if you ever get stuck at any airport in the world for whatever reason this hotel will charge you the entire cost and not get you any money back.

If you plan to come then got stuck at any airport this hotel will take the full charge.

Absolutely loved our stay at Flag Estepona. There is nothing to fault here. The hotel is brand new, modern and they have thought of everything in terms of facilities. The spa, gym, swimming pool, all were 5 stars. They serve a gorgeous breakfast with eggs cooked to order. Everything was top quality. The rooms are spacious and have everything you could possibly need. Just an 8 minute Uber to Puerto Banus and a short walk to the beach. I’d recommend this hotel for group trips, couples, business etc. They cater to everyone.

Incredible stay, highly recommended!

Our stay at this beautiful and luxurious apart-hotel was absolutely fantastic! The rooms are fabulous—spacious, stylishly designed, and complete with fully equipped, high-end kitchens that made it feel like a home away from home. The view from our room was breath taking, and we loved every moment spent there! The landscaped path down to the beach added a touch of natural beauty, and the nearby restaurant and beach bar were both excellent. We also enjoyed the coastal walk for some relaxation and scenery. The pool area is stunning, with the most comfortable sun beds we’ve ever seen—pure luxury! Thank you for a wonderful stay; we’ll definitely be recommending it and can’t wait to return!"

Luxurious Stay with Stunning Views – Highly Recommend!

Located in Estepona, just 600 metres from El Saladillo Beach, THE FLAG HOTEL Marbella, Estepona Adult Recommended offers an inviting retreat with various amenities. The hotel features an outdoor swimming pool, private parking, a fitness centre, and a garden. Guests can also enjoy the bar and private beach area. The property provides a 24-hour front desk, airport transfers, a shared lounge, and free WiFi throughout.

Each air-conditioned room at THE FLAG HOTEL is designed for comfort and convenience, featuring a seating area, a flat-screen TV with satellite channels, a kitchenette, and a dining area. All rooms include a safety deposit box and a private bathroom with a shower, free toiletries, and a hairdryer. Some rooms offer sea views, and all are equipped with a coffee machine, bed linen, and towels.

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THE FLAG Costa del Sol Marbella